Cannot login to the leaderboards [merged]

Cannot login to the leaderboards [merged]

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Posted by: Betonboor.7154

Betonboor.7154

Since the new arena.net login form came online, I cannot login to the leaderboards. I use the leaderboards to check my guild’s member activity outside of the game (e.g. when the last achievement point was obtained). I’ve tried to log in with 2 different accounts and have the problem on both.

To reproduce:

(edited by Moderator)

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Posted by: VacuumCleaner.4698

VacuumCleaner.4698

Hello there,
from what I read about the pvp experiment that is currently going on, I understood that you would still get rewarded for making it to the top 250 (I think?) of the leaderboard.
That would mean ranked games are still recorded and shown on the leaderboard. Yesterday I saw that I only had 2 wins and 0 losses on the leaderboard because the stats got reset. I decided to play a few more games and see how much longer I could keep the 100% winrate up. I played like 5 or 6 games and won them all. Naturally I was very excited and went to check the leaderboard. Sadly, none of my games were recorded there. Even though it already updated a few minutes earlier, I decided to wait a day. Today the games are still not showing on the leaderboard. If it’s supposed to be like that then this topic will be dealt with soon, but if it’s not then I hope this can still be fixed.
Regards, Vacuum.

Edit: Also when you leave the pvp queue and for example enter a dungeon, the map select for pvp will still show up and you will enter in the pvp match.

(edited by VacuumCleaner.4698)

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Posted by: Eleah.7431

Eleah.7431

This just happened to me as well. I won about 5 games in a row this afternoon but when I checked my score it only processed the one loss I had somewhere in the beginning. I find this odd because it did not process the win I had before my loss so both wins and losses should have had an upward arrow. Only my one loss and no wins were recorded after it should have updated them more than once. This feels so disappointing.

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Posted by: jonesy.1470

jonesy.1470

Been checking the last 4 days and my wins and loses havent been updated
is its a problem with the leaderboards or just me
i am playing ranked

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Posted by: Greyfire.6524

Greyfire.6524

When I played PvP on my account, my statistics for my guardian have not been implemented. The leaderboards do not seem to update from the stats on my thief. To experiment, i played a game on my thief and still no update as well. The last update had happened in march.

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Posted by: Greyfire.6524

Greyfire.6524

Bump – Issue still present, played A few more PvP games, no update.

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Posted by: Incarcer.8036

Incarcer.8036

Did a name change two weeks ago and since then my pvp leaderboard has been stuck and my account won’t update.

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Posted by: Dahkeus.8243

Dahkeus.8243

For some reason, my stats haven’t updated on the leaderboard in a long time. My wins/losses haven’t changed and it still shows a character name of a character that I haven’t played ranked arena on in a long time.

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Posted by: Placebo Effect.4508

Placebo Effect.4508

I’m having the same issue. I’m just returning to Ranked (haven’t played since they combined Solo Q and Team Ranked), but none of my five games were recorded on the leaderboards.

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Posted by: Quiznos.4296

Quiznos.4296

I’ve certainly played more than 1 ranked PvP match this week.
at very least I won 2 before when the board says "Last updated: "
Yet my record displays as 0-1

Is this a bug, or am I not understanding how the leaderboards work?

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Posted by: Acharyn.4738

Acharyn.4738

For 3 days now, the leaderboards for my name at least haven’t been updating at all. I’ve played in many ranked sPvP matches and still have the exact number of wins, losses, and points.

In game it shows the current number.

Wins, 2 – Losses, 1

I’ve played way more than 3 games in the past 3 days.

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Posted by: Acharyn.4738

Acharyn.4738

Has anyone noticed this or know why it’s happening?

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Posted by: Placebo Effect.4508

Placebo Effect.4508

I have had the same happen.

I’ve played a handful of Ranked matches in the past few weeks, but I actually don’t show up on the leaderboards at all, anywhere, even though I see a few friends/guildies are on there after 1 ranked match.

After not playing Ranked for a while (since they merged Solo Q and Team Ranked), I actually thought it was maybe a general “all leaderboards are broken” thing.

