Issues with the guild system: please post here [MERGED]

Issues with the guild system: please post here [MERGED]

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Posted by: Stephane Lo Presti

Stephane Lo Presti

Content Marketing Manager, French

Next

Hi,

If you’re having issues with the guild system, please report the issues here with as many details as possible (e.g., guild names, tags and world, etc.).

Thank you for your feedback!

(edited by Moderator)

Issues with the guild system: please post here [MERGED]

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Posted by: drogyn.7384

drogyn.7384

My guild, which is just me and a friend, completed the Politics I and Guild Emblem Template jobs, but when I went to make a guild emblem, it never appeared in the guild window. I hit both apply and ok, and changed it a couple times to see if it would show up, but instead of the default emblem, there is just a blank, transparent space.

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Posted by: GScully.1760

GScully.1760

I can not access our Guild bank, I am told I’m not in a guild. I am in a guild and can open the guild window and see myself and many guild members. What can be done to fix this? I know I have access the error is “You don’t belong to a guild”

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Posted by: Huntyre.7341

Huntyre.7341

This happened to us when we first created it. It was a bug with guilds at the time and was viewable the next day. If you haven’t relogged, I would give that a shot.

South of Heaven
[NA]

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Posted by: Ossus.9231

Ossus.9231

My guild has researched the Guild Bank, and I am representing, but when I go talk to the Guild Bank NPC, she simply says I need to join a guild.

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Posted by: KitKat.1695

KitKat.1695

The morning of 1 Sep 2012, when I or anyone else in the guild, our guild panel showed no upgrades, no influence, and only ourself in the roster. The guild name is there, but the emblem or the tag is not. Nothing works in the guild and as far as we can tell it is as if we are not in a guild. Guild chat does not work, we cannot invite either.

Please help, I have opened a ticket on the first and another on the fourth when the first did not even receive an answer.

PLEASE HELP.

Thank you,
Kat

Edit: My guild is on the Tarnished Coast Server

(edited by KitKat.1695)

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Posted by: Abertix.1860

Abertix.1860

My guild is having the same problem as Drogyn. I have already made a guild emblem, but it doesn’t show up in the guild panel. However, something interesting I found out earlier today, was that if you moved the guild panel to the left of your screen, the guild emblem would show up. I know this is a bug, so I hope you guys look into this.

Also, sometimes people still can’t click on the join button. This bug has been mostly eliminated, but it still lingers in some places.

Leader of Aeternus Gaming
www.aeternusgaming.com

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Posted by: Valshia.7652

Valshia.7652

Some graphic anomalies with the emblem. 1) The guild emblem doesn’t show up in the editor under Emblem Only. I have to switch to Banner to see what I’m doing. 2) The emblem shows up in the guild window, but if the interface size is Large, it shows the emblem cropped in half. (for reference I have AMD 7750 1GB card w/ Catalyst 12.8 driver)

Sometimes I don’t see active upgrades or can’t queue an upgrade. This issue comes and goes.

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Posted by: LeroyJenkins.1942

LeroyJenkins.1942

I finished the story quest with a friend, that rewarded us each a 400 influence scroll. Well he used his, and it worked. Right after that I used mine and it never showed up.

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Posted by: The Rover.1206

The Rover.1206

Guild name: Wanderers And Rovers [WaR]
I have used my Tome of Influence to add 1000 Influence to the guild, and proceeded to add two 500 Influence upgrades to the queue. The game correctly removed my 1000 Influence.

After about an hour, the queue was empty, no upgrades gained and my 1000 Influence gone.

(Goes without saying that I’d like to get either my 1000 Influence or my Tome back)

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Posted by: Phidaissi.5160

Phidaissi.5160

My guild is still unable to use the guild registrar to upgrade the guild cap. We have been stuck with a 50 member cap!

When using the registrar it appears to work, and even tells you that it has upgraded the cap, but does not actually take the payment, and does not increase the cap.

Guild is Swords of Villanousity [SoV] and we’ve reported this via tickets as well, and got a copy-paste reply about the guild/party issues. -.-

Phireya – Stealthy SoViet Goddess
Swords of Villanousity [SoV] :: Sea of Sorrows
www.villanousity.com

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Posted by: Mattyx.8065

Mattyx.8065

I don’t know if this topic is the right place to write about.

