Guild Wars 2

Hello,

I tried buying 20 dollars worth of gems a few moments ago, but when I click confirm an error message would pop up. Being unable to read the message as it would disappear almost immediately as soon as I would click confirm, I tried re-entering my card information and verifying everything was correct and I clicked everything that needed clicking. I continued to receive the message which was “Unexpected error has occurred. Please try again later.” Is there an issue going on with the gem store lately involving credit card options?

Had the same thing happen to me, happened during the Black Wings sale but I had enough gold to convert the last 100 gems I needed at the time. Just tried again now and got the same message.

You can contact the Billing CS Team and seek assistance. Top/Bottom of Page – Support – Submit a Request

Good luck.

I’ve got the same issue. I submitted a ticket.