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Posted by: Dahkeus.8243

Dahkeus.8243

This is still an issue. I still show the same games played, same rank, same character from probably over a month ago, even though I’ve done plenty of ranked games since.

Has anyone else run into this?

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Posted by: poledipper.7958

poledipper.7958

When I check my leaderboard scores for both Ranked Arena AND achievement points, my name does not show up on either. Really frustrating cause I feel like I’ve been dominating in ranked lately and all I want is to see my leaderboard scores! haha. Please fix this Anet!

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Posted by: Mokkey.8234

Mokkey.8234

Same problem here,it says it was updated today,yet my results are the same since beginning of may..and i played countless ranked matches ever single day.

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Posted by: Acharyn.4738

Acharyn.4738

I made a thread about this a few days ago. Same thing.

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Posted by: StaticTY.9205

StaticTY.9205

Have your issues been already fixed? I’m experiencing the same issue with the leaderboard. My standings are currently from a month ago and I’ve been playing ranked frequently. I’m hoping for a fix soon

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Posted by: StaticTY.9205

StaticTY.9205

The PvP leaderboard has not been updating my stats. It still has the numbers from May 13, 2015. I’ve been playing PVP frequently and was wondering when this bug will be fixed. Will my stats be fixed after the bug is removed or will i have to redo all my games in order to get a ranking? Please help!!

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Posted by: Shalloe.4867

Shalloe.4867

Second season finished on 15th of may ladder has been frozen since then. Will be reset with the start of the next season no idea when though.

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Posted by: Acharyn.4738

Acharyn.4738

For a long time now.

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Posted by: Acharyn.4738

Acharyn.4738

They haven’t updated in a LONG time. Why? What’s wrong with them?

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Posted by: Acharyn.4738

Acharyn.4738

Is it broken, or has it been taken offline… etc?

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Posted by: Stitch.1794

Stitch.1794

The PvP leaderboards only update when a season is active, the last season ended about a month ago.

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Posted by: Acharyn.4738

Acharyn.4738

The PvP leaderboards only update when a season is active, the last season ended about a month ago.

“Updated 6/25/15 7:34 PM PST | Next Update 6/25/15 8:34 PM PST”
From the current leaderboards.

It’s not actually updating.

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Posted by: Stitch.1794

Stitch.1794

In which case, it is updating, but the scores stay the same because there’s no way to score points out of season.

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Posted by: Acharyn.4738

Acharyn.4738

I’m not sure what leaderboard you’re talking about. This is the one that isn’t updating. https://leaderboards.guildwars2.com/en/na/pvp

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Posted by: Stitch.1794

Stitch.1794

That’s the one I’m talking about. There isn’t a PvP season running right now, so no-one can score points. That is showing the final scores from the season that ended 15th May.

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Posted by: Acharyn.4738

Acharyn.4738

Either way, you’re wrong. There is an issue.

“Thank you for contacting our team about sPvP Leaderboard Issue that you experienced. Unfortunately, we do not have a time frame when this will be solved, however, the Guild Wars 2 Development Team is aware of this issue and team members currently are working on addressing it. Please keep an eye on the official forums for any future updates and announcements regarding Guild Wars 2. You can reach the forums via this link: http://forum.guildwars2.com

Please let us know if you have any other questions or concerns.

Regards,

GM Josh
Guild Wars 2 Support Team"

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Posted by: Stitch.1794

Stitch.1794

I’m not wrong.

Here’s the results from the last season:
https://www.guildwars2.com/en-gb/news/thank-you-for-participating-in-the-second-ladder-test-season/

It exactly matches what the scoreboard is showing.

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Posted by: dzindzinier.6138

dzindzinier.6138

i have 16 games won, 8 games lost for like 3 months
could you fix it?

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Posted by: Acharyn.4738

Acharyn.4738

Looks like they were doing a test. The GM said there was a problem with it. Maybe another dev can shed more light on it.