I have opened a topic related to a bug with the Guild Stash Log here: https://forum-en.gw2archive.eu/forum/support/bugs/Guild-Stash-Log

I let the moderators decide whether merging the topics or not.

Mattyx

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Posted by: Rocksors.7830

Rocksors.7830

I posted a ticket on the 29th (120829-012?512) about my guild on Isle of Janthir about influence issues with guildies.

Its been 8 days now, even if it’s a ‘no, we can’t do anything’ would like an answer as the longer this goes on the worse my guildies will react. If it needs to be disbanded and re-made, the sooner the better.

Isle Of Janthir [AR]
Rocksors: 80 Guardian, Althalus: 80 Thief, Birigitte: 80 Ranger, Roacsors: 80 Warrior

(edited by Rocksors.7830)

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Posted by: Gubik.4325

Gubik.4325

The item (can’t recall the name) you get from personal story that grants 400 influence for your guild didn’t work for me and my friend. It’s been almost two days and the bonus influence is nowhere to be found. If it’s a bug then it would be nice to let people know to not use it until it’s fixed. Hope there are logs of that and that it is possible to add the lost influence afterwards. Thank you.

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Posted by: Valaris.1324

Valaris.1324

My Tome of Influence item did not add the influence to my guild. I was representing the guild at the time.

[Incident: 120902-004810]

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Posted by: Kilnaga.2706

Kilnaga.2706

I made a guild, and I have the influence to start working on an upgrade, but the ADD button under the upgrade is grey’d out and won’t let me select it. I cannot promote members of the guild to higher ranks. When Editing the permissions of the individual ranks, I can’t seem to uncheck boxes already checked. I can make new ranks, but I can’t delete them afterwards.

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Posted by: Atomos.3849

Atomos.3849

Guild Bank Displaying Base64 User Tags
All transactions displayed in a guild bank seem to not properly show a users name/tag. Instead, it displays the users base64 tag.
Proof: http://img163.imageshack.us/img163/6937/gw006kv.jpg

Guilds Cannot Be Represented Inside A Busy Zone
Attempting to represent a guild while inside a busy zone will result in nothing happening. Users will have to zone out of the area to a less packed zone to have the guild feature work. (Does not always happen but I have it happen almost everytime I try to switch guilds in Lions Arch.)

Guild List Information Does Not Update Frequently
At times the information displayed in the guild list can be over a few minutes old, even after opening/closing the window multiple times. As if the window caches the data but has no force refresh method implemented. This can lead to showing players in wrong zones etc.

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Posted by: Lyss.9425

Lyss.9425

My guild is still unable to use the guild registrar to upgrade the guild cap. We have been stuck with a 50 member cap!

When using the registrar it appears to work, and even tells you that it has upgraded the cap, but does not actually take the payment, and does not increase the cap.

Guild is Swords of Villanousity [SoV] and we’ve reported this via tickets as well, and got a copy-paste reply about the guild/party issues. -.-

Council of Kings [Arch] on Northern Shiverpeaks is having this problem too. When talking to the guild registrar he says we are able to upgrade our guild member limit for the fee of 1 silver, but it never works. The guild leader and officers have tried to no avail.

The same thing happened with our first guild (Kingdom of Tyria) before it vanished around August 29th. The guild leader did not disband the guild, it was gone after a patch when we all logged in the next morning. A couple of members used up their Tomes of Influence on our “missing” guild. It would be nice to get the tomes restored at the very least.

(edited by Lyss.9425)

Issues with the guild system: please post here [MERGED]

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Posted by: Lokison.5217

Lokison.5217

Our guild is continuing to have an issue where we cannot add members to the guild. We are currently stuck at a cap of 50 members. We currently have about 30 members trying to join the guild. Thus, we are loosing a tremendous about of influence points, and an increase of frustration due to friends not being able to join the guild. Our guild name is ForgeFire Society and are playing on Sanctum of Rall.

Thank you for your support, and have a pleasant tomorrow!!

