HoT maps reset on me

HoT maps reset on me

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Posted by: Breezer.9273

Breezer.9273

I was in my guild hall, I clicked leave guild hall to go run a story with my guild and as soon as I loaded back into Divinity Reach I had a pop up stating that the first HoT story is now available.

I am currently on story #10 (this still shows where I am story wise). However, the BIG ISSUE is that everything in the HoT maps is reset on my main character which I use in HoT. I had roughly 70% map completion on all 4 maps now all show 0%. I had to use a teleport to party member item to bypass running through silverwastes or exiting from our guild hall.

The same thing happened to another member of our guild but not the other 2 who were online at the same time. Both of us who were affected by this were in the guild hall then we left when it all started.

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Posted by: Klaugh.7415

Klaugh.7415

JUST HAPPENED TO ME, TOO.

I was redoing the “Torn From The Sky” mission for achievements. I exited a mission, and when trying to re-enter, I was kicked to Lion’s Arch.

All my waypoints, PoIs, and vistas in the new maps were reset. Mastery points and Hero Challenges remain completed (I just can’t see them, as the maps are fogged out).

Wasn’t anywhere near the Guild Hall when it happened.

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Posted by: sion.2603

sion.2603

Me too. Lost ALL my map exploration in HoT maps after I logged into a faulty Mount Maelstrom map.

Hope this gets fixed soon

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Posted by: The Hermit.3542

The Hermit.3542

Happened to me too. Ported to Sparkfly Fen and the game went into pre-HoT mode. Changing maps fixed using the elite spec and masteries but not HoT map exploration which is now reset except for hero points.

Baron Von Fur
Charr Engineer
Sanctum of Rall

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Posted by: Misguided.5139

Misguided.5139

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Posted by: Vlad Morbius.1759

Vlad Morbius.1759

Me too, everything is gone and it happened right after going to the guild hall. Man i am some upset right now!

Vini, Vidi, Vici, Viridis…I came, I saw, I conquered…I got a green??

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Posted by: Mala.3861

Mala.3861

Same here. HELP!

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Posted by: Zeno.1865

Zeno.1865

Same happened to me after I loaded into guild hall

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Posted by: brunobyof.3541

brunobyof.3541

it happened to me and my guildmates while we were on fractals. Then, all stuff went back to normal after patch except map exploration. The maps are blur as if we didn’t even touched it, but if you go by silverwastes and acces the 1st Wp of verdant brink, you’ll see that your hero points are counting as collected as well as the masteries and strongboxes, achievements, story progress etc…all except map exploration( POI’s, Vistas and Waypoints).
I was with 100% exploration on verdant brink and auric basin, 100% of tangled depths (except the mastery with the champion in the poison), and almost 100% in Dragon’s stand….i am REALLY upset about it because it took me and my friends all these days to actually get all the POIs, vistas etc…and now its all gone…besides we can’t even do the events on the other maps without the waypoints we had….
Other than that, i have had reported an early bug in which my character , who already had 100% central tirya exploration) wasn’t getting the cache for map completion on any of the expansion maps.

i hope all this get fixed ASAP.

(edited by brunobyof.3541)

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Posted by: Dahlia.5638

Dahlia.5638

This happened to me as well. Logged into Sparkfly Fen for teq, and lost all poi/wp on the new HoT maps. I really hope this is something that can be fixed.

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Posted by: Klaugh.7415

Klaugh.7415

If it helps at all, I was running the 64-bit client.

My PvP track (I was going for Jungle Wolf) was swapped to CoF’s without my doing so.

My Elite Specialization was also taken off my traitlines, and I had to re-equip it.

Trying to check to see what else I’m missing.

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Posted by: brunobyof.3541

brunobyof.3541

I’ve seen people complain this as well, about the impossibility to use the specialization. Actually all content from expansion was lost, including achievements, story, but then, after patch, all this went back to normal, except the exploration.
I was using 32-bit and my friends 64-bit, so this is not exclusive for any of them.

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Posted by: Zeno.1865

Zeno.1865

It’s worth noting that when this happened to me, I was on the 64 bit client, the two others in my guild it happened to were on 32 bit clients, so it doesn’t appear to be client specific.

All three of us happened in the guild vault, though my story did not get reset, only the map POIs.

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Posted by: Klaugh.7415

Klaugh.7415

Actually all content from expansion was lost, including achievements

I was working ON Achievement stuff when it happened — I finished the mission I was on and got the last achievement I needed for the Act, and got the rewards for them. I don’t think Achievement or story progress was wiped for me.

Good to know that it’s not client-specific, though. Still a strange (and frustrating!) one, to be sure.

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Posted by: Daralii.8940

Daralii.8940

Actually all content from expansion was lost, including achievements

I was working ON Achievement stuff when it happened — I finished the mission I was on and got the last achievement I needed for the Act, and got the rewards for them. I don’t think Achievement or story progress was wiped for me.

Good to know that it’s not client-specific, though. Still a strange (and frustrating!) one, to be sure.

