Hello,
After logging in today, I received 1g28s from GW2 Customer Service and it states it “has my replacement currency”. TBH, I really have no clue about this.
@Anet: Can you throw some light on this?
Thank you
Picture is attached.
Did you ever buy Elonian wine? CS returned gold to those that bought it when the price was bugged.
Yes, I did buy Elonian wine (when it was 51s20c). I think they should’ve mentioned it in the letter itself.
Anyways, Thank you Anet for compensating us
This thread can be closed now.
ArenaNet Communications Manager
Hello,
After logging in today, I received 1g28s from GW2 Customer Service and it states it “has my replacement currency”. TBH, I really have no clue about this.
@Anet: Can you throw some light on this?
Thank you
Picture is attached.
Did you ever buy Elonian wine? CS returned gold to those that bought it when the price was bugged.
Yes, I did buy Elonian wine (when it was 51s20c). I think they should’ve mentioned it in the letter itself.
Anyways, Thank you Anet for compensating usThis thread can be closed now.
I did post about this bug and refund in the Bugs Forum, but I realize that not everyone was even aware of the bug, and would not necessarily have looked in that forum for an answer to “What’s the source of this coin windfall?”
I think you’ve given us valid feedback, and I appreciate your comment. If we can customize such messages in the future, we will do so.
Hello,
After logging in today, I received 1g28s from GW2 Customer Service and it states it “has my replacement currency”. TBH, I really have no clue about this.
@Anet: Can you throw some light on this?
Thank you
Picture is attached.
Did you ever buy Elonian wine? CS returned gold to those that bought it when the price was bugged.
Yes, I did buy Elonian wine (when it was 51s20c). I think they should’ve mentioned it in the letter itself.
Anyways, Thank you Anet for compensating usThis thread can be closed now.
I did post about this bug and refund in the Bugs Forum, but I realize that not everyone was even aware of the bug, and would not necessarily have looked in that forum for an answer to “What’s the source of this coin windfall?”
I think you’ve given us valid feedback, and I appreciate your comment. If we can customize such messages in the future, we will do so.
My bad! Didn’t notice it before.
You guys are doing a fantastic job, keep it up