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Posted by: Felon Blade.8602

Felon Blade.8602

School Of Hard Knocks [SOHK]
Fort Aspenwood
four days ago my guild got bugged, it shows that every player is alone in guild, it wiped all progress and influence (was on track to finish politics3 24hrs ago, and we had around 1k influence @ that time, and our emblem) it dosnt show that we have a tag, our tag in the guild panel is just [], and shows other players that we arent even in a guild. it has also kicked some people. im the lead, and i cannot do anything, i have no permissions as there are no ranks now. we have lost alot of time, influence, upgrades, recruits, ect from this. please find some way to compensate my guild as we try to re-re-build it with just the few core members again…

School Of Hard Knocks [SOHK]
Fort Aspenwood

9/6 UPDATE: i just logged in to find myself not even in a guild now… this is getting old. my guild has been scattered to the wind… we have lost 4 ppls tome of influence, 5 days of gaining influence and upgrades, the politics 3 upgrade, the guild emblem upgrade, whatever recruits we had, and may have gotten are all gone now… this feel like a blizz game suddenly ie the :F U pay me. business motto. and it says my guild exists allready, YAY! kick the leader from a guild!

Another update: our guild is back. but we have lost out on 11 days of influence, and lost many members. this was a huge setback to our guild, is there any way that we could get some influence to make up for what we lost? also, i seem to remember instant build kits that speed up guild upgrades from one of the betas. could we get some of those too please to make up for the 11 days lost? im not asking for anything extra, just what we would have had.

(edited by Felon Blade.8602)

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Posted by: savantus.3297

savantus.3297

Maguuma server – guildname Maguuma Matata [MM] I am the guild leader
I think it started thursday nite the guild history tab stopped updating and our guildmembers who had logged out, when they logged back in it showed them as being the only member on the roster but having no rank, they were unable in some cases to see guildchat and noone was able to do guild invites. Since then everyone in guild has the same problem, we all no longer show the guildtag we chose [MM] , have no rank, are unable to invite to the guild , are unable to do anything to the influence Queue either to see what we have or to Queue up anything and the Influence doesn’t seem to show us earning any during this time. I think another guild somehow has taken our [MM] guildtag , since I did see it on another guild in the starter zone and possibly that is what has happened to F$#!@ up my guild.
The game no longer recognizes that we are in a guild since without that tag we don’t exist. Please Fix this asap as it is causing alot of hardship in coordinating members and possibly costing us to lose out on Influence.

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Posted by: Warm.8135

Warm.8135

Last weekend the guild became bugged to the point that it’s unusable. Nobody in the guild sees each other or is able to chat via the guild chat. The guild progression isn’t showed anymore, and we’re not able to build anything. This has been like this since Saturday morning. This has seriously affected the guild now that the guild hasn’t been able to progress since Saturday morning and we’re not able to see who are still in the guild, and who have left. We had over 200 members..

Guild name: Haste // Tag: HsT // Server: Far Shiverpeaks

Pls help us soon we have been losing alot of players, influence and building time

Thx
Kristján

(edited by Warm.8135)

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Posted by: Salamol.7963

Salamol.7963

I often have issues with claiming keeps/towers/castles. As an example, today my guild claimed Stonemist, and it worked fine, we then claimed something else later on, which again worked fine. I understand we can only have one at a time, but it meant that Stonemist went unclaimable for any guild, since our guild had claimed, and then “declaimed” it. It was saying another guild had already claimed it (us) despite it taking down our unicorns: http://i.imgur.com/PjUkG.jpg

3 days ago I was told I wasn’t given permission by my guild to claim a keep… despite having all the right priveliges to do so!

Critical Failure [FAIL] ~ Piken Square

Follow me: @Salamolign
Mist Angels [Mist] – Piken Square

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Posted by: KitKat.1695

KitKat.1695

This weekend the guild became bugged to the point that it’s unusable. Nobody in the guild sees each other or is able to chat via the guild chat. The guild progression isn’t showed anymore, and we’re not able to build anything. This has been like this since Saturday morning. This has seriously affected the guild now that the guild hasn’t been able to progress since Saturday morning and we’re not able to see who are still in the guild, and who have left. We had over 200 members..

Guild name: Haste // Tag: HsT // Server: Far Shiverpeaks

Pls help us soon we have been losing alot of players, influence and building time

Thx
Kristján

Keepers of Posterity <KoP> of the Tarnished Coast is the same, See post above for details. Please let us know what to do.

Kat

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Posted by: Wintyr.1780

Wintyr.1780

Server anvil Rock
Guild The blackmire Group

when i open the guild window it says 1/1 members
the research windows shows everything has been not researched even though we should have a guild stash
Are history is not being displayed
are name and symbol show up but not the one we crafted just default
we run around with a tag [] instead of [TBG]
the permisions tab is all grayed out not asseccable
however we can all still chat in guild chat

no respon to the ticket or if someone is even on the other end looking into the issue

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Posted by: Bobudo.7943

Bobudo.7943

My guild is still unable to use the guild registrar to upgrade the guild cap. We have been stuck with a 50 member cap!

When using the registrar it appears to work, and even tells you that it has upgraded the cap, but does not actually take the payment, and does not increase the cap.

Guild is Swords of Villanousity [SoV] and we’ve reported this via tickets as well, and got a copy-paste reply about the guild/party issues. -.-

Council of Kings [Arch] on Northern Shiverpeaks is having this problem too. When talking to the guild registrar he says we are able to upgrade our guild member limit for the fee of 1 silver, but it never works. The guild leader and officers have tried to no avail.

The same thing happened with our first guild (Kingdom of Tyria) before it vanished around August 29th. The guild leader did not disband the guild, it was gone after a patch when we all logged in the next morning. A couple of members used up their Tomes of Influence on our “missing” guild. It would be nice to get the tomes restored at the very least.

Guild: Godless | Tag: [gdls] | Server: Gate of Madness

I’ll see your “Guild Leader and Officer have tried to raise the cap” and I’ll raise you “every member of my guild”. As an experiment, we gave every single member (well, all 50 of them at least) invite permissions. Not one was able to increase the guild cap.

Subsequent to this, we formed a second guild and encountered the same problem.

The game once reported that one member was able to increase the cap in both guilds – she had also successfully raised the cap in a third “holding” guild she had started – and we were able to send out invites past 50 people. Unfortunately, the moment the 50th member accepted an invite, the game instantly dropped all other outstanding invites.

Our first guild was started within 15 minutes of early launch. The second guild was started on September 2. The only shared factor between them is the person who created the guild – perhaps some form of odd database error? It is most certainly not capacity issues: myself and many other have tried to accomplish the upgrades at all hours of the day, immediately after patches, immediately before patches, etc.

But here’s the real problem. That the non-functioning system is completely unnecessary. The amount of money required to perform the upgrade is less than trivial. The upgrade is a nominal hoop that serves no apparent purpose.

This would be fine if it worked. That it doesn’t is insulting. Make all guilds start at 500 and there would literally be no problem. Zero. Instead, the guild part of Guild Wars 2 is broken worse than something as complex as the Trading Post.

(edited by Bobudo.7943)

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Posted by: Vexedbit.2378

Vexedbit.2378

Anvil Rock server

No longer able to receive guild invites, join guilds, or create a guild. When trying to join a guild, a get error message: “Network error. Please check your internet connection and try again. (Code=3040:1002:3:1930:101)” When trying to create a guild, the create your own guild window pops up and am able to enter name and tag, but pressing create guild button does nothing.

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Posted by: amerial.2380

amerial.2380

Letters of Support are not upping the guild influence. I bought about 4 or 5 of them and they did nothing.

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Posted by: Azhure Sun Soar.8420

Azhure Sun Soar.8420

Sorrow’s Furnace server, Kabal of the Righteous [Seed]. We’ve got people who are unable to represent guild or join (receiving a network error apparently). This is despite several relog attempts, leaving and rejoining or attempting to rejoin. Seems like the people who can’t join or represent are stuck that way no matter what we do. Also randomly being unable to use guild bank, guild armorsmith and guild weaponsmith.

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Posted by: Max Lexandre.6279

Max Lexandre.6279

Sometimes when I login, I try to chat in my guild, but it says “You are not in a Guild”, i go to Guild Panel and I see there, and it’s representing also.

From nothing it can work, as from nothing stops working again.

I’m The Best in Everything.
Asura thing.

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Posted by: Helios.5487

Helios.5487

my guild on Ferguson’s Crossing, Esuna, is capped out at 50 members, and whenever we try to purchase a roster increase it goes through and says it succeeded, however, we don’t actually lose any money and still can’t invite new guild members. Tried multiple times to repurchase and relog etc, still won’t work.

