Guild Hall completely inaccessible?
Yeah, our guild got the same thing about an hour to an hour and a half ago. We can’t enter the guild hall, the initiative office, access our guild bank or change our message of the day. From all the guilds that we have access to it appears to be very specific ones that will not let people into the guild hall.
It might have something to do with tomorrow’s patch. I am guessing that you have a specific decoration that is getting changed and it’s causing some sort of conflict.
Ideally, also use the in-game /bug reporting tool, which gives the QA team additional troubleshooting details. This shouldn’t happen at all and I’m hoping your reports will help them prevent it in the future.
It might have something to do with tomorrow’s patch. I am guessing that you have a specific decoration that is getting changed and it’s causing some sort of conflict.
Ideally, also use the in-game /bug reporting tool, which gives the QA team additional troubleshooting details. This shouldn’t happen at all and I’m hoping your reports will help them prevent it in the future.
Regardless of the cause of it, it was really unnerving to see! I didn’t realize how often I go to the GH til I couldn’t anymore!
I’ve sent in a report — but if it’s likely to be fixed with tomorrow’s patch, which, I am reasonably optomistic it WILL be, that will probably be moot. Here’s hoping!
Thank you for making us aware of this. I was in the game about the time this was posted and had no difficulty accessing the Guild Hall in multiple guilds. I’m not sure what’s going on, but rest assured this is being discussed internally! I’ll post as we get more info.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
And… more information:
This issue will be resolved with today’s build. So when the ghoulies and ghosties appear, this probably will…disappear! Thanks for your patience, and we’re sorry for any inconvenience this caused.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet