Annoying Sound Bug

Annoying Sound Bug

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Posted by: Shaman Herid Fel.6347

Shaman Herid Fel.6347

So, here are my 2 cents on this:

The problem happened two times today in WvW. Both times it happened when a large group of people was present, however recently I played a lot of PvE with even larger groups and all went OK then.

I am using sound via HDMI, with Radeon HD 6850 my sound card drivers are from 11.5.2012 and are version 7.12.0.7708.

I know how hard is to find such bugs, and I appreciate your work trying to find and fix this very much.

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Posted by: Ash.3641

Ash.3641

Hi,

I’ve posted about this a few weeks ago.

The issue is that in big scale battles (WvW in particular) my sound just stops and starts emmiting an annoying humming noise. Sometimes this problem is followed by an instant freeze of the game (sometimes crashes,sometimes freezes. If it freezes I have to manually kill process).

If the game does not crash, I have to restart the game completely to get my sound back.

This is frustrating as I play in WvW high queue times – I have two choices – either to carry on with no sound (mute the game because of annoying humming – i’m using stereo headphones, and the noise only emmits from the left earphone if this matters).
My other choice is to restart the game and have to queue a long time to play the main part of the game that interests me.

I’m just wondering if Anet has made any progress in identifying this problem/taking steps to fix this – as a keen player of WvW it leaves a sour taste in my mouth everytime i’m burdened with this issue in a organised 5 man party.

Ash

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Posted by: Paul.4081

Paul.4081

Thats the sound I get when I do the dragon events.

Is this on the fix roster?

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Posted by: Clem.2963

Clem.2963

Were you just at Jormag? I was there and crashed with this bug, too. :\

Bug has been around for too long, do hope it gets fixed soon.

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Posted by: Dash.7108

Dash.7108

Happens to me all the time. Its to the point where I just mute my client during dragons.

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Posted by: Paul.4081

Paul.4081

Were you just at Jormag? I was there and crashed with this bug, too. :\

Bug has been around for too long, do hope it gets fixed soon.

I just done the dragon in the grassy areas, not specific to Jormag. Although I did do Jormag tonight and got the same.

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Posted by: Varl.3269

Varl.3269

I had this a lot, and my game would crash shortly after. Also farming in Orr, most annoying thing ever missing stuff because of having to restart the game.

But lowering sound quality fixed it for me. 2 ticks below whatever max was, I think(not in game now so can’t check).

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Posted by: Paul.4081

Paul.4081

Varl someone suggested that in game to me (maybe it was you), lowering sound quality. I’d prefer keeping sound quality as high as it can be though.

I don’t think I’m being stubborn for the sake of it to prefer a fix. I mean, it’s honestly not that big of a deal, but it is annoying.

(edited by Paul.4081)

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Posted by: Dibrom.6408

Dibrom.6408

FIRE! OH GOD WAKE THE CHILDREN…

oh wait, just more gw2 bugs. Putting sound quality on medium doesn’t fix it.

Arenanet: The paragon of truth.

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Posted by: Scourge.4317

Scourge.4317

FIRE! OH GOD WAKE THE CHILDREN…

oh wait, just more gw2 bugs. Putting sound quality on medium doesn’t fix it.

It did work for me and a lot of other people.

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Posted by: Dibrom.6408

Dibrom.6408

FIRE! OH GOD WAKE THE CHILDREN…

oh wait, just more gw2 bugs. Putting sound quality on medium doesn’t fix it.

It did work for me and a lot of other people.

I don’t know about dragons (never happened to me there) but doesn’t work for me in Ascalon Catacombs.

Arenanet: The paragon of truth.

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Posted by: Turtle Dragon.9241

Turtle Dragon.9241

Mine is fixed. Problem happens in anywhere where there is a lot of players (30 or more). Problem happens when taking a Keep in WvW too.

How to fix:
step1. Change Sound Quality to Fastest
step2. Change VOIP Ducking to 0.

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Posted by: Taragashi.6174

Taragashi.6174

Would be nice, to hear any news from the developers about this issue.

Thank you!

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Posted by: Torbin.5132

Torbin.5132

Mmm, SIIIIIiiimple proooOOoooblem. YooOoou see, your computer simply wants to be a Quaggan.

Also… the above poster is nearly right on in the solution. This happens if your Sound Quality is set to “Best Quality” (Far Right) and the sound is suddenly barraged by a volley of too many different sounds (often during WvW or Dynamic Events that have 15+ players attending). Set your sound quality down one tick to the left. It should resolve the problem. If you still get the pulsing noise after changing it, keep lowering the quality until you are certain you’re no longer experiencing the issue.

