Guild Wars 2

Hey,

Few days ago i was hacked and lost all my gold and valuable items even laures gone. Maybe someone knows about possibility to rollback my account? I was asked AN support about that two days ago but I still dont recived any answer.

Kil M.3680:

Hey,

Few days ago i was hacked and lost all my gold and valuable items even laures gone. Maybe someone knows about possibility to rollback my account? I was asked AN support about that two days ago but I still dont recived any answer.

Did you receive the ‘We got your ticket and someone will assist you shortly’ response?

If not, read this: https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3785262

If so, you can post your ticket number in the Sticky ‘Tickets 3 Days and Older’, after 72 hours.

Good luck.

Gretat but itsn’t what I want to know and why I creat this topic.

Okaaay. Maybe the Knowledge Base would provide you with what you are seeking.

https://help.guildwars2.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

Basically says, you must contact CS and discuss it with them. =) Good luck.

Inculpatus cedo.9234:

https://help.guildwars2.com/entries/27658708-Restoring-Your-Account-After-a-Compromise

Basically says, you must contact CS and discuss it with them. =) Good luck.

THANKS!