They said it was fixed BUT!!
i keep fearing that might happen to my buddy too gl with ur issue
Its been over 9 hrs since my friend received an email stating that her account has been restored and can log in but it still says email account does not exist.
Any suggestions?
Dezi.8413
Ticket Number — 120906-000774
Its been over 9 hrs since my friend received an email stating that her account has been restored and can log in but it still says email account does not exist.
Any suggestions?Dezi.8413
Ticket Number — 120906-000774
We are checking this now.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
It looks that this really is working now. There was a random space in the credentials that was causing an issue.
Can your friend try that out now and see if it’s ok?
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Gaile, any chance in telling us what’s going on with tickets that are older than this one and still haven’t been serviced? Thanks…
Yeah, what’s up with that?
120905-004759
120905-008912 (prioritized)
Thanks I finally got in! Just missing gold and a few things sold. Still have armor
Its been over 9 hrs since my friend received an email stating that her account has been restored and can log in but it still says email account does not exist.
Any suggestions?Dezi.8413
Ticket Number — 120906-000774
woah 9 hrs to get a reply…. are you a god? grats on things being fixed. have fun for me.
Holy crap a red fixed something! Gratz, and enjoy the game ^^
it wasn’t a 9 hour ticket guys, I assure you of that. it was 9 hours since they got the first reply to the ticket about the issue being fixed.