Guild Wars 2

Hello

Sorry if my personal message 11 days ago came over as rude, I actually didn’t excpect a response anymore. Since my support questions didn’t got taken further, guess I’ll make a forum post yet again.

What it comes down to is that my soulbound legendary is gone, but since it can’t be found in the database that it was actually sold, I can’t get it back.

Support ticket: 130624-002583 submitted at 06/24/2013

I did make a forum post, it got locked without any notification:
https://forum-en.gw2archive.eu/forum/support/account/legendary-sold-to-vendor-support-can-t-help/first#post2372347

I also made a post on the general forum section:
https://forum-en.gw2archive.eu/forum/game/gw2/Oh-no-did-I-vendor-my-Bifrost-for/page/2#post2298387

I have sent you a pm about this 39 days ago
https://forum-en.gw2archive.eu/forum/readpm/419608

And I have sent another pm 11 days ago
https://forum-en.gw2archive.eu/forum/readpm/432207

Made a post on Reddit to, nobody understood either how the legendary could be lost in the database.

My concern is actually that it can happen to other people who could then leave the game. I lead a guild, so I’m not leaving anytime soon :-)

EDIT: since legendaries get an upgrade comming update, I really whould like it back.
Kind regards
Arean,

What this means is that you never had it to begin with.

You should know Gaile has asked specifically that you NOT PM her unless she asks you to supply additional information.

https://forum-en.gw2archive.eu/forum/support/account/Private-Messages-A-Personal-Request

And to be perfectly honest, your beating a dead horse. Harassing Gaile and creating multiple forum posts is not going to help.

ShiningSquirrel.3751:

You should know Gaile has asked specifically that you NOT PM her unless she asks you to supply additional information.

https://forum-en.gw2archive.eu/forum/support/account/Private-Messages-A-Personal-Request

And to be perfectly honest, your beating a dead horse. Harassing Gaile and creating multiple forum posts is not going to help.

I’m sorry that I don’t know everything and she told me to make a forum post … so I did.

I provided support screenshots of my character making the Bifrost. Support has also confirmed they saw that I crafted and soulbound the Bifrost. The fact that I have to defend myself, again, was preciselly the reason why I was reluctant to make an other forum post.