this game makes my pc shut off every ten mins

this game makes my pc shut off every ten mins

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Posted by: Jay wilson.1702

Jay wilson.1702

yeah when i play this game ( my specs are very good it is an amd grapics card and processor i think) i can run skyrim at ultra with perf fps what is going on and if i don’t get my problem fix can i atleast get an refund or an were sorry also when my pc shuts off it is not due to over heating(cleaned it and checked) sigh i can’t enjoy anything anymore i like this game but i can’t play it sigh. PS tech support forums is dead minus well access everyone’s help. i know how to see my comp specs all of it but i can’t copy and paste it or do i have to do word for word

this game makes my pc shut off every ten mins

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Posted by: Jay wilson.1702

Jay wilson.1702

wow no help i guess it is time for an refund

this game makes my pc shut off every ten mins

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Posted by: HykCraft.4610

HykCraft.4610

You have an overheating problem.

Sorrow’s Furnace US

this game makes my pc shut off every ten mins

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Posted by: Encypher.7651

Encypher.7651

Hi Jay, I don’t think you can refund. Wish I could help you. Maybe you should post more info like your computer specs. Maybe some one has the same specs and can help you out.

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Posted by: sinstar.7382

sinstar.7382

wow no help i guess it is time for an refund

Don’t jump the barrel so fast. I’m sure there are people out there that can answer your question, however many of us aren’t sitting at your computer, looking at your build and actively able to work on it. Guessing will not get us anywhere.

Start Menu, Run> Dxdiag

That will give a lot of information that can be essentially vital for anyone to know what is going on if it is a DirectX issue.

As well, when your computer crashes, as you reboot/power it back on, what error message does it give in the black screen? There will always be an error report. I have noticed that a lot of motherboards lately have been having issues with the North Bridge overheating.

As well, some extremely valuable tools to look into are CPUZ and CPUZ Hardware Monitor. These will actually let you check not only your core temperature, but your fan speeds, your NB/SB temps, your GPU temps and so on.

To me, this sounds like a hard core heating issue, as your computer will actively shut down once your CPU and or GPU core temperatures reach over 110 degrees.

Take a look into it, as well, just because the case looks clean, it is always good to get a can of air and give it a spray down. Don’t forget to get inside and get your heatsink cleaned out on your CPU/NB/SB and GPU. People always forget to give those a spray down.

If it is your NB or CPU, and they have heatsinks, you may need to apply new thermal paste, or look into a better cooling system. If you have a stock fan on your CPU, this may be the time to put together 60$ and invest in something like a Corsair H70 or H100.

But like I said, have patience, provide some info, and you’ll get quicker results.

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Posted by: VendettaDFA.9368

VendettaDFA.9368

You already posted this in tech support. Why here too? You really should do your own research sir. Its Also hard to take you seriously when this forum is well aware of who Jay Wilson is. Having said that there are several threads alluding to wireless router issues in the tech support section. If you are using that then try bypassing it and directly connecting. If it doesnt work … well someone actually did try to help you .

this game makes my pc shut off every ten mins

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Posted by: Masterpyro.4310

Masterpyro.4310

Either your powersupply is crapping out because it cant supply your graphics card enough power or you have a virus. What is in your PC?

this game makes my pc shut off every ten mins

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Posted by: Cyferion.4061

Cyferion.4061

Yes this is a powersupply problem. Follow this guide some steps might apply to your problem

https://forum-en.gw2archive.eu/forum/game/players/How-to-get-the-most-from-your-Nvidia-GPU-high-end-PC-and-GW2