aaaand 600 gems are gone......?

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: Gazso.7591

Gazso.7591

Hi everyone!

Is anyone know that it could be possible to REFUND MY GEMS?
The reason I would like to do that is this….. -> I bought a bank slot for 600 gems, and unfortunately I didn’t realize that I can’t have more (I thought I can have +2 more, but I was wrong)…
So is it possible to get my gems back and buy something else? (I changed my golds to gems and it wasn’t an easy job, especially because I am not a gold farmer)

P.S.: sorry if a similar topic has been started earlier…

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: SandraSolace.7682

SandraSolace.7682

Only way to find out if you can get it back is by filing a ticket with support.

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: Zaxares.5419

Zaxares.5419

Pretty sure that you can’t buy more bank slots if you’ve already reached the maximum… Unless you’re talking about bag slots for a character? (Besides, isn’t it 800 gems for a bank slot anyway?)

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: Bubi.7942

Bubi.7942

Pretty sure that you can’t buy more bank slots if you’ve already reached the maximum… Unless you’re talking about bag slots for a character? (Besides, isn’t it 800 gems for a bank slot anyway?)

Nope, 600 gems for a bank slot, 400 for a bag slot.

Anyway, I recommend sending a support ticket at https://en.support.guildwars2.com/ at Ask a Question under Refunds category.
Although normally they don’t really do refunds for gems afaik, I feel this one should pass as it is not really made clear how much bank slots can you have.
I feel the system should simply not allow you to buy any more once you are full, there is really no reson to do that. It only creates issues like this one.

Best of luck with the refund!

aaaand 600 gems are gone......?

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Posted by: JubeiTM.5763

JubeiTM.5763

Every time I extend my bank I click the small locker icon IN MY BANK. One day I unlocked and the locker was gone. That’s when I realized I had unlocked all slots.

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: JubeiTM.5763

JubeiTM.5763

But don’t despair. 8 Bank slots are not enough for hardcore players. Pretty sure It will expand even further with the next expansions.

aaaand 600 gems are gone......?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hi everyone!

Is anyone know that it could be possible to REFUND MY GEMS?
The reason I would like to do that is this….. -> I bought a bank slot for 600 gems, and unfortunately I didn’t realize that I can’t have more (I thought I can have +2 more, but I was wrong)…
So is it possible to get my gems back and buy something else? (I changed my golds to gems and it wasn’t an easy job, especially because I am not a gold farmer)

P.S.: sorry if a similar topic has been started earlier…

You may find this reassuring: https://forum-en.gw2archive.eu/forum/support/account/Gem-store-Bank-tab-expansion/first#post1794042