It happened to me in an SPvP game. HoT achievements(including completed ones) were displaying as locked, ongoing ones that required doing HoT content were taken off the track list. As far as I can tell the entire account was de-flagged, and that status was reflected the next time you loaded into a map.

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Posted by: Garrith.7468

Garrith.7468

I lost all of my map progress in the Maguuma Wastes as well after the Tequatl map glitch. In game bug report submitted

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Posted by: Sckhar Shantallas.6194

Sckhar Shantallas.6194

Same here. I lost all of my 100% completition in all 4 new maps. Cant go there.

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Posted by: Vlad Morbius.1759

Vlad Morbius.1759

Dozens in our guild with the same issue, not good at all.

Vini, Vidi, Vici, Viridis…I came, I saw, I conquered…I got a green??

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Posted by: panzer.6034

panzer.6034

I was in a Teq map that had the masteries and elites disabled. I logged back in and my HOT map exploration was totally reset.

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Posted by: Miru.9573

Miru.9573

I was in a Teq map that had the masteries and elites disabled. I logged back in and my HOT map exploration was totally reset.

The issue occured with me when I logged into Sparkfly Fen about 20 minutes before reset.

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Posted by: Fearless Wretch.6839

Fearless Wretch.6839

I lost all progress in Dragon Stand. Area is all fog of war now.

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Posted by: Voonith.2561

Voonith.2561

Was in LA between Fractal runs, LFG’d for a group. Upon entering the instance, the two Chronomancers and myself (Daredevil) had our traits reset and our Elite Specializations locked (yet still completed). The specialization panel said they would unlock when HoT went live. We all relogged and our Elite Specializations unlocked and story reset to HoT chapter 1.

We finished our FotM run and then I had to log out. Haven’t checked yet if I had any of this affect Map Completion, but this was on a character who had the consistent map no-reward bug for those with 100% Central Tyria Map Completion.

Will check maps asap

All’s fair in love and Wuv.
[ART] Gate of Madness

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Posted by: Zetsuei.8942

Zetsuei.8942

Was doing teq and once done downloaded the new patch and then my necro no longer had HoT progress.

Another bug that I think goes along with this is some sort of lag/dc bug. I will zone into a map and I will have no lag issues but if I take damage/zone/join a different instance of that map within 1-2 minutes of being there my connection to that server will be dead and the only fix is to re-log. This happened when I was at teq and its happened around 10-15 times thus far and its extremely annoying because I literally can’t do anything.

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Posted by: Stephane Lo Presti

Stephane Lo Presti

Content Marketing Manager, French

Next

Hi everyone,

We just pushed an update to fix the bug that affected map completion and are working on a fix for the players that have been affected. We don’t have an ETA for this fix. Thanks for your patience!

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Posted by: perry.9645

perry.9645

just finished VB on my thief didnt get reward

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Posted by: CarSh.8256

CarSh.8256

Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.

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Posted by: Sckhar Shantallas.6194

Sckhar Shantallas.6194

I lost all of my 100% completition in 4 new maps. Cant go there.
Even with the new patch the problem persists.

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Posted by: Tigerlily.3765

Tigerlily.3765

After the patch, I still did not receive the map completion reward on VB.

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Posted by: Lizcuit.5439

Lizcuit.5439

100%‘d Verdant Brink on my warrior (Kiraga Bloodreaver) and wasn’t rewarded for it. Not sure if this has anything to do with this bug, though.

listography.com/Lizcuit

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Posted by: redux.1502

redux.1502

Patched, no resolution to my map completion. If it makes a difference in the issue: While we were waiting for a fix, I went to Auric Basin via my guild hall to see if that would fix the issue (which it did not). My current map comp in Maguuma shows Tarir only (the area I map completed while waiting for a fix).

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Posted by: Outlaw.3421

Outlaw.3421

I just completed Auric Basin (only had 1 vista missing) after the patch and no map completion reward. This was on a World Complete character. No retroactive rewards either for already completed Verdant Brink, Dry Top, Silverwastes, or Southsun.

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Posted by: CarSh.8256

CarSh.8256

Same here. I tried to start over again in VB but I felt that it’s ridiculous since the time and effort that I invested of getting all of those waypoints, poi etc.. were wasted. =(

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Posted by: LaidGenie.3259

LaidGenie.3259

I too am suffering from this problem with my ranger, hopefully a fix will sort it all out

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Posted by: brunobyof.3541

brunobyof.3541

After the map completion bug fix patch, i’ve just relogged and all the Waypoints are gone, AGAIN!

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Posted by: Llethander.3972

Llethander.3972

My guild claimed the Lost Precipice and, after patching, we appear to have to do it again because it didn’t save.

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Posted by: tijo.9805

tijo.9805

Just patched, had been waiting on one hero point to complete verdant brink while waiting for the fix. Didn’t get the map completion reward, guess I’ll wait for the retroactive fix then.

Also on a map completed character.

