Chest Reward - Unable To Obtain

Chest Reward - Unable To Obtain

in Bugs: Game, Forum, Website

Posted by: Zelter.5489

Zelter.5489

I was letting it slide for some time, every now and then in a fractal it takes around a minute or two to finally get the 5 relics from the instance. People get angry that it takes a long time for me to ready up sometimes at the end, but I explain what’s happening and they’re usually fine. The tipping point was when I tried, for 5 minutes, to get 15 badges of honour from the Obsidian Sanctum. Some kitten comes along and kills me, despite me saying hi and trying to be peaceful about it. He flat out destroys me, because I’m not geared, and I don’t know how to PvP yet. I just lost my daily chest reward because of this stupid bug. I’m not doing that jumping puzzle again, because of your “kitten”. I’m waiting there for an ally to come by, so I can ask for a res. 3 enemies pass. “Unless you resume active play you will be kicked in 50 seconds.”. Well “kitten” you too. Go to a waypoint and re-do it, or get kicked. Either way, no, you’re not allowed your reward.

Here’s what happens:
You walk up to the big reward chest.
You press “f” key to search.
You press “f” key to take all.
All but the relic/badge of honour are put into the backpack/wallet.
Now, as much as you smash “f” key, it won’t move from “unclaimed loot”.
If you click it to obtain it, it’ll dissapear from the “unclaimed loot” but will in-fact NOT go into your wallet. It won’t tell you on the right.
You can then re-search the chest for your clearly “unobtained loot”.
If the planets align, after a minute or two, when you press “f”, those relics will actually be obtained, it’ll inform you on the right.
But these badges of honour wouldn’t budge.

So not only has the game been screwing me out of rewards for some time, it’s gotten to the point where I’m making a forum post, because this SHOULDN’T happen. Imagine going on a mining run and saying “hold up guys, this orichalium won’t go into my backpack”. On every, single, node.

What’s the issue, what’s the fix.

Addendum: This was apparently “moved” from the “Game Bug” section because it wasn’t in the right place, despite it being a GAME BUG. I’d say where it is is pretty accurate. I’m re-posting it here.

Chest Reward - Unable To Obtain

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Posted by: Gobhoblin.7582

Gobhoblin.7582

Yeah, this is happening to me too.

Had to do Obsidian Sanctum a few times before it actually deigned to put the marks in my wallet.

Same happens with fractals, but it usually lets me have the relics before the rest of the team get too tetchy.

What gives?

Velcro – what a rip off…

Chest Reward - Unable To Obtain

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Posted by: Saulius.8430

Saulius.8430

“Unless you resume active play you will be kicked in 50 seconds.”

you can unequip/equip stuff while dead, reseting inactivity timer

You press “f” key to search.
You press “f” key to take all.

workaround: enable autoloot in game options. then “search” part will be skipped (you get loot window only if you don’t have enough space in your bags)
while you are at it, enable aoe loot too

why would anyone want to leave it on default? when you can press f once and pick everything

kill all ze thingz

Chest Reward - Unable To Obtain

in Bugs: Game, Forum, Website

Posted by: Gobhoblin.7582

Gobhoblin.7582

Thanks mate – that sorted it, at least for the Mistwrought Chest, so I assume the fractals ones will behave themselves as well.

No idea why that wasn’t set to auto – must have reset to default at some point.

Thanks again!

Velcro – what a rip off…