Guild Wars 2

Its basic courtesy to your players to give them advanced warning when you are going to take the game down for a patch.

Pretty much all other companies do this, why doesn’t Arenanet?

Sundial.9015:

Its basic courtesy to your players to give them advanced warning when you are going to take the game down for a patch.

Pretty much all other companies do this, why doesn’t Arenanet?

Likely for the same reason that it takes hours for us to be told what the patch “fixed”. It’s almost as if the patches are a surprise to ANet. Both in timing AND in content.

As to why that would be the case, I can’t help ya.

We have at least 3 minutes warning, is that not enough?

forever.6908:

We have at least 3 minutes warning, is that not enough?

10 seconds after the message appeared we were moved back to lions arch. Then 3 minutes later my client reset.

Point is 10 seconds to finish up what we were doing in WvW is not enough. Some people have multiple siege golems built and then these servers reset… It quite franky is ridiculous.

seriously, i have never seen a more rude company running a mmo, no patchnotes before the patch go live so players can prepare themselfes, no testservers to prevent exploits and buggs, no warning when the server is restarting,…

Remind me to leave Lion’s Arch before new builds. This is the longest I’ve ever had to wait at the loading screen.

I don’t get this either. It’s on a regular basis too. What are they doing that needs to be patched without warning in the middle of peak usage?

BTW,
Any fort upgrades that were in process get lost during these takedowns. You don’t get refunded the money and the fort doesn’t get refunded the supply. The upgrade that was in progress simply gets lost.

We’ve also noticed that superior siege engines all vanish. Regular siege engines will still be around but the superior versions all poof in the reset.

Very bad form to patch during peak hours, little notice or no. Not that any of these threads will stop them from doing this. It has been a regular occurrence since launch, which was understandable for a few weeks post launch, but it has been two months now and they still do it every couple days it seems.

Just a quick heads-up “we will be patching at 7:30 PM PDT tonight, plan accordingly” would be nice.

First warning pops up on the screen in WvW maps and 15 seconds later you’re sent to LA. That’s just absurd!