Can't purchase gems
I am having the same issue; I’m not sure what is wrong but you are not the only one.
Hours Played: 3000
Same issue here – been happening since about 23:30 GMT last night for me (I managed to make a purchase of gems, but upon attempting a second time got the error, and have got it every time since then) – I sent support a ticket this morning but so far I’ve had no response.
Was looking to purchase a new character slot today with the sale, so I am a little frustrated!
Same here. Would really like one of those discounted character slots before they go away. I was able to purchase the Ceremonial outfit when it came out on Tuesday. Haven’t tried since then until today. Logged in and out, didn’t fix. Help!!
These issues are better served in the Account Issues sub-forum. But, you can really only get assistance from the CS Team, so submitting a request is your best bet.
Good luck.