(edited by tijo.9805)

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Posted by: Elrey.5472

Elrey.5472

Anet, consider to rollback 24 hours, it’s the best choice before it get’s too complicated. (And you probably got security copies of our characters data anyway)

ES Wiki Sysop. Vanquiser of the Marionette, Lover of the Aetherpath.
Aens / Ellantriel / Nao To Mori / Saelyth. Commander
Guias de Raids en español / Spanish raiding guides

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Posted by: Phloww.1048

Phloww.1048

Hi everyone,

We just pushed an update to fix the bug that affected map completion and are working on a fix for the players that have been affected. We don’t have an ETA for this fix. Thanks for your patience!

Thank you for the bug fix! Hopefully those of us affected, including myself, will get the map completion rewards sent to us. I assume by mail?

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Posted by: Susan Thayer

Previous

Susan Thayer

Lead Server Programmer

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Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.

I recommend that people with affected characters play other characters that are not fog-afflicted until we resolve these symptoms. If you wish to continue playing refogged characters it is very unlikely to cause any problems. We will fix your account during time that you are logged-out or after a hotfix.

Testing and deploying our change may take a day or more, but your refogged state is repairable.

An ETA is still unknown.

(edited by Susan Thayer.2704)

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Posted by: Lunacy Solacio.6514

Lunacy Solacio.6514

My guild claimed the Lost Precipice and, after patching, we appear to have to do it again because it didn’t save.

I think that’s a separate issue related to instanced things not saving properly when a patch comes out. We lost story progression twice due to patches a week ago and had to redo them. Good luck with reclaiming that though, that sucks x.x

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Posted by: Donari.5237

Donari.5237

Which bug was this patch meant to fix, btw? The one with people losing map progress after entering their guild hall, or the one with not getting rewards if you have a 100% character?

Or, dare I dream, both?

I did just go in my guild hall and keep all my progress. I have avoided map completion on my Daredevil as he is my only Thief and he has the gold star so I don’t want him to lose out on the Thief box. If this patch fixed that I will be happy.

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Posted by: Zeno.1865

Zeno.1865

Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.

I recommend that people with affected characters play other characters that are not fog-afflicted, until we resolve these symptoms. If you wish to continue playing refogged characters it is very unlikely to cause any problems (beyond my personal sadness about the experience). We will fix your account during time that you are logged-out or after a hotfix.

Testing and deploying our change may take a day or more, but your refogged state is repairable.

We will repost here when an ETA is known or the symptoms are repaired.

This is awesome, but it would be great if we got the WPs and such we had back as well.

simply unfogging would be nice, but it’d be a lot of work to have to recomplete all the content previously done as well.

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Posted by: Ghost.6418

Ghost.6418

Telling us not to play our characters on their game? that’s absurd.

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Posted by: Khisanth.2948

Khisanth.2948

Which bug was this patch meant to fix, btw? The one with people losing map progress after entering their guild hall, or the one with not getting rewards if you have a 100% character?

Or, dare I dream, both?

I did just go in my guild hall and keep all my progress. I have avoided map completion on my Daredevil as he is my only Thief and he has the gold star so I don’t want him to lose out on the Thief box. If this patch fixed that I will be happy.

Only the first one(the new bug) unfortunately.

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Posted by: Natas.2659

Natas.2659

Well, the other one isn’t that old. Still waiting for my Drytop and Silverwaste rewards, which I completed close to their release

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Posted by: smithkt.8062

smithkt.8062

Just completed Dry Top and still no reward.

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Posted by: Voo.3421

Voo.3421

Same here! All Point Of Interests, Waypoints, and Vistas are reset in Heart of Thorns areas!

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Posted by: Voo.3421

Voo.3421

Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.

I recommend that people with affected characters play other characters that are not fog-afflicted until we resolve these symptoms. If you wish to continue playing refogged characters it is very unlikely to cause any problems. We will fix your account during time that you are logged-out or after a hotfix.

Testing and deploying our change may take a day or more, but your refogged state is repairable.

An ETA is still unknown.

Hi Susan! HELP!

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Posted by: Gaaroth.2567

Gaaroth.2567

Okay, I’m not the only one with this problem then. I just hope this bug will be fixed as soon as possible. I retried to get some waypoints in VB and it gives exp which means it did really reset. I’m not gonna retry to complete the map, it might cause problem.

I recommend that people with affected characters play other characters that are not fog-afflicted until we resolve these symptoms. If you wish to continue playing refogged characters it is very unlikely to cause any problems. We will fix your account during time that you are logged-out or after a hotfix.

Testing and deploying our change may take a day or more, but your refogged state is repairable.

An ETA is still unknown.

ALL PRAISE OUR OVERLORD SUSAN! \ O /

Tempest & Druid
Wat r u, casul?

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Posted by: Naeka.9815

Naeka.9815

I just remembered I didn’t get retroactive reward for Southsun and Dry Top completion with my 100% Central Tyria map completion. Didn’t get any issue with new characters completing Central Tyria’s maps, but I hope all get fixed soon.