Issue Reports: Heart of Thorns [Merged]

Issue Reports: Heart of Thorns [Merged]

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Posted by: Jura.2170

Jura.2170

In Windows 7 and Windows 10, the game crashes a lot with this bug

Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Couldn’t find projectile effect for skill ‘ozBOH.8+KHW’
Model ‘0×08223a’: Failed to resolve AimIK bone indices.
End coordinate of emitter scan request is NaN or Inf.
Model ‘0×080b24’: Failed to resolve AimIK bone indices.

Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Debug token ‘0×000266FA’: Lightning ran out of space for new bolts.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed

Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Model ‘0×082239’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×093493

Model ‘0×08223f’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×09348f

Model ‘0×080b24’: Failed to resolve AimIK bone indices.
Texture missing mip chain: 0×011f2e
Texture missing mip chain: 0×011f30
Debug token ‘0×000266FA’: Lightning ran out of space for new bolts.

Couldn’t find projectile effect for skill ‘ViarU.pGPgw’
Model ‘0×082245’: Failed to resolve AimIK bone indices.

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Posted by: Hellz Wind Staff.8603

Hellz Wind Staff.8603

Glint’s Egg Sack or Aurene in an egg on my back will not disappear, even with full uninstall reinstall.

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Posted by: Haevens.6918

Haevens.6918

Ever since the newest update, I could not fight a single Treasure Mushroom without it running away. I have the Nuhoch Stealth Detection Mastery unlocked, which means I can see them and attack them fine, but no amount of attacking allows me to stop the countdown for even a second, whereas it worked fine before the update.

I have fought two Treasure Mushrooms and both presented this issue.

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Posted by: Silveena.5108

Silveena.5108

I am unable to double-click in the Guildwars 2 game HOT. This just started March 30 at 8pm. Is there a fix for this? I am unable to access the characters by clicking on them and I have to right click on everything and sometimes this does not even work.. this makes it difficult when playing the game…

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Posted by: Reigne Irkalla.4768

Reigne Irkalla.4768

Just DCed at the end of Hearts and Minds, after completing it.

No credit was given.

Reigne – Idyn – Ereskigal (IRKALLA) Rex – Giddim – Gilgamesh (NERGAL)
The Eternal Mist [THEM] We are currently recruiting!
Must love dungeons and have a sense of humor – pm me for more info :D

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Posted by: Digital Monster.6784

Digital Monster.6784

Keep getting DC’d at the end of my personal story ’Confessor’s End’. Did not get credit.

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Posted by: peckery.9740

peckery.9740

“Glide over to Scout Acan” in chapter 5 of Heart of Thorns. I can’t talk to him -Scout Acan. So that I log in and log out and change map instance but it’s not any happening.

Thank you.-

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Posted by: Sekunri.6370

Sekunri.6370

Friend just bought the game and cannot even register an account. What’s up with that?

Sekunri Ruisen
Guild Leader of OHM

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Posted by: SlippyCheeze.5483

SlippyCheeze.5483

Friend just bought the game and cannot even register an account. What’s up with that?

For this, y’all should get in touch with support directly. You don’t need a login to do that, so that should let your friend talk to someone who can help them as quickly as possible.

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Posted by: Kenny.9462

Kenny.9462

After completing Vexa’s Lab the Elder Dragons and Star Navigation Theories Vol. III is not found in the magnificent chest.
This is the last item that I need to complete The Mechanism.
Any ideas?

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Posted by: IndigoSundown.5419

IndigoSundown.5419

Three of us were attempting to complete the story chapter Prisoners of the Dragon on two separate occasions this week. We’ve done the instance three times. At one point, we find Eir and Faolain in the Mordrem prison. Eir speaks, we notice Faolain and comment on her presence. She speaks. Then Eir says something like, “Forget her, get me (us?) out of here.” All three times, one of us have DC’d at this point in the story. The first two times the DC’d player happened to be the instance owner, which resulted in the other two being kicked. The third time, the player DC’d was not the owner, which allowed two of us to complete the chapter, but not the third.