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Posted by: Stitch.1794

Stitch.1794

Found this thread on PvP forums, which suggests we’re both right. The leaderboard is currently not updating (and is not supposed to be updating) because the season is over, but when the season was live, it was sometimes not updating when it should.

https://forum-en.gw2archive.eu/forum/game/pvp/Leaderboard-not-updating-1/first

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Posted by: dzindzinier.6138

dzindzinier.6138

can someone tell me or better fix it, why i have 24 games ranked played if i played 100
leaderboard doesnt see my games played on ranked

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Posted by: Mokkey.8234

Mokkey.8234

Its been a month or more since my position in leaderboards was updated.i play only ranked arena..it has to change..why anet doesnt care about this issue T.T

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Posted by: Hugaligen.3274

Hugaligen.3274

How does the pvp leader-board work? From what I have read you should be able to see yourself on it if you have played 10+ ranked games? I played at least 70 but still can not see my of standing (neither place or percent) I created a new account for HoT and tried there too played 20+ games but I do not show up at all, I can only see myself on the achievements leader-board not the pvp one.

Am I playing the wrong type of games? In heart of the mists I press the crossed swords icon at the top middle and select the ranked button.

Have I played to few games?

Is it just bugged?

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Posted by: Hugaligen.3274

Hugaligen.3274

Can someone please at least answer these two questions?

Am I playing the right kind of games? In the pvp lobby I press the crossed swords icon and select Ranked Arena

Have I played too few games?

It should not be too hard to answer..?

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Posted by: Stitch.1794

Stitch.1794

The leaderboards are frozen with the final scores from the end of the last season (which finished in May).

You’re playing the correct game mode, there just isn’t a season active at the moment.

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Posted by: righteousdude.3974

righteousdude.3974

Having trouble loading Achievement Leaderboard
https://leaderboards.guildwars2.com/en/na/achievements

Forced to log in each time, taken to ArenaNet site, and can’t get back to Leaderboard after logging in.

Magnus Sigmundsson, co-captain, Black Lion Expeditions
righteousdude.3974
http://ble.guildwork.com/

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Posted by: Arkimedes.8730

Arkimedes.8730

I cannot log into leader boards at all.

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Posted by: Arctic.7691

Arctic.7691

Same problem here!

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Posted by: Farming Flats.5370

Farming Flats.5370

i’m trying to log in the Achievement Leaderboard but i’m directed to my account management if you exit to go to the achievement Leaderboard page you have to log in again … going in circle over and over .. stuck in a loop

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Posted by: massmagic.3640

massmagic.3640

same problem here…

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Posted by: righteousdude.3974

righteousdude.3974

And the Leaderboard is a good tool for a guild to see which servers all of their members are on, so I hope this issue can be corrected.

Magnus Sigmundsson, co-captain, Black Lion Expeditions
righteousdude.3974
http://ble.guildwork.com/

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Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

Next

Yep, this is a known issue. We’re working on it but I don’t have an ETA.

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Posted by: SlackerATC.5934

SlackerATC.5934

When I try to access the leaderboards to see my rank I get stuck in a silly loop that I cant seem to figure out.

The Process:
(not logged in)
Community -> Leaderboards -> Log-in
(takes me to the new log in page, enter information, click Submit)
Takes me to “My Account” page
Click top-left GUILDWARS2.COM (back to home page)
Community -> Leaderboards (but still not logged in)
Clicking “Log-in” take me directly back to My Account

Any tips?

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Posted by: SlackerATC.5934

SlackerATC.5934

Right on, thanks.

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Posted by: SkyShroud.2865

SkyShroud.2865

The leaderboards doesn’t seem to work with the new logon site. Once logon, it is redirected to “Account” page.

Founder & Leader of Equinox Solstice [TIME], a Singapore-Based International Guild
Henge of Denravi Server
www.gw2time.com

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Posted by: IndigoMan.4632

IndigoMan.4632

when i go to https://leaderboards.guildwars2.com/en/na/pvp it asks me to log in to see my stats and my friends list stats .. But when i try to log in, it automatically sends me to https://account.arena.net/overview .. after logging in there, i go back to leaderboards page and i’m still not logged in.

I cant see my own stats and my friends stats for leaderboards

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Posted by: Kimdracula.3450

Kimdracula.3450

I am having this same issue since the new ArenaNet Account pages have been introduced.

Kimdracula – Oceanic – SoS
Chokehold [DAD]