Guild Wars 2

Sent support a ticket to change my display name as its my real name and they declined it.. what am I supposed to do now? I really need to change it because its affecting my privacy!

I would never have known it was your real name, had you not announced it. This is something you can discuss with CS only. You can put your ticket number in the Sticky above for review, though.

Good luck.

Inculpatus cedo.9234:

I would never have known it was your real name, had you not announced it. This is something you can discuss with CS only. You can put your ticket number in the Sticky above for review, though.

Good luck.

Well maybe but I dont want to risk people knowing my real you know… Also I’ve already talked to the support and they declined it but here is the ticket number if another good support want to review it!
Ticket number = Your request (818146:Change my display name.)

You can post it in the Sticky above for review. (Tickets for Review – 3 Days and Older)

Good luck.

Inculpatus cedo.9234:

You can post it in the Sticky above for review. (Tickets for Review – 3 Days and Older)

Good luck.

3 days and older only? cant I get someone to check it earlier than that? :p

Nope. You can, however, update your ticket and ask that they re-evaluate their decision.

Good luck.

Inculpatus cedo.9234:

Nope. You can, however, update your ticket and ask that they re-evaluate their decision.

Good luck.

“As previously stated, we are not able to meet your request. Should you have different doubts or concerns, please let us know.”

I just want to change my freaking real name from my display name! Uhh!

Your only other option is to make another account.

Like I said, no one knows it is your real name, unless you keep announcing it is so. I’m sure there are thousands of ‘kostas’ in the world, and probably more than 1 in the 3 million+ game accounts in Guild Wars.

Either way, updating your ticket, waiting to post for review, making a new account, or accepting your Display Name are your options.

Good luck.

Inculpatus cedo.9234:

Your only other option is to make another account.

Like I said, no one knows it is your real name, unless you keep announcing it is so. I’m sure there are thousands of ‘kostas’ in the world, and probably more than 1 in the 3 million+ game accounts in Guild Wars.

Either way, updating your ticket, waiting to post for review, making a new account, or accepting your Display Name are your options.

Good luck.

Thanks a lot dude, although I’ll wait for the review option, I think I’ll have to accept my display name as it is and stop saying it was my real name!

#Inculpatuscedoforcustomersupport

Lol. Best of luck to you! And truly, I would never have guessed it was your name, had you not said anything. I’m thinking most people would not think it was your name, as well. =)

Here is a direct quote from Gaile about changing your display name:

Gaile Gray.6029:

Just to explain further: We cannot fulfill requests to change Display Names upon request unless the Display Name may involve a potential security issue. So “I don’t like that name” or “I misspelled the name” or “I want to get away from former friends” isn’t sufficient reason for the changing of a Display Name.

However, if someone inadvertently used his or her full name as a Display Name — which I sense may be the case here — we’d most likely be able to assist with a change. Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, because that will create a ticket within the support system. You are not required to provide all the information but may leave fields blank when you cannot accurately complete them. The team should be able to help you.

As she stated, it needs to be your full name for them to change it. Since it isn’t, that is why they won’t change it. Having just a first name doesn’t qualify for their change as it doesn’t cause a potential security risk.