Account email change?

Account email change?

in Account & Technical Support

Posted by: tall.7614

tall.7614

So just recently my yahoo account i had guildwars 2 linked with was shut down for “inactivity” Lol… but that has been about 6 months ago and just recently i wanted to get back into guildwars because its been such a long time since i played it and i need a new game to play. So is there anyway i can either Add a new email or change my old one to my current one?

Account email change?

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

To change your email you contact support at https://help.guildwars2.com/anonymous_requests/new

Account email change?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

We don’t shut down accounts for inactivity. I wonder if you have received a phishing e-mail. Please see the Common Phishing E-mails thread above and be sure you do not share any account info with anyone as a result of those fake “letters from ArenaNet.”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Account email change?

in Account & Technical Support

Posted by: Curo.2483

Curo.2483

He said his actual email account was shut down for inactivity, not his GW account.

Curo Lunesque – “Concerned Citizen and Community Builder”
NSP – northernshiverpeaks.org

Account email change?

in Account & Technical Support

Posted by: Virtualis.2049

Virtualis.2049

" I wonder if you have received a phishing e-mail. "

I have been besieged with email verification to change my password. The emails look completely legitimate, as if someone has my email and keeps slamming the system with it. I’d like to change my email to stop this, but of course it’s not that easy. This could just as easily happen with a different email.

I have no idea why someone would do that, since it doesn’t work…I’ve even added the security app to my phone as a precaution. What does anyone get out of repeatedly requesting a password change?

Account email change?

in Account & Technical Support

Posted by: Shaktip.4687

Shaktip.4687

I need to know how to change my email address on here….I’m really irritated that I cannot just change it. I am trying to close that email address and the Submit a request is not helping me at all. I purchased GW2 with a credit card and I don’t have this code they keep asking me for….I did the digital download…..

Account email change?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I need to know how to change my email address on here….I’m really irritated that I cannot just change it. I am trying to close that email address and the Submit a request is not helping me at all. I purchased GW2 with a credit card and I don’t have this code they keep asking me for….I did the digital download…..

On the ‘Submit a Request’ form you can leave any of the areas blank as indicated, but you must choose a selection from each Category drop-down menu, or you will get an error. The reason you must get assistance from CS for changing the email address associated with your account is to keep others from compromising your account so easily, and locking you out.

Good luck.