Client Newsfeed Not Loading [Merged]

Client Newsfeed Not Loading [Merged]

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Posted by: Pachimari.2510

Pachimari.2510

So you know the newsfeed that loads when you login to the GW2 client? Mine is not loading.

I thought it was just taking longer than usual to load (since I did change my ISP recently), but I left my computer on and client open last night to install the HoT patch and upon checking my client this morning, the newsfeed still has not loaded.

I’ve included a picture for reference.

Any help would be appreciated )= thank you!

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Posted by: ham.8209

ham.8209

So you know the newsfeed that loads when you login to the GW2 client? Mine is not loading.

I thought it was just taking longer than usual to load (since I did change my ISP recently), but I left my computer on and client open last night to install the HoT patch and upon checking my client this morning, the newsfeed still has not loaded.

I’ve included a picture for reference.

Any help would be appreciated )= thank you!

iam having the same problem for the last half hour myself including no news feed . are you able to log into the game ? are you getting any error codes ??? hope they get our problem fixed soon .

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Posted by: madmax.8367

madmax.8367

Same problem here and when i log ingame i have crazy high pings!

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Posted by: Lyp Sao.1375

Lyp Sao.1375

Same here.
Currently this seems to be a minor problem

Don’t fight the other ants
Fight the queens

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Posted by: ZypherIIDX.2154

ZypherIIDX.2154

Im also having this issue. im able to get to the character select screen but it freezes up during the loading screen. strange

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Posted by: LeonKennedy.5180

LeonKennedy.5180

Yeah ever since this started ive also been having problems with skill laggs and loot laggs.. so i guess laggs in general lol

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Posted by: ImdA.4701

ImdA.4701

Same problem, newsfeed doesnt appear and have a constant high ping in game.

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Posted by: Purecura.1795

Purecura.1795

Im having the same issue

Lv.80 Chronomancer (Mesmerist Palamecia)
Lv.80 Scrapper (Alchemist Persenia)
Lv.80 Druid (Mender Zalintyre)

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Posted by: DrMORO.4627

DrMORO.4627

After the recent update, which seems to include Mac-related things, I cannot see any of the news listed after you login, before clicking ‘Play’. The never-ending counterclockwise gray loading ring just continues, but nothing loads. I can play the game just fine. Yet, still would like to see what’s new as I start to play. Attached is the screen shot.
Not really major, but still needs to be fixed.
Thanks.

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Posted by: Jackospades.4802

Jackospades.4802

Add me to the list. The high ping is making gliding a game of russian roulette. Will the glider save me or will I go splat?

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Posted by: DrMORO.4627

DrMORO.4627

Update:
Tried two (2) Mac, one Mac mini with El Capitan, one MacBook Pro with Yosemite.
BOTH, have the same issue, not loading the news after the login, before the clicking the ‘Play’.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I have that, as well, and I use a PC.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I have the same problem, but no lag or high pings. Well, not that I noticed, anyway; I rarely check my ping.

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Posted by: Sonja Teh Trapper.7012

Sonja Teh Trapper.7012

seems like a lot of people have this issue besides myself. anybody know from what they did in the patch issue or release of raids what is happening?

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Posted by: Pachimari.2510

Pachimari.2510

iam having the same problem for the last half hour myself including no news feed . are you able to log into the game ? are you getting any error codes ??? hope they get our problem fixed soon .

I can login just fine, and I haven’t encountered any error codes yet )=

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Posted by: StinVec.3621

StinVec.3621

I’ve had this issue since the last update as well. I can log in just fine, but the newsfeed only has the spinning wheel. After loading a character I also encoutner the higher ping and extreme delays in actions and 30+second load times to even view an item on the TP.

I’m going to try using the command line arguments to completely bypass the loading of the launcher/login to see if it can be a temporary workaround for the issue until it eventually gets fixed:

  • -email emailaddress -password mypassword -nopatchui

My guess is that the newsfeed is constantly trying to connect and load in the background even after loading into the game and it is dominating the bandwidth and/or causing a client>server communication issue.

