Is a refund on items possible?
Some people have claimed that they have gotten support to do that for them while others have claimed the opposite. It’s a mixed bag but at least worth a try.
got the same problems just with 1k arah tokens and wrong armor class.
ticket already done. So do u guys think that they will help me with my fail?
I did the same thing with 500 and something arah tokens, told me that “were not able to do this at this time”, that was the end of it, wouldn’t put me to higher management and didn’t give an explanation as to why not.
Howdy,
On the top of this web page click support then “ask a question”.
Kindly state what happened, tell them the name of the other ring that has the same stats with the other infusion slot type that you want to swap for. They should be able to assist you but will be adamant about how this will be the only time.
Thanks Fanged, will check it out. I’ll try. Then off to the suggestionboard: a refund system should be put in place ala WoW/SWTOR where you can sell your items back to the vendor for a refund. That will take a lot off of their hands.
Which category should I put this ticket into? Refunds? It’s about real life moneys and stuff though. Cheers.
Choose Gameplay because it really is about that.
Refund is “i want my money back for the game”.
Alright, that’s what I thought as well. Cheers! Hoping for the best, assuming the worst here.