Denied Access to game despite payment

Denied Access to game despite payment

in Living World

Posted by: Archduke.3817

Archduke.3817

Hello,

I am a player since Guild War 2’s launch date and I paid full price for this magnificent game. However, I have been dreadfully busy with grad school and have not had the time to play.
Finally finding the time to login and play while anticipating all the catching up I’d get to do, my heart sank when I realized I completely missed the events of Season 1 and will never be able to play them ever (I also did not realize that those were crucial and part of the storyline after killing Zhaitan as the game did not make that clear). However, relieved that Season 2 was still accessible, I was also disappointed that I have to pay to play. Isn’t this the one thing ArenaNet said it would not do to those who bought their game?

I feel it is unfair that, because I have real life responsibilities like school, work and family, now I must pay more than my peers and guildies for not “logging in 24/7” despite having paid the same amount as they did from the beginning.

Forcing me to pay for material that everyone else didn’t have to pay for feels like a personal monthly payment to play the game- which really sucks and pushes me away.

Is there anyone I can talk with to negotiate or discuss this with?

Thanks,

Archduke

My life has a superb cast, but I can’t figure out the plot. -ISLE OF JANTHIR SERVER-

Denied Access to game despite payment

in Living World

Posted by: lordkrall.7241

lordkrall.7241

You had at least two weeks (per episode) to simply login in in order to unlock the episodes for free. And even if you missed that window you can trade gold for gems and buy them that way, or join someone that have them unlocked and do it without any kind of payment.

People also seems to remember ArenaNet saying that you would never in any way or form ever have to pay for anything. They have never said that. They said that after you bought the game you would have access to the game forever. Not after you bought the game you will have access to everything in the game forever.
That is a rather large difference.

Krall Bloodsword – Mesmer
Krall Peterson – Warrior
Piken Square

Denied Access to game despite payment

in Living World

Posted by: Thanathos.2063

Thanathos.2063

I’m really sorry, but there are like ten threads about that matter of people who just didn’t log in in this time frames.
I’d give you the tip: Just read the answers in those threads – it wouldn’t make sense to type it all again. Most guys eventually got the reason why it’s actually not unfair.

Denied Access to game despite payment

in Living World

Posted by: SkyFallsInThunder.8257

SkyFallsInThunder.8257

Ah, another one of these threads.

For season 2, ANet sent e-mails with full info every time a new release was out, including the info that you need to log in within the 2 weeks of that release to get it for free. Just to log in once, and that’s it. Not to play 24/7, not to even finish the content. Just. To. Log. In.

I’m sorry that you missed out, but things are as they are and I doubt they will back down on this given the situation. If you really want to try, send a ticket to Support and they will answer.

Denied Access to game despite payment

in Living World

Posted by: Archduke.3817

Archduke.3817

Have you ever thought that maybe many of us could not “Just. Log. In.” as if it were that simple? If there are so many threads about this, then obviously this is an issue that needs to be addressed and not laughed or scorned at.

If the game material was as free to get by simply logging in, then why on Earth’s name would it be a problem to just leave it free and open to play for those who come a few months later? People have lives- and as hard as we may, cannot make GW2 the center of our attention.

My life has a superb cast, but I can’t figure out the plot. -ISLE OF JANTHIR SERVER-

Denied Access to game despite payment

in Living World

Posted by: Teladis.1309

Teladis.1309

Eh as a new player, I don’t really care about having to pay a tad bit for the content.

I don’t really LIKE the pricing for each one, I don’t mind paying like 5-10 dollar to catch up, but it seems like more?

Also would like to see season 1…to catch up as well.

Denied Access to game despite payment

in Living World

Posted by: Healix.5819

Healix.5819

If the game material was as free to get by simply logging in, then why on Earth’s name would it be a problem to just leave it free and open to play for those who come a few months later? People have lives- and as hard as we may, cannot make GW2 the center of our attention.

Because they want you to be active. Even just logging in for the unlock is better than nothing because at least then you might keep up with current events. The business side of ArenaNet probably also wants to keep the active monthly players count up.

The model they’re using/trying is the same as TV. What happens if you miss the initial airing period of a TV show? You can pay to watch specific episodes, wait until the end to buy it all, wait for reruns or find a friend that has it. GW2 is basically offering the same. They might even do “reruns” a few years from now, making it permanently free.

Lastly, requiring less than a minute every 2 weeks isn’t exactly demanding. You could have even used a simple macro to automate the unlocks, though personally, I would go for something more advanced to verify the unlock.

Denied Access to game despite payment

in Living World

Posted by: SkyFallsInThunder.8257

SkyFallsInThunder.8257

Have you ever thought that maybe many of us could not “Just. Log. In.” as if it were that simple?

No. You know why? Because it’s a silly assumption. You get free stuff if you log in, stuff which has to be paid if you want it later.

And it is that simple. Logging in within the timeframe literally takes 1 minute.

Let me give you an example, assuming you did not indeed have the time for whatever reason, which is not altogether impossible but incredibly unlikely (like, astronaut or undercover agent, or ISIS prisoner, or something along those lines). Your favorite band comes to town. You hear about it and decide you are definitely going. The tickets are 100$ for the first week after being put to sale, then they become 150$. You don’t have the money then so you do not buy one, even though the consequence was made abundantly clear. The time passes and now you find youself having to pay 150$ if you want to attend their concert. Do you then go and complain that you were somehow wronged? Do you truly not understand how limited-time offers work? Or is the entitlement that strong that any sane judgment is only secondary?

(edited by SkyFallsInThunder.8257)

Denied Access to game despite payment

in Living World

Posted by: Randulf.7614

Randulf.7614

You paid for the core game. Future content may or may not be charged for at the discretion of developer/publisher. I imagine there is further info in the EULA which you signed and agreed to.

Season 2 technically is free to everyone since gems can be bought with gold, obtained via gameplay. It is not comparable to a sub at all.