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
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(edited by StinVec.3621)

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Posted by: trueanimus.4085

trueanimus.4085

Both I and my wife logged on earlier and the login button pops up as does the PLAY button.. and i can log in and play.. but where the text should be (the news secion) on the launcher, all we get is a spinning circle.

Anyone else getting this?

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Posted by: darksome.1697

darksome.1697

Yes, I am seeing the same thing since afternoon yesterday. Launcher content won’t load. Could be a network issue somewhere I suppose. Game works fine, but the launcher news content just won’t load.

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Posted by: trueanimus.4085

trueanimus.4085

bumping this again.. still doing it this morning when i logged on.

Game works fine.. launcher text in the window still isnt loading

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Posted by: DrMORO.4627

DrMORO.4627

Update:
Removed [Mac] from Topic title, as it seems to affect PCs as well.

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Posted by: baelydon.9604

baelydon.9604

Same issue here for both myself and my roommate, both started having this issue with the same update as everyone else. The launcher’s news isn’t loading but the game will still load… although I do admit the game is taking a lot longer to load now (white screen lasts about 15-25 seconds after clicking “play”, prior it was near instant from white screen to character screen).

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Posted by: tribal vixen.2109

tribal vixen.2109

Yeah I am having the same issue. Also getting really high ping spikes. I noticed it after the last patch.

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Posted by: Pachimari.2510

Pachimari.2510

UPDATE:

I’ve suddenly started getting randomly high pings too, as well as a dramatically increased load time. Where it used to take a couple of seconds to load into an unpopulated map like Snowden Drifts, now it takes like half a minute. Anet pls respond

UPDATE 2:
My newsfeed just loaded! Hooray! I don’t know why but everything is fine and dandy now =D

(edited by Pachimari.2510)

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Posted by: acapela.8215

acapela.8215

The first “splash” screen you reach after logging in, the screen with the “Play” button on it (that displays recent game/site forum posts/etc) just sits and spins forever. Does not load/display any content. This started happening earlier this week. Sorry, I don’t remember which patch (there have been many).

Screen shot is attached. This state persists “forever” (or for as long as I have let it persist, 20+ minutes).

I am running the 64-bit client on a current/patched Windows 10 Pro x64. I have run a repair pass on my game (using the 64-bit client). This does not prevent me from logging in and playing the game.

Assuming this is not on the server end of things, I am guessing there is some little glitch in the GW2 network configuration.

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Posted by: Schnook.5419

Schnook.5419

This happens to my friend as well, but it loads fine for me.

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Posted by: X T D.6458

X T D.6458

Been going on for several days since the patch, the login newsfeed does not showup and just shows loading icon without end.

I say what needs to be said, get used to it.
Honesty is not insulting, stupidity is.
>Class Balance is a Joke<

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Posted by: quacthulhu.2546

quacthulhu.2546

Same. Thought it was just me for a while there.

Character Slot avoided Riot.
- – - — -- — – - -

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Posted by: quacthulhu.2546

quacthulhu.2546

Character Slot avoided Riot.
- – - — -- — – - -

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Posted by: Heisenberg.1482

Heisenberg.1482

Same here. Started a few days ago. 64-bit client on Windows 10.

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Posted by: X T D.6458

X T D.6458

oh yea forgot to mention, also using 64bit client as well

I say what needs to be said, get used to it.
Honesty is not insulting, stupidity is.
>Class Balance is a Joke<

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Seems to be fixed now; at least, it is for me.

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Posted by: X T D.6458

X T D.6458

Seems to be fixed now; at least, it is for me.

still not working, did you do anything differently, are you using 64bit client?

I say what needs to be said, get used to it.
Honesty is not insulting, stupidity is.
>Class Balance is a Joke<

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Posted by: acapela.8215

acapela.8215

There was a period of time during which this worked, after I switched to the 64-bit client.

So, something else has changed, beyond simply using the 64-bit client.

Update: this happens for me with the 32-bit client as well. Definitely not specific to the 64-bit client.

(edited by acapela.8215)

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

No, and no.

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Posted by: Danikat.8537

Danikat.8537

I’m really not sure what the problem here is. Yesterday evening (approx. 13 hours ago) the game was working as normal. Today the launcher won’t connect.

I can log in but with auto-play off the news section doesn’t ever load. With auto-play on or if I click Play the game opens and then about a second later minimises. I can’t get it to actually open.

I tried selecting the icon on the task bar and pressing enter, just to see what would happen (I thought maybe it was somehow running minimised), but that crashed the game and gave me the option to send a report to Anet.

I’ve tried running it both from the shortcut on my desktop and from the .exe directly and selecting ‘run as administrator’ and I get the same results either way.

I can’t think what else to try (and I assume the problem is on my end since I haven’t seen other people reporting the same problem).

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

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Posted by: Danikat.8537

Danikat.8537

I also tried using -repair and it didn’t do anything.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

No idea if this will help, but I remember long ago some players having some issues similar to yours (nothing to do with the News Feed, but…).

The ‘fix’ was to add the ‘-windowed’ command line argument. (I think that’s the right argument spelling; if not, you can find the correct spelling in the Wiki.) Can’t really hurt to try.

Good luck.

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Posted by: Danikat.8537

Danikat.8537

I tried that and it didn’t do anything. Maybe because I normally play in windowed mode anyway.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Sorry. I guess you will have to contact the Tech CS Team.

Again, good luck.

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Posted by: Mina.2409

Mina.2409

I was having this same problem for days. This morning I had a BSOD/Video
Scheduler Internal Error so I updated my graphics drivers, the Intel one specifically had an update and now it is loading correctly. I can’t say for sure that is the reason, but that is my experience. Hope this helps.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I had another thought, it may do no good, but…

You could try the -prefreset command line argument. It may take you out of windowed mode, if that is causing an issue.

Again, it can’t hurt, except for resetting your preferences (options). If you don’t want to have to set your options again, of course don’t use this command.

Best of luck.

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Posted by: dawnforged.2173

dawnforged.2173

I’m having the same problem. The launcher opens, lets me log in flawlessly; but will not load the news feed. It seems to continually load, bogs down my middle-of-nowhere crappy internet (1.5mbps) but never does anything. And the game suddenly lags on my gaming computer.

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Posted by: Danikat.8537

Danikat.8537

Thanks for all the help everyone!

I think -prefreset did it. I’m not sure why but after using that I was able to login again, and I was still able to after switching back to windowed mode.

I’m not sure if it’s relevant but before trying that I also re-downloaded the game, to see if that would help. Unfortunately I didn’t try logging in before using -prefreset so I’m not sure which of the two did it, but since -repair didn’t I think it’s more likely to be the command.

Danielle Aurorel, Dear Dragon We Got Your Cookies [Nom], Desolation (EU).

“Life’s a journey, not a destination.”

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Yay! Glad it worked out for you. =)

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Posted by: Heishi.8530

Heishi.8530

There was a period of time during which this worked, after I switched to the 64-bit client.

So, something else has changed, beyond simply using the 64-bit client.

Update: this happens for me with the 32-bit client as well. Definitely not specific to the 64-bit client.

I’m getting the same thing, have been for I think a day or two.

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Posted by: Naps Elif.7438

Naps Elif.7438

I’ve been seeing the same as the above. Been using the 64-bit client, then a few days ago the news feed stopped showing, ignored it for a bit but now wondering whats going on.

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Posted by: ruzicka.4783

ruzicka.4783

Same for me as well. Using 64-bit client

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Posted by: Sinbold.8723

Sinbold.8723

For me, loads on the 32, not the 64.

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Posted by: Donari.5237

Donari.5237

As per the title. I just get a spinning circle in the news area. Since the Play button still works and I can hop to the main website page to find new articles it’s not a huge issue but I imagine y’all would like the first step into the game to look like it works Newer folks might not realize they can enter the game without waiting for the news to load.

I’m using the 64 bit client if that is in any way relevant to the issue.

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Posted by: Aerowix.2370

Aerowix.2370

I get exactly same issue as mentioned above. The news are not critical but I would like to stay up-to-date and them being on launcher is a big quality of life thing.