Is this a known bug? Is there a workaround? We’d like to continue the story but the player who has not completed the chapter has limited play time and feels he’s wasted enough of it already until this is fixed. All three of us are playing at the same IP address, have the 64 Bit version of GW2 and Windows 10. Any advice or information would be appreciated.

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Posted by: rojak.1894

rojak.1894

City of Hope storyline bugged. Pass all 3 trials, get to end to leave trial area by picking up the egg, and stuck. Can not get out. Sucks about this game is there is no “in game” support who can speak with you live and help you out.

still bug, can’t believe it still hasnt been fixed. in all the LS chapters, if you run just a little ahead of NPC, progress is likely to bug, forcing you to restart again, working as intended?

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Posted by: Sadie Stikk.4729

Sadie Stikk.4729

Prisoners of the Dragon keeps disconnecting me. Have tried on two different PCs. both times its around the time that we break Eir out.

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Posted by: Chibi Wuff.4951

Chibi Wuff.4951

From the start of Tequatl event till the end of it, character freezes up while the rest of the map can be seen moving about. Constantly at over 3k ping, only return to normal after event is over. Happening too frequently for the past year. No connection issues from my side. Please fix this server issue.

Attachments:

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Posted by: Ratloz.2183

Ratloz.2183

HoT Story Journal Chak Killer Achievement ~ I just tried twice killing all the chak and never received the achievement. Can you please fix my account. This is keeping me from receiving the completed award. I have completed the other twelve achievements.

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Posted by: Ayrilana.1396

Ayrilana.1396

HoT Story Journal Chak Killer Achievement ~ I just tried twice killing all the chak and never received the achievement. Can you please fix my account. This is keeping me from receiving the completed award. I have completed the other twelve achievements.

Did you ever get downed?

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Posted by: semaj.4756

semaj.4756

The new legendary weapon Shining Blade has this metallic screeching sound that plays when the weapon is sheath, and although i would like the option not to ear it at all i respect the concept.

The bug is that this should only be played when you sheath it, but as it it if you have a second weapon set that is a 2H weapon (in my case staff or GS), the sound plays every time you switch weapons / mine / lumber / glide / harvest / etc, being you in combat or not, without the weapon ever leaving the unsheathe position (being extended therefor not requiring the animation or sound).

Further proof that this is a bug is that if you equip on a second set of weapons a one hand (or off hand weapon) it behaves as expected, it still plays the sound but only when it is sheathed.

I understand this might be a smaller bug but it is so annoying to keep listening to the sound, just test gliding and runing while mining and constantly listen to the sound with no animation just the metal screeching, it is to the point i play without sound.

Pls fix this

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Posted by: semaj.4756

semaj.4756

The new legendary weapon Shining Blade has this metallic screeching sound that plays when the weapon is sheath, and although i would like the option not to ear it at all i respect the concept.

The bug is that this should only be played when you sheath it, but as it it if you have a second weapon set that is a 2H weapon (in my case staff or GS), the sound plays every time you switch weapons / mine / lumber / glide / harvest / etc, being you in combat or not, without the weapon ever leaving the unsheathe position (being extended therefor not requiring the animation or sound).

Further proof that this is a bug is that if you equip on a second set of weapons a one hand (or off hand weapon) it behaves as expected, it still plays the sound but only when it is sheathed.

I understand this might be a smaller bug but it is so annoying to keep listening to the sound, just test gliding and runing while mining and constantly listen to the sound with no animation just the metal screeching, it is to the point i play without sound.

Pls fix this

just got into the game after posting this and its worse it now also happens with a one hand weapon in the second set, it only works as intended if you on the second set have ONLY one off hand weapon.
and in case it wasnt clear when i say it plays on weapon switch, it means on both weapons sets, like you had 2 Shining blades, it doesnt matter what is on the second weapon set it plays the sound the same.
ty for your time and patience

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Posted by: little.8453

little.8453

Hearts and Minds, one of the jets shot me out of the instance… wtf?

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Posted by: Drasque Dragonscale.5714

Drasque Dragonscale.5714

Bitter Harvest Story Step consistently crashes at the helix. Reporting for a Radeon and an NVIDIA based system (both Windows 10) with up to date drivers. Graphics settings set at auto-detected and lowest performance.

Was able to make significant progress (up to the last group of mordrem on the helix) only to have game crash on engaging the mordrem (shortly after taking down the vinewall).

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Posted by: WerTwist.6927

WerTwist.6927

Hearts and Minds, one of the jets shot me out of the instance… wtf?

Just happened to me too

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Posted by: Darkwood.6781

Darkwood.6781

I was working on map complete for Verdant Brink, and one of the POIs wasn’t showing up on the map. The square icon was missing, and when I moused over POIs in the top left, it didn’t sparkle. Turned out it was the Last Leap POI that was missing. When I went to the POI location, the icon appeared on my map.

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Posted by: Matthrian.6035

Matthrian.6035

Have yet to get my 4k Gems from purchasing the new expansion.

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Posted by: Tyger.1637

Tyger.1637

Bitter Harvest Story Step consistently crashes at the helix. Reporting for a Radeon and an NVIDIA based system (both Windows 10) with up to date drivers. Graphics settings set at auto-detected and lowest performance.

Was able to make significant progress (up to the last group of mordrem on the helix) only to have game crash on engaging the mordrem (shortly after taking down the vinewall).

Similar story here but with finalé of Episode 5. I make it to the final fight at the bottom of the caldera and crashed out 3 times now in the last battle.

I got to the last cinematic on the most recent attempt thanks to some fancier flying.

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Posted by: ZeroHour.2418

ZeroHour.2418

Auric Basin South Challenge. Was spinning on mushroom when challenge was completed [by another player] was transfered back to Main map and was spinning constantly, like was still on mushroom.

Could not move, use any skill, roll or anything. Had to log out and back in to clear, which lost me place in full map.

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Posted by: DemonzBane.9817

DemonzBane.9817

In the middle of running HOT story line “A Bitter Harvest” , when my character starts climbing the twisted helix to fight Faulain, the game crashes. This happens every time I reach that part in the instance.

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Posted by: Zaoda.1653

Zaoda.1653

Careful guys, reporting your disconnects can get you infracted. I reported about a disconnect error earlier and got an infraction for “derailing” a thread – how is referring to another post that includes the disconnect error (because I didn’t take a screenshot of said error code, but this player did), derailing?

If referring to another thread to explain the error I got is “derailing”, then I feel as though I can no longer post any errors I get in game. Anet, how do you think this makes ME feel as a player, if I feel I can’t post any errors I get in game on here? How can I have ANY confidence that I will not get wrongfully infracted in the future? Please sort out your forum moderators – they are EXTREMELY infraction-happy.

This isn’t the first time I’ve been wrongfully infracted either… but that’s fine… I simply won’t report my in-game issues anymore. I might get infracted again because of it.

Forever a supporter of more male skimpy armor

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Posted by: Kos Luftar.9214

Kos Luftar.9214

Right after I fight the first battle in the dream, there is a cutscene where it shows the battle arena changing slightly, and as soon as it ends the game crashes.

This has happened twice in a row, at exactly the same spot.

First time I fought Eir, 2nd time Canach, but same result.

Also the new feature added to game to be able to continue instances if you crash, doesn’t seem to work in this case.

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Posted by: Abyss.5076

Abyss.5076

at least log me in so i can distract myself.
i trust the safety and recovery of my account privilege and inventory to those who can.
(since i cant even log-in to check)

Build: 80647
Error Code: 58:11:5:535
09-August-2017, @06:36am GMT+7, Fully Patched.

thank you.

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Posted by: Halcyon.7352

Halcyon.7352

Heart of Thorns story instance: Buried Insight. Taimi gets stuck more often than not, permanently stalling the instance.