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Posted by: Fiftymag.9813

Fiftymag.9813

4 of us had a guild and I was guild leader. We decided to join a larger guild and all got invites 5 days ago. My friends were immediately accepted and were then in both guilds, but I got a Network connection error message—→3040:1002:3:1930:101. I declined and got another invite but it is like the join button will not work and only gives the error message. I have tried many many times. Standing down ect—no luck

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Posted by: Cinema.3069

Cinema.3069

I’ve had support ticket [120828-006659] open since 28 Aug with no actual replies to it aside from a few blanket ones related to several issues not related to our guild. All the information needed is there. We’ve since rebuilt everything (sort of) and are still looking to get back our influence and possibly an upgrade or something if we could to make up for all the wasted time.

Three Hours Dungeon [THD] – Gate of Madness server.

Would be awesome to have this addressed.

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Posted by: tatsuyuki.7638

tatsuyuki.7638

Guild Name: Choo Choo Train Volution [CCTV]

We were not able to get the guild registrar to upgrade the member cap for us. The dialogue would say that upgrade is successful but the member cap limit remained the same and coins were not deducted either. Tried with multiple NPC and after each update, same result each time.

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Posted by: Sard Caid.3246

Sard Caid.3246

Accidentally set a member as a leader, and cannot demote or remove said member from the guild.

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Posted by: mitsuaki.3509

mitsuaki.3509

i created my guild back in northern shiverpeaks server but when i changed server, my guild still exists but guild influence and upgrades all reset to 0 after the switch.
please look into this, thanks

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Posted by: Bobudo.7943

Bobudo.7943

i created my guild back in northern shiverpeaks server but when i changed server, my guild still exists but guild influence and upgrades all reset to 0 after the switch.
please look into this, thanks

That’s not a bug – that’s normal Guild behavior. Guilds are cross server, but influence and upgrades are all server-specific.

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Posted by: EnoLive.2367

EnoLive.2367

Accidentally set a member as a leader, and cannot demote or remove said member from the guild.

It’s not a bug it’s a feature for guilds.
You could ask the player in question to stand down from the role, otherwise your stuck with it.

Co Leader & Founder “Privateers Uk” [PUK]
Gandara
Eno Live (Ele)

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Posted by: EnoLive.2367

EnoLive.2367

Guild Name: Choo Choo Train Volution [CCTV]

We were not able to get the guild registrar to upgrade the member cap for us. The dialogue would say that upgrade is successful but the member cap limit remained the same and coins were not deducted either. Tried with multiple NPC and after each update, same result each time.

Give the game time to bed in just do the action the once then give it a few hours before you check

Co Leader & Founder “Privateers Uk” [PUK]
Gandara
Eno Live (Ele)

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Posted by: Myrdoc.9310

Myrdoc.9310

You may have tickets in from multiples of my guild, but the guild Grievance on the Jade Quarry server was “removed” or “deleted” or whatever starting after the maintenance one night last weekend (last sunday? I think it was). This was a 250+ person guild with a few hundred thousand influence points. When a few days later it was clear nothing was going to be immediately resolved, we recreated the guild as Dark Grievance as a temporary measure to keep people in contact and to have some record of influence gained. We would like our original name and roster back as well as our earned influence from before the bug. We would also like to see the temp guild influence from Dark Grievance merged into the original Grievance guild. You can contact Finestra Starbreeze our guild leader for more details.

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Posted by: declan.3968

declan.3968

Give the game time to bed in just do the action the once then give it a few hours before you check

Could you please refrain from giving out useless information. I’m from the same guild and we have been trying since the first day . It looks like other guilds have the same problem and you could kindly stop “trying to help”.

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Posted by: Deimos Tel Arin.7391

Deimos Tel Arin.7391

hi hi i am the guild leader of
Guild Name: Choo Choo Train Volution [CCTV]

my home world server is – Sea of Sorrows
most of our guild members are in – Sea of Sorrows but i think a few (1 or 2) are in other servers.

our problem is same as what guild member tatsuyuki.7638 described

- not able to get guild registrar to upgrade guild member size for us
- the guild registrar would say that upgrade is successful but the guild member size limit remained at 50 members
- in game currency – silvers were not deducted

some details i believe worth reporting:
- i made 10 custom ranks for the guild, maximum possible
- all members are able to recruit new members, hence all members are able to talk with guild registrar to upgrade the guild size.
- not all ranks have members assigned to them
- only 3 ranks have members assigned to them, the rest are empty

i think this detail could be important:
- the first time my male human warrior talked to the guild registar, he does not have the required 1 silver for the guild size upgrade but i attempted it anyway and see what the guild registrar would say. however, the guild registrar replied as if he took my monies and said the guild size is upgraded.

we still have members wanting to join our guild.

please help!

thanks!

