Guild Wars 2

A few days ago I had the unexpected “pleasure” of an instantaneous ban, right in the middle of a live play session. At first I couldn’t quite figure out what had happened until I tried to log-in again and read I had been banned for botting.

Now this has been remedied and that’s fine. But I must question the methods by which botters are detected.

For starters, I have two characters, a Thief and a Mesmer. None of the two are particularly good for botting to the point that it would barely make sense at all.

Then there’s the fact that I hadn’t participated in any notable PvE over the prior week. I might have followed a Champion train for 15 minutes at some point, or grinded some T6 mats, maybe done the odd temple event…but nothing that would ever lend itself to botting.

Hell, the day I was banned I had spent all my time either in sPvP and WvW, constantly killing people left and right. Don’t tell me bots have become so advanced.

My point being is that having a person simply look at my activity log for 10 seconds would have shown that I am not botting. It would have been immediately obvious, without a shadow of a doubt.

And I think if you’re going to be throwing out permanent account bans to individuals for no apparent reason you owe them as much as a quick look at their activity log. It would save you a hassle on both ends.

Support is not going to tell you exactly what you did that looked like botting, so do not even bother to ask.
What was detected could have been detected a while back as they do not do instant bans for botting, they do them in waves. Since they do not tell us the time frame they use, it could be as much as 30 days in the past or more. Only support knows, and they are not going to tell anyone as it would only make it easier for the real bots to avoid detection.
You have your account back, so the best thing to do is just forget it and move on.

Your complaint is valid and I don’t disagree that if this kind of thing happens as you describe, someone should look at the methods being used to try and eliminate “false-positives” is possible.

If you are suggesting that ANet make their detection methods public for scrutiny….that’s not going to happen (and I support that policy decision).

As mentioned above, you assumption that you were banned for what you were doing at the moment you were banned or even up to a week in the past is simply not valid. I’ve seen plenty of threads like this and while false positives are certainly possible, it is also possible that your account is compromised and you just don’t realize it yet (and the hacker was botting on it).

Gaile, about 3 days I got banned for being a GOLD seller, and was unbanned about 35 hours later, however, upon logging in, I received Heroic Chest via PM from Arena Net.
Is this intended or was it a system bug?

[ Thread https://forum-en.gw2archive.eu/forum/support/account/Personal-Experience-With-False-Accusations/first#post3180951 ]