Solved login issue!
I must say that is one heck of a username you have.
ArenaNet Communications Manager
My situation was:
- Using OSX Mavericks
- successful login on the website
- Never logged in succesfully in the game
- Always got error 11:1001:2:1270 (right bottom corner)I used a password manager and copy/pasted the password. The copy/paste does not work, I got way too many asterixes * in the password box.
Then I decided to type my very long password by hand ==> Success!
Thanks for posting. This could help people
I must say that is one heck of a username you have.
Yes, I was thinking the same. And if that were every needed, (say, for an account dispute) well… I suggest a handy notepad file to contain that Account Name.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I must say that is one heck of a username you have.
Generated by the password manage :-)
My situation was:
- Using OSX Mavericks
- successful login on the website
- Never logged in succesfully in the game
- Always got error 11:1001:2:1270 (right bottom corner)I used a password manager and copy/pasted the password. The copy/paste does not work, I got way too many asterixes * in the password box.
Then I decided to type my very long password by hand ==> Success!Thanks for posting. This could help people
I must say that is one heck of a username you have.
Yes, I was thinking the same. And if that were every needed, (say, for an account dispute) well… I suggest a handy notepad file to contain that Account Name.
Hope so, have been keeping your support staff quite busy. I severely suspect the “remember password” functionality. It seems the “remembered password” is somehow concatenated before/after the value pasted via the clipboard. Best to rewrite that part from scratch…
I must say that is one heck of a username you have.
Generated by the password manage :-)
Well you most certainly wont be confused with Sbe7sToyRmmAoNGt6eEn7gsvj.1973
I hope your character names are not similar people might think you are a bot.
(edited by JustTrogdor.7892)
I have always typed mine in from scratch since the bug began. Support offered one more suggestion — unticking both “remember password” and “remember username” and I will have to try that on Monday when I can use my computer again. Crossing my fingers it works.