Also, make sure that you do this after restarting the game. Or don’t~ but your game will crash if you adjust the sound quality while the pulse loop has been hit. So you’d have to readjust it after you restart from a crash anyway.

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Posted by: Kadub.8743

Kadub.8743

Needs more cowbell!

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Posted by: Ravenblade.7685

Ravenblade.7685

That siren sound bug is truly annoying ancient. Btw my card should easily be able to handle this traffic. :/

Siqqa, Asura Engineer

When I’m playing WvW I’m really playing LSD.

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Posted by: Makovorn.1706

Makovorn.1706

Feedback about this issue would be most welcome at this stage – perhaps a fix will be coming with the big update this month? Anyhow, as stated many times before in this thread, a temporary fix for this, is to reduce your sound quality slider to one notch below maximum.

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Posted by: mrstealth.6701

mrstealth.6701

I’ve not heard the “WOO WOO” sound bug for a week or two, but it seems to have been repalced (for me, at least) by sounds going missing in similar situations. A large portion of the sound effects just stop playing if I’m in a fight that involves more than just a few players/enemies.

There is an easy “test” if you think you’ve encountered this bug. Open the main options (or any other window with different tabs, such as the Hero window), and check to see if the tab-swapping sound effect still plays. It’s also very apparent with certain skills, thief’s Unload being one of the most obvious as most of the gunshot sounds are silent.

Fortunately, fixing this is easy, but it will quickly bug again if you’re in anything bigger than a solo fight. Go to the sound options and change the quality slider, this seems to reset the sound. You can immediately put the slider back to where you want it, it just has to be moved to fix it.

Footsteps Of War [FoW] | Yak’s Bend
Seer Of The Divine | Sarina Starlight | Tireasa | Caedyra

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Posted by: Guerrand.7132

Guerrand.7132

This bug is not just annoying! Half of the time I get it it causes the game to crash! I missed looting dragon chests three times this week because it happened right before the dragon died, and I missed the chest at the gates of Arah the same way. My brother also plays and we are roommates and almost every time we do WvW or a big even together one of us will get this bug. Then the other brother laughs at him and is promptly rewarded by getting the bug as well. How can this not have a fix yet!?

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Posted by: Ufokelo.9824

Ufokelo.9824

Since today i have it to, no matter where i play or do, pve, wvw, dungs etc, after few minutes of playing the sound change into an anoying BEEP BEEP BEEP…..
And , as said in this topic before, nothing helps.
Pls fix it or give some answers/help. its realy ruining the game for me atm.

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Posted by: Kenril.7089

Kenril.7089

Got this bug 3 or 4 times this week, while playing WwWwW… Please do something about this.

Count Kenril, Ascalonian Warrior
Legio Umbra [LU]
Piken Square

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Posted by: Grimrist.3917

Grimrist.3917

is this ever gonna get fixed? it’s quite gamebreaking when u can’t even play WvW since u crash right after u get this bug. i haven’t played much WvW at all for the past 2 months because of this.

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Posted by: tweeve.3782

tweeve.3782

I got the sound bug as well playing WvW not 10 minutes ago. My game hasnt crashed due to it but it is annoying. My only fix is to have the game change audio device which then cuts out all audio from the game. Though if I change back to my sound card i get the annoying sound.

It only happens in WvW when there is a large battle around. It almost seems like the sound buffer is getting over loaded and crashing. I have tried different sound setting and nothing has seemed to work yet.

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Posted by: Sindarin.1095

Sindarin.1095

Can we get a fix on this please? It has happened at least 6 times tonight, and if I do not manually restart my client, it will crash to the desktop.

It was happening in PVE, all around Cursed Shore.

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Posted by: Tyrilha.3087

Tyrilha.3087

Happens to me too
Most recent was yesterday during the battle vs The Claw of Jormag.

One thing I’ve noticed.
The “EarCheck Sound Crash” seems to occurs when there is a hudge number of player on the map:
Dragon events
Zerg train in WvWvW

Updated my Xonar DX to their new Win8 drivers.
Will see if it helps

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Posted by: hideouscorpse.3672

hideouscorpse.3672

Same bug for me today against megadestroyer.