Guild Name: Choo Choo Train Volution [CCTV]

We were not able to get the guild registrar to upgrade the member cap for us. The dialogue would say that upgrade is successful but the member cap limit remained the same and coins were not deducted either. Tried with multiple NPC and after each update, same result each time.

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Posted by: Badash.6284

Badash.6284

Hello, my character name is Goodash, my guild is Crash Test Dummies [CTD]. We are unable to invite anyone to our guild. When we first set it up, I was able to perform invites, but when I logged off and back on, I was “No longer in a guild”. Not sure what is going on, but we have a roster of people to sign up and no way to do it. No one in the guild can invite.

Please help!

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Posted by: Ngalfar.3641

Ngalfar.3641

At the Day of the 3-day headstart, 3 of my guildies have used their Tomes of Influence that still have not been added to the total Guild Influence. My support ticket about this is still unanswered.

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Posted by: Trephination.3714

Trephination.3714

Upon transferring from Sorrow’s Furnace to Darkhaven, my guild <Those Guys> lost all its accumulated influence points as well as all unlocked perks, effectively resetting all guild progress. I can only assume this is not intended. Is there a fix for this?

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Posted by: Ziek.6430

Ziek.6430

The ranks in our guild “Band of Lovers” ( [BoL] ) on Drakkar Lake (DE) are bugged. None of the default ranks has permission to do anything with the guild. Even the default rank “Leader” has not the necessary permissions to change this. The only thing the leader can do is to change the name and the icons of the other ranks.

More information:
We created the guild on monday. The guild interface bugged out during the creation of the guild. Clicking “create” only greyed out the button but did not close the popup. We had to close the popup with “cancel” but the guild got created anyway. Everything looked fine except the influence score did not increase until yesterday (massive jump by 2000+ points within an hour or so). We thought the ranks would fix themselves, just like the influence score did, but it seems like this is not the case.

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Daviot.7124

Daviot.7124

Another person with a non-credited Tome of Influence. When used, it added credit towards my achievements, but did not actually credit the influence towards the guild I founded and was representing at the time of use, and was consumed in the use.
[Incident: 120829-004263]

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Slartibart.4987

Slartibart.4987

I am an Officer of the Briganti Mediterranei Guild on Whiteside Ridge. Even if the permissions are properly set I can’t edit the guild ranks.

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Era.2930

Era.2930

Several bugs, some improving some not, Angels and Demons [AnD] on Far Shiverpeaks

Guild chat not working, or working with a 1-2 minute lag (improving, but intermittent)

Guild invites intermittently not working, we still have one or two that show as they have been offered but do not join (they cannot as the join button doesnt work is not there)

Status updates take forever, such as a persons location. Have also noticed this in group though when hovering over a portrait so could be related, and this in turn could be why we constantly have to relog, rezone, etc etc before we can ever enter an instance together or port to each other in party

Once upgrades are complete, they seem to ‘hang’ in the window forever at 0:00 time remaining. They do work eventually so minor bug

intermittently people including myself will be ‘not in a guild’ when relogging. No guild chat, no guild bank etc. Often then on a relog the person will be in a guild of 1 (just themselves) again no chat, no bank etc.

Issues with the guild system: please post here [MERGED]

in Bugs: Game, Forum, Website

Posted by: Willshire.7034

Willshire.7034

Grievance guild on Jade Quarry sever. Our original guild with 250 members, and lots of Influence. The guild just disappeared one day after patch, we were unable to recreate because the name was taken. We had to create a secondary guild.

We would like our original guild reinstated, and our influence transferred. Finestra Starbreeze (NightAngel.8932) is the guild leader, we (all 200+ of us) would really like our guild back, and at the very least some communication because we have received none.