Guild Wars 2

I was falsely banned for “botting” yesterday, and my account was restored just recently. I can login to the game, but I get an error known as “Grace period has ended!” as well as “The server was unable to authenticate your gameplay privileges/Error code: 21:6:3:2114”.

Any help with this would be appreciated.

I had the same problem.
i got email saying that my account had been restored at 3:00 pm and i tried to log in, got the same error msg. i updated my ticket saying i had those problem. and i tried to log in like ever 15 min. now is 7:55 i got logged in. They didn’t send me any updated e-mail that it will work now, but i got on.

Gaile Gray.6028:

Investigating.

Thanks Gaile. I addressed this in the same ticket that was supposed to “restore” my account from being falsely banned. I provided the Product key I used to register the game that I purchased digitally from Gamestop to gain access to the Betas and the full game.

It took 6 or so hours, but I can finally play again, and nothing is lost. If you have a similar problem, just remember to be thorough when filling out a ticket, and be patient and let them do their job. Thank you very much Gaile and the rest of the support team.

yep, the support team was extremely helpfull to me today, and my account is funnally back up and running, great work guys!

goodluck to everyone else out tehre who is still waiting!

Great to hear that you’re finally back in the game, Reese! Best of luck to the rest who are still waiting.