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Posted by: Wolfgang Michael.8217

Wolfgang Michael.8217

The warning noise happened twice for me yesterday. Restarting the client fixed it. There is no effect even if the Master volume is reduced.

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Posted by: Account.9832

Account.9832

Happens a lot to me in a specific place in Twilight Arbor (path FF, shortly after the second group of dogs).

The problem seems to be caused by the same sound (perhaps some ambient sound?) being played multiple times just very slightly out of phase. I wonder if it’s some kind of race condition with the thread starting the sound (not realising the sound is already playing, and starting it multiple times).

- Al Zheimer

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Posted by: dominik.3240

dominik.3240

Quaggan does not like woo woo sound :-(

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Posted by: LazyCanuck.4157

LazyCanuck.4157

I get the sound bug literally every single time when taking part in the Claw Of Jormag event. And if i don’t completely close down my game within a certain amount of time my game crashes.

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Posted by: Sweetcrys.2109

Sweetcrys.2109

Same as LazyCanuck. ^ both dragons, Sunless, and Claw. Hope you can fix it soon!

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Posted by: Mojo.8431

Mojo.8431

I thought it was just the quality slider but with a bit more testing it looks like I can avoid the bug completely by moving the mixing buffer size slider all the way to “most stable”
I never getting it then, even with sound at highest quality

can other people try this out?

(edited by Mojo.8431)

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Posted by: Aubey.1785

Aubey.1785

Add another one to the list of people affected by the “sound bug”. There’s 3 types of sound issues I seem to be encountering.

1. The “burst of noise” : Most of the time I get the occasional ‘burst of noise’ just running around. Doesn’t matter if I’m the only one in the vicinity or if I’m in a large group. If I have the speakers on it’s not that big of a deal, however I often have Team Speak up so that I can talk to my friends. Which requires a headset. Imagine a extremely loud burst of sound assaulting your ears with a headset on. Not pleasant! And often painful to boot.

2. “Oh God the Pets!” noise : I play a necro as my main. There are several reasons why I do not play with pets. One of which is the fact that often when a pet is summoned I get the noises the pet makes (footfalls & such) coming out extremely loud. So loud that I cannot hear other game noise or understand other people when they talk in Team Speak. (Sadly I cannot live with out the Reanimator skill that summons a Jagged Horror because I adore the Greater Marks major talent, but that is my only “pet”.) It will also occasionally happen with other people summoning their pets. Not much I can do about that.

3. “Woo-woo me to death. Literally.” : The game killer. The extremely loud “woo-woo” tone that many people seem to be experiencing. Seems to happen in large “zerg”-type events. A large group of people (somewhere in the vicinity of 25 to 30 or more) all using abilities that make sound will overload something in the game & cause that ‘woo-woo’ noise. The only way to fix it is to restart the game. This particular ‘bug’ will often freeze the game totally. The only way to fix that then is to Ctrl+Alt+Del, bring up the Task Manager, & close out the ‘not responding’ game. A new thing happened today though (which prompted my posting here). After the first woo-woo & freeze, I tried to get back into the game before the event was finished (Jormag event if anyone’s interested) only to have the woo-woo noise return, freeze my game, AND lock up my computer.

TLTR: Sorry for the long post but long story short… Loud random bursts of noise, loud pet noises, and the loud ‘woo-woo’ tone that can crash/freeze the game &/or computer.

Don’t know the cause. Don’t know the solution. Tried drivers. Tried settings. DO NOT have these issues in any other game. DO NOT have these issues with any other type of audio/video source. These issues are Guild Wars 2 specific.

I love GW2. Devs, please fix this. My ears & my sanity will thank you.

(edited by Aubey.1785)

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Posted by: RLD.7439

RLD.7439

Thanks for the reports, everyone! This is an issue we’ve been tracking for a while now, and I’ve heard we may have a fix for it in the next few days. If you continue seeing it, please let us know.

Two months later and no fix

“If you wish to make an apple pie from scratch, you must first invent the universe.” -CS

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Posted by: main character.5460

main character.5460

Thought it might’ve been my (now ancient) SoundBlaster card causing this but I switched to on-board sound 2 weeks ago and yesterday I got the sound bug twice in a row. Had to Alt+F4 to quit and then when I started up the game again it literally happened right when I spawned in. This was during Jormag but it happens in any large group events and seriously needs to be fixed. Crashing during WvW is unacceptable and game-breaking because of how much distant is lost on d/c.