The part in which you escort Taimi after activating Rata Novus security is still prone to stalling a year later. Taimi gets stuck for no apparent reason along the path in the point defense turret halls frequently.

I had to try this story instance twice a year ago to get through it because she got stuck. Just now was helping a friend and she again got stuck.

Before you get to the ‘lab’ type room, she frequently gets stuck – it feels like dialogue never plays when stuck.

Tarnished Coast Engineer and… general alt-o-holic.

For the toast!

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Posted by: Koreaboo.6489

Koreaboo.6489

Is anyone having trouble buying gems? And keeps getting a error

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Posted by: Genesis.8572

Genesis.8572

Consisently crashing – not disconnecting – at “Bitter Harvest” once I get to the helix staircase.

Will Hawkins (Human Guardian)
Feryl Grimsteel (Charr Engineer)
Tarnished Coast

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Posted by: Yumiko Ishida.3769

Yumiko Ishida.3769

Yumiko Emi Ishida 80 Ele, Hikari Kyoko Ishida 80 Guard TC-NA. Active RPer of NA megaserver.

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Posted by: Kitsune.4280

Kitsune.4280

Constant crashes at helix in “Bitter Harvest”. Yesterday I’ve crashed while taking down the second barricade, today I’ve noticed that it was gone, still I’ve crashed while taking down the next one.

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Posted by: Myuzuki.5672

Myuzuki.5672

“Glide over to Scout Acan” in chapter 5 of Heart of Thorns. I can’t talk to him -Scout Acan. So that I log in and log out and change map instance but it’s not any happening.

Thank you.-

This post is 3 months and this bug is still there… i just reported it few days ago. I can’t progress with story… Please guys fix things that blocks progressing. Tbh it’s more important than demo of new expansion. I’m playing on Mac version atm…not sure is it happening on windows.

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Posted by: Zeras.1642

Zeras.1642

Bitter Harvest crash at helix. 2017 still having this bug. I cant believe I bought POF when this is still broken….

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Posted by: MidstOfChaos.2370

MidstOfChaos.2370

Constant crashes at helix in “Bitter Harvest”. Yesterday I’ve crashed while taking down the second barricade, today I’ve noticed that it was gone, still I’ve crashed while taking down the next one.

I am experiencing the exact same thing on 64bit version, i have not tried 32 bit

(edited by MidstOfChaos.2370)

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Posted by: lorenzoboy.9762

lorenzoboy.9762

so i got this Your Guild Wars 2 account has been suspended for an account issue. Please contact Support for information. and i did nothing how to fix it ?

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Posted by: Chucklet.7290

Chucklet.7290

so i got this Your Guild Wars 2 account has been suspended for an account issue. Please contact Support for information. and i did nothing how to fix it ?

Exactly what they told you to do, contact support. Go to the support page and at the top click on ‘submit a ticket’. The forum cannot help you with this.

Kittens :3

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Posted by: Justin Time.7054

Justin Time.7054

“Coherent Host Crashed” crash message at DEMO login. Every time I try to login. I was only able to enter Path of Fire a couple of times BEFORE last update. Then, nothing.

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Posted by: sAxy.2138

sAxy.2138

I am experiencing the same crash issue as some other stated above at the helix in the Bitter Harvest story mission. Happened to me last night and once again tonight when I tried to complete it again. First time was about halfway up, second time was right near the top.

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Posted by: FrozenSoil.2943

FrozenSoil.2943

https://forum-en.gw2archive.eu/forum/support/bugs/Crashing-in-Bitter-Harvest/

Lots of people having same problem as me (and my wife). Crashing at the helix in Bitter Harvest.

She made it through on her third run without changing anything so it seems to be random. I’ve done it twice and failed both times so far do to the crash.

Edit: game crashed a 3rd consecutive time at the helix…

Edit2: Got past the Helix by starting the game in 32-bit mode (or coincidence) info here: https://forum-en.gw2archive.eu/forum/support/bugs/Crashing-in-Bitter-Harvest/page/2#post6699290

(edited by FrozenSoil.2943)