- Each gift is given on the first birthday of the character, not the account.
- Birthday gifts appear in the in-game mailbox with The Guild Wars 2 Team as the sender.
- Your in-game mailbox has a limit of 10 distribution mails, including those sent by other players, by the Black Lion Trading Company, or by the Guild Wars 2 Team. If you delete some of your distribution mails (those with an envelope graphic) to reduce the number in your mailbox, other mails that are queued up for you will drop into your mailbox.
- If you are online when your character turns 1 year old, you may need to change maps to receive your gift.
- Birthday gifts are soulbound, but the items inside are account bound and can be moved to—and used by—any character on the same account.
- One of the items within the birthday gift raises your character level to Level 20, so use the item wisely.
- Buffs, once activated, are per character, not per account.
- We experienced an issue that affected the distribution of some birthday gifts. Some gifts may arrive a few days after the character’s actual birthday.
- The replacement distribution may have given some players a second birthday gift. Using that gift is perfectly ok, and would not be considered an exploit.
- We are not able to give second birthday gifts upon request.
Additions:
- If you delete a birthday gift, we are not able to replace it.
- Characters must remain in existence for one year. Re-rolls will not maintain their original birthdate.
- We are not able to reset a character birthday.
- Renamed characters still will receive a birthday gift.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)