Gem Store Broken

Gem Store Broken

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Posted by: Trubblegum.8524

Trubblegum.8524

Hey,

As of the April 15th update, many things aren’t great. Lots of people are angry, but besides all of that which I personally don’t mind, there’s the fact that the Gem Store seems to be broken.

It’s a problem encountered by myself and numerous other people, so it must have grounds SOMEWHERE outside of issues on my end. When we try to click the “Buy Gems” button, nothing happens.

It’s almost like you don’t want our money.

- TG

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Posted by: Kezra elk Reran.2095

Kezra elk Reran.2095

Seconded. You don’t seem to want our money :P

I want to change server, as does a friend, now that we’re getting back into the game and we can’t.

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Posted by: Lyndis.4653

Lyndis.4653

Same issue here on Europe servers (don’t know if that makes a difference).

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Posted by: Vascurie.2479

Vascurie.2479

Reedeming a code doesn’t work as well. Please fix this soon I can’t wait : )

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Posted by: Trubblegum.8524

Trubblegum.8524

Same issue here on Europe servers (don’t know if that makes a difference).

I’m on Piken Square. EU too.

Not that it matters with this Megaserver mess. xD

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Posted by: Kezra elk Reran.2095

Kezra elk Reran.2095

I’m in underworld EU aswell.

EU united xD

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Posted by: WarWeeny.2453

WarWeeny.2453

Same, can’t redeem code, the button doesn’t respond

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Posted by: Mad Pig.2890

Mad Pig.2890

“Here Anet, take my money”
“No, those skins are for show only”

But yeah, cant access it either.

You think your life is hard? You don’t even main a Ranger.
~Desolation~

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Posted by: Luranni.9470

Luranni.9470

I tried throwing my credit card at the screen just in case.

Alas, I still cannot give Anet my money.

Luranni
Perish [FLEE]
Gandara

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Posted by: Trubblegum.8524

Trubblegum.8524

I tried throwing my credit card at the screen just in case.

Alas, I still cannot give Anet my money.

I tried sticking mine in the disk drive and tapping in my PIN code.

It didn’t like that.

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Posted by: Frenemy.7384

Frenemy.7384

I cannot access anything when I press “O”, Gem store included.

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Posted by: Trubblegum.8524

Trubblegum.8524

Seriously, do you think they’re actually working on it? It’s been broken for nearly two days.

I WANT TO SPEND MY MONEY kitten. LET ME WASTE MY EARNINGS ON YOUR BEAUTIFUL GAME.

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Posted by: nehezbegar.1065

nehezbegar.1065

Ye i have the same problem, bought gem prepaid and i can’t redeem it, cuz after clicking the button nothing happens

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Posted by: khryllz.7021

khryllz.7021

I havent seen any response from Anet about this problem, more people seem to have aswell.
In the Black lion trading market, i press the “buy Gems” button and nothing happens, aswell with the redeem code one
Just want to know if you are aware, already on it ?
Thanks in advance.

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Posted by: Remix.7461

Remix.7461

Hello,

I bought some gems (gem card) to buy the character slot expansion. But the redeem button in does not work.
Can you fix this? I hope you can, the sale last only 20 hours.

Greetings,
Remix

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Posted by: Hotfrost.5801

Hotfrost.5801

I have the same problem except for the ‘Buy Gems’ button right next to it! I want to give money to you ArenaNet but now I can’t!

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Posted by: Grobo.7481

Grobo.7481

Need… to… spend… real… money….

Please Anet!

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Posted by: ExCoRp.5319

ExCoRp.5319

+1 not work button
I was afraid that sanctions against Russia and came here.

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Posted by: Trubblegum.8524

Trubblegum.8524

Working for me now!

#ThankYouBasedANet!

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Posted by: nehezbegar.1065

nehezbegar.1065

I confirm, it works now

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Posted by: Frenemy.7384

Frenemy.7384

This is STILL BROKEN for me.

I cleared cache, downloaded the .dat again, rebooted, and relogged into the game client.

What is the magic sauce Anet?

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Posted by: Hotfrost.5801

Hotfrost.5801

Works for me too again.

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Posted by: KapteinKrisa.8053

KapteinKrisa.8053

I´ve always had problems with the BLTC as long as i´ve played on Mac. Sometimes the trading post (or gem store) is the only tab that works. Or none of them works at all.
Another time it can work perfectly without any problems. When the problem occurs the golden circel are loading infinite.
I can play for many hours and need the BLTC for some reason. Maybe while crafting. In middle of the game session the trading post works, and a minute later it wont work at all. It´s quite annoying.

When I have problems with the BLTC i try to relog, or restart the game. But it doesen´t seem to work. I also though the BLTC could be slow while being in overflow.
I´ve talked to my guildmates and friends while playing Gw2, and they don´t have the same problem as me. It seems to be a problem for Mac-users.

BLTC was working okay (from time to time) before the 15. april patch. I tried to claim the transmution charges by entering the gem store (yesterday and today) but it wont work. Loading screen in every tab going infinite.

It makes me a little bit mad, when it´s free content, and we´re not able to get it because of the bugs related to BLTC. If Arena Net could do something with this problem, the gameplay would be more enjoyable.
The problem with BLTC makes it unfair for Mac-users, or users with BLTC problems.

(edited by KapteinKrisa.8053)

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Posted by: Frenemy.7384

Frenemy.7384

This is still an issue for me.

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Posted by: Nubcaker.7314

Nubcaker.7314

I have the same issue and have also tried all of the above advised stuff…