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Posted by: Yumiko Ishida.3769

Yumiko Ishida.3769

Just happened at the wurms attacking the hut in Wayfarer Foothills a simple event with not many people and one skill that was used that makes a bubble noise set it off.

Then A guy on the map chat after I re-logged and reloaded client said he never gets it and his sound is all off… I call BS. Even the best machines on this thread get this bug.

I think a certain engineer skill causes the bug. First a baloop boop boop (the engineer skill in question) then WOOO WOOO WOOO WOOO!!

Yumiko Emi Ishida 80 Ele, Hikari Kyoko Ishida 80 Guard TC-NA. Active RPer of NA megaserver.

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Posted by: Aralon.7501

Aralon.7501

This is so frustrating, no sound when playing Guildwars. Can this please get fixed soon?

Aralon Mors – Norn Hybrid Necro
Aralon Scutum – Charr Healing Guardian
Far Shiverpeaks! – Guild of Tweakers [GoT]

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Posted by: Kazuya.7329

Kazuya.7329

I too have been facing this obnoxious sound bug whenver I’m in WvW or running Events. It sounds like a beeping noise, which just occurs in mass player enviornments. I thought it may be a sound card issue at first, however it seems that this is becoming the same issue for many players. The only solutions so far is just to restart the game, when I return the problem is fixed. The bad thing is that lately the bug is crashing my game. Are there any solutions to this problem Arena?

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Posted by: ConnorCMcKee.6542

ConnorCMcKee.6542

Just figured I’d add myself to the list of people waiting for this to be fixed. Woohoo.

“A common mistake that people make when trying to design something completely foolproof
is to underestimate the ingenuity of complete fools.”
~Douglas Adams

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Posted by: Funkyguru.2319

Funkyguru.2319

Have this bug occurring a lot in highly populated areas, has resulted in a crash twice whilst fighting Jormag, both times during the last %5 of the fight when
there is a LOT going on.

PLEASE FIX THIS, it’s ruining a great game.

(edited by Funkyguru.2319)

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Posted by: Dee Jay.2460

Dee Jay.2460

I resolved this issue for my by lowering the sound quality from high to medium

Haven’t encountered the bug since.

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Posted by: Bridget Morrigan.1752

Bridget Morrigan.1752

This is continuing to be a problem. I had the same issue today while fighting on the karka island during a large group fight, which is always the case. I had turned my quality slider down a notch from max because it was happening all the time about a month ago, and the other day I turned it back up just to see if I would continue to have the problem. And I did. Today the sound bug was quickly followed by a client crash which froze my whole system and required a hard reboot.

I have had music on full and all the other sliders on 50% except VOIP, which is at 67%. Mixing buffer is at lowest latency. Don’t know if that information is useful at all, but thought I’d add it.

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Posted by: Efrye.7862

Efrye.7862

I just had this bug (again) as well during the Lost Shores event in the Bakestone Cavern. No game crashes or anything, just the sound going all wonky.

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Posted by: Vrede.8942

Vrede.8942

I had the sound bug yesterday for the first time during the final event.
(been playing since beta)
The sound lasted for about 3 minutes and then it was followed up by a crash.

Would it help Anet if we post our pc build?


The Goonie who wasn’t in the movie.

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Posted by: Weiyi.1376

Weiyi.1376

Count me in. I was playing the event yesterday too and had this bug for the entire event. I don’t know what causes it, but thought first, that my onboard soundchip got ripped apart… That’s the very first time, I encountered this issue.

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Posted by: lynspottery.6529

lynspottery.6529

I have experienced this bug with my Bear recently as well. Until they fix the bug, I am now using different pet until it breaks too.

I do wish Anet would get moving on these bugs.

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Posted by: papryk.6273

papryk.6273

can’t believe that almost 3 months after the release this audio bug is still not fixed…

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Posted by: Tharla.6472

Tharla.6472

I ran into this for the first time doing the Ancient Karka event Sunday….no crashes, thankfully, but it persisted for a good 30m or so until I finished the event and exited the game entirely. That said, I haven’t encountered it at all since (of course, I haven’t been in any events anywhere near that scale since then either).

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Posted by: Ziggie.5239

Ziggie.5239

I fixed my audio bug with the droning noise where all other sound is stopped by lowering the audio quality from high to mid level. Fortunately I only use a headset so the quality reduction didn’t really affect me.

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Posted by: Winderly.2718

Winderly.2718

Just figured I’d add myself to the list of people waiting for this to be fixed. Woohoo.

adding myself too