I was letting it slide for some time, every now and then in a fractal it takes around a minute or two to finally get the 5 relics from the instance. People get angry that it takes a long time for me to ready up sometimes at the end, but I explain what’s happening and they’re usually fine. The tipping point was when I tried, for 5 minutes, to get 15 badges of honour from the Obsidian Sanctum. Some kitten comes along and kills me, despite me saying hi and trying to be peaceful about it. He flat out destroys me, because I’m not geared, and I don’t know how to PvP yet. I just lost my daily chest reward because of this stupid bug. I’m not doing that jumping puzzle again, because of your “kitten”. I’m waiting there for an ally to come by, so I can ask for a res. 3 enemies pass. “Unless you resume active play you will be kicked in 50 seconds.”. Well “kitten” you too. Go to a waypoint and re-do it, or get kicked. Either way, no, you’re not allowed your reward.
Here’s what happens:
You walk up to the big reward chest.
You press “f” key to search.
You press “f” key to take all.
All but the relic/badge of honour are put into the backpack/wallet.
Now, as much as you smash “f” key, it won’t move from “unclaimed loot”.
If you click it to obtain it, it’ll dissapear from the “unclaimed loot” but will in-fact NOT go into your wallet. It won’t tell you on the right.
You can then re-search the chest for your clearly “unobtained loot”.
If the planets align, after a minute or two, when you press “f”, those relics will actually be obtained, it’ll inform you on the right.
But these badges of honour wouldn’t budge.
So not only has the game been screwing me out of rewards for some time, it’s gotten to the point where I’m making a forum post, because this SHOULDN’T happen. Imagine going on a mining run and saying “hold up guys, this orichalium won’t go into my backpack”. On every, single, node.
What’s the issue, what’s the fix.
Addendum: This was apparently “moved” from the “Game Bug” section because it wasn’t in the right place, despite it being a GAME BUG. I’d say where it is is pretty accurate. I’m re-posting it here.