Gem Store and Currency exchange wont load

Gem Store and Currency exchange wont load

in Bugs: Game, Forum, Website

Posted by: Csele.1647

Csele.1647

None of those are loading for me , i tried reopening the game.. swaping characters but i cant get to fix it yet , is anyone else having this problem?

I tried restarting my PC.. reseting my modem… using another gw2 account.. but so far my gemstore and exchange window wont load at all

(edited by Csele.1647)

Gem Store and Currency exchange wont load

in Bugs: Game, Forum, Website

Posted by: Eggman.1405

Eggman.1405

I’ve had this problem which seems to be linked to how often you log in to the GW2 launch application. So for example if I log in one day and leave the game sitting at the character selection screen overnight, the BLTP won’t load unless I close the application completely and restart it.

From your troubleshooting steps it sounds like this shouldn’t be the problem, but I wanted to mention it for others who are reading this thread with similar issues.

Gem Store and Currency exchange wont load

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you tried clearing your cache? Here is a link to some instructions for clearing the cache and other workarounds: https://forum-en.gw2archive.eu/forum/support/bugs/Cant-Access-Gem-Store-or-Black-Lion-Trading/first#post3787009