Can't Log In With Old Guild Wars 2 account

Can't Log In With Old Guild Wars 2 account

in Bugs: Game, Forum, Website

Posted by: Masteraunanas.7916

Masteraunanas.7916

Hello,

I have this friend who’s bought the game when it first came out. He played the game for some months but then he quit and now wants to come back but the game client won’t let him log in.. It sais an error with this number comes up: Connection Failed, please try again. Build: 67258 Error Code: 1076:4:5:2413
He can’t access Guild Wars 2 forums either although he can access ArenaNet’s website. Furthermore noone’s answering on the support tickets.

Please assist.

Can't Log In With Old Guild Wars 2 account

in Bugs: Game, Forum, Website

Posted by: Yargesh.4965

Yargesh.4965

Have them check spam folder and make sure it is the right e-mail address.

Can't Log In With Old Guild Wars 2 account

in Bugs: Game, Forum, Website

Posted by: Masteraunanas.7916

Masteraunanas.7916

The have replied once almost 24 hour ago and they claimed that the account was from a beta key. Then he sent them a photo with hard copy of the cd key , and they haven’t replied since and it’s been more than 24 hours.

Can't Log In With Old Guild Wars 2 account

in Bugs: Game, Forum, Website

Posted by: Yargesh.4965

Yargesh.4965

Can take up to 3 days. After 3 days inquire again here, there is a special thread for it.

Can't Log In With Old Guild Wars 2 account

in Bugs: Game, Forum, Website

Posted by: Masteraunanas.7916

Masteraunanas.7916

Let’s hope they will answer soon . Than you for your time and trouble.