I’ll try keep it short, i already sent a ticket but im more curious if someone here knows whether or not my account is forever inaccessible or if i can get it back.
So the situation is this:
1: I buy the game and play for awhile with a friend then we stop for quite some time (i might have accessed the account at some point during this stop time but i can’t remember)
2 : yesterday we decided to come back to the game but i couldn’t log in so i reset password and was now allowed into my account (hence no authenticator)
3: I try to login at the client window but i am faced with a screen saying that my account is terminanted for ’’Tampering’’ with the game and that the action is ’’Permanent’’
So ofcourse i have been hacked during this time, unknowingly i suppose they also got acess to my Email at some point, not happy about that makes me feel like my private life leaked even though i really don’t have any sensitive info on it….
Anyhow i still have my serial code and the Email is the same but in my account menu a new IP adress is ’’Allowed’’ from China, so i assume that this China guy has been using my account for some shady business while i was gone.
It’s my first time dealing with a situation like this so i actually have no clue on how the process works, usually when getting hacked you just lose your stuff/characters not the account itself.
So to repeat myself, is my account forever lost because of this hacker since the account is ’’Terminated’’ and the act is ’’Permanent’’ or can they actually revert this for me?
!