Guild Wars 2

I’m creating this thread to raise awareness on this issue, which Arena.net has yet to provide a solution for.

On multiple instances (including my own experience with my fiancee), people who have been sharing their personal stories and doing them together (couples, most of the time) have seen their stories broken and diverged when the leader of the party had to make the option of which faction to join. Example: Leader chooses Order of Whispers, other party members get sent to Vigil (this is what happened to my fiancee).

There have been many tickets created and reports of this happening in this thread: https://forum-en.gw2archive.eu/forum/support/bugs/Did-Part-of-Your-Story-Get-Skipped-or-Changed-Post-here/
but we haven’t got any concrete answer, in fact, the only solution provided has been “Create a new character”, something completely unfair to ask for to paying customers who aren’t hardcore gamers and can’t afford to recreate the characters in which they have spent the few hours they have to play this game.
To make things worse, the thread has been unstickied without an official response to this problem.

If this has happened to you, your SO or a friend, please post here so Arena.net can see the reality of this problem and, hopefully, give us a solution or a workaround.

Please Arena.net, help us with this issue. Our characters said “This is my story”, but this is NOT our story!

We were playing as sylvari, yes.

My fiancee stopped playing her personal story inmediately after being sent to the Vigil. She didn’t do even one quest of the Vigil line.
Does it matter if she chose being in the Vigil or got sent there by error? We want to continue being in the Order of Whispers together, that’s the reason we bought the game, to play our story together. We just cannot accept the lack of a solution, please, there has to be an answer other than “Tough luck” or “Create another character”.

This is her post in the thread I previously mentioned.
https://forum-en.gw2archive.eu/forum/support/bugs/Story-Skipped-or-Changed-Fixed-merged/page/11#post353737

Update, this just got posted in another thread:

Now, we are aware that there are a couple of other bugs related to story steps.

1. The first involves a split in parties paths upon selection of one’s Order. I’ll update a separate thread about that and you’ll be happy to know that this one has been repro’d and a fix tentatively developed. Upon successful testing, it will be rolled to live.
2. The second involves a similar kind of split when the party chooses their greatest fear (at level 70). This fix is under review by QA and the details are not yet fully known. It will be addressed as soon as we are able to replicate and then develop a fix.

Link: https://forum-en.gw2archive.eu/forum/support/bugs/Story-Skipped-or-Changed-merged/354830

I’m very happy to see that a solution is being worked on.
Thank you!

A week has passed and there hasn’t been any updates on this issue…

Still no news…
I have PM’d Gaile Gray (https://forum-en.gw2archive.eu/members/Gaile-Gray-6028) too, without any answer.

What about fixing the problem on a case-by-case basis? Neither my fiancee or me have progressed with out personal stories since the bug happened to us, so we aren’t reaping any kind of benefits from this.
I am sorry if this sounds harsh, but a simple “Sorry” is not enough. We are paying customers and I feel that we deserve a solution, one which we have been waiting for since September 9.
Why not just send us back to the very first step of our stories? We would take anything that would allow us to progress with OUR GAME and OUR STORIES, without making new characters.
Please don’t tell me that you can’t send us back in our stories, because that has happened with characters who have gotten the “Skipping steps” bug. It doesn’t matter to us if you can’t do it automatically, we want our problem solved and we, as customers from Arena.Net, shouldn’t have to take or accept excuses.

A case-by-case fix would be ideal, and if it’s made into a simple tool given to support staff I can’t see where it would be much more complicated than the already proven ability to roll-back story-line for everyone hit by the skipping bug. I am also a little surprised the stored data is insufficient to search for two or more characters who completed the mission together but have differing level 30 missions. But if we take as read that neither of those are options how about this for an automated fix:
Since most people affected by this immediately stopped progressing their story-lines, just look for characters on the first Order associated mission who have been there since before the bug fix and revert them to the mission where they choose the Order. Simple, largely effective, and minimal impact to those who purely by happenstance meet whatever criteria are used for the search.

If you can’t help us then please, get someone who has the ability to fix this involved with the issue.

im not to sure if everyone’s bug turned out like mine. Im not playing a Sylvari, i play a Norn. and all parts of my storyline i ran solo.
Up until the end of the battle for Claw island i was running Vigil side quest, and then after, i got kicked to the OoW questline. And now both sides recognize me as a member of their orders. i have the benefits of being in both orders on one Character.
This really seems like something that should be fixed asap, im gonna assume you didnt intend for players to gain the benefits of being in multiple orders.
And just a heads up. If you have the time to remove my ability to pop in and out of either sides HQ’s and buy whichever sides gear that i want, you should have the time to me zap me back to claw island on the correct path that i chose.
And if it doesnt get fixed, i will stop thinking of it as a bug, and consider it a feature