Here to report a potential bug I am experiencing. Upon buying the charr cultural T3 heavy lv80 dreadnought helm, I noticed it was gold rarity and I wanted exotic stats, so I purchased a lv80 berserker exotic helm so that I could use the lv80 transmutation stone and upgrade the helm, and once I did I made sure to select the proper skin (it retains the name and everything) and upgrade it to exotic for the stat bonus. My issue is that when I do a preview of the helm, it displays the incorrect skin of the exotic skin instead of the dreadnought skin (which I just paid 30 gold for). This also happened with the pit fighter leggings, I attempted to transmute pit fighter lv78 onto lv80 gear for the stats, but it still kept the skin of the lv80 gear without merging the lv78 skin (even made sure to use a second transmutation stone and rebought everything again). This character is still level 25, but I will not know that the game is displaying the incorrect skin until 80. Attached is the picture of the icons and the preview pane showing incorrect items. I wanted to know if this is documented or there was any way to fix this so that I could get the stat/skin combination I wanted, because I did just spend real world money on transmutation stones that are not working as well as the 30gold to get the helm itself purely for the looks.
There’s currently a bug with previews, when you equip the item you’ll get the proper looks. The bug is that in preview it currently shows the transmutation of the item you transmuted onto, instead of the looks.
Okay very cool, glad I am not the only person experiencing this. Was about to flip out like “my 30 gold! I paid to look so cool! And now it’s gone! Oh no!”