Question abo reroll acc..

Question abo reroll acc..

in Account & Technical Support

Posted by: Ninjai.7638

Ninjai.7638

I got hacked, like many ppl i see.. but they didnt clear all of my chars. still got my main left with all the things on. lol BUT! if i keep playing and collection mats, will the mats i get now be lost if they reroll my account?
i made a ticket and so on.. just wanna know if its worth playing now while i wait for the staff to get my mats / gear back?

//Ninjai

Question abo reroll acc..

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you receive an Account Restoration, you account will be rolled back to a previous state/date, and everything will be rolled back with it.

https://help.guildwars2.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

Good luck.

Question abo reroll acc..

in Account & Technical Support

Posted by: Jordo.5913

Jordo.5913

it will be as if you never even logged in once your account is restored….

Question abo reroll acc..

in Account & Technical Support

Posted by: Lilith Ajit.6173

Lilith Ajit.6173

Uh what they say is accurate, but if I recall correctly, if you store any non bound items you have farmed after the hack in a personal guild bank they should still be there after the rollback because it does not affect guild stashes. Anything account or soul bound though that you acquire between now and your roll back will be lost.

[ARES]
And all who stood by and did nothing, who are they to criticize the sacrifices of others?
Our blood has bought their lives.

Question abo reroll acc..

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

We suggest that you simply wait on achievements and acquisitions until you’ve decided on a restoration and the Support Team has concluded the process. It’s just clearer if you don’t get that one-in-a-million drop and then say “Waiiiit, un-restore my account!”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Question abo reroll acc..

in Account & Technical Support

Posted by: Haruka.9624

Haruka.9624

5 days ago, my friend got hack and all characters deleted. He is our guild leader. 2 hours ago, He received account restore and everything back to him Thank you Anet, your help plenty fast.
I hope that you can get a restoration also.

Lelldoug, sub leader of Adventurethyme [BMO]
Dragonbrand

Question abo reroll acc..

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

5 days ago, my friend got hack and all characters deleted. He is our guild leader. 2 hours ago, He received account restore and everything back to him Thank you Anet, your help plenty fast.
I hope that you can get a restoration also.

Lelldoug, sub leader of Adventurethyme [BMO]
Dragonbrand

It’s nice to know that all is well for your guild leader. Thanks for letting us know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Question abo reroll acc..

in Account & Technical Support

Posted by: Ninjai.7638

Ninjai.7638

We suggest that you simply wait on achievements and acquisitions until you’ve decided on a restoration and the Support Team has concluded the process. It’s just clearer if you don’t get that one-in-a-million drop and then say “Waiiiit, un-restore my account!”

Alright:) Thnx, then i wont play the game untill my acc will be restored.

Question abo reroll acc..

in Account & Technical Support

Posted by: Ninjai.7638

Ninjai.7638

hmm.. one more thing. If i do like this then, i play the game. all the materials i get, i send to a friend that can hold em for me. BUT if you guys restore my account do my friend still get that materials?

Question abo reroll acc..

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Technically, that would work, but if it doesn’t I doubt there is any method to recover those resources.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances