Guild Wars 2

Hi,

i’ve been hacked and havn’t bene able to be online when the story launched. I have the option to ‘buy’ the story for 0 gems. However i’m getting an error over and over again. I’ve tried different things like disabling my firewalls, removing temp files, relogging, clearing everything on tp lists…

Any ideas what i could try next to be able and play the new story?

Thanks in advance!!

I read somewhere, it means your internal queue is full. You’ll need to empty it to be able to activate the story. Some of it is having too many items on the trading post, so if you have anything to pick up, do that and it should help. Also, check your mail and see if you have a lot sitting and waiting and delete those as well. That should help. If I can find the link to the post, I’ll post it here, but what I suggested is what was listed on the post that I remember.

As i stated in my first post, i did already try that thanks for trying tho ^^

You don’t have to buy the current LS. You just need to log in, and follow the events to Dry Top.

Did you delete your mail as well? I’ve discovered some people keep everything, including the messages Anet has sent, and it can clog it as well.

I did remove some mails so i’m sure there’s space in my inbox.

Arggh. I hate when they move threads whilst typing a response.

There has been a longtime ‘bug’ with mail. You might try removing all of it.

I’ve seen some others that had issues with unlocking the Episode after an Account Restoration.

If you continue to have issues, your only recourse would be to contact CS. Top of Page – Services/Support – Submit a Request.

Good luck.

Inculpatus cedo.9234:

Arggh. I hate when they move threads whilst typing a response.

There has been a longtime ‘bug’ with mail. You might try removing all of it.

I’ve seen some others that had issues with unlocking the Episode after an Account Restoration.

If you continue to have issues, your only recourse would be to contact CS. Top of Page – Services/Support – Submit a Request.

Good luck.

I cleared my entire inbox, changed maps but still nothing happened. Didn’t get a mail, nor was i able to start the living story

Then, CS it is! Good luck.

I’m having the same issue, please reply here if you get it resolved!

I have same problems…. I wrote lot of mail to Anet, but nobody help to me

GoldDust.8937:

I have same problems…. I wrote lot of mail to Anet, but nobody help to me

Did you submit a request using the webform here: https://help.guildwars2.com/anonymous_requests/new ?

You should always receive an automated response almost immediately. If you have used the above form, and receive no responses, you can read this thread for helpful advice: https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3938439

Good luck.