Mailing Bug

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Phero.8209

Phero.8209

Yesterday I mailed a bag to my brother but he never received it. I made it out to his character name, so maybe I thought I had written the wrong name. I sent him another bag to his player tag, and the second bag never got to him either. Normally items get to my recipients immediately, but it has been at least 12 hours and he’s gotten nothing. Is there something wrong with the mailing system or is there a huge lag since lots of things are being mailed? A few days ago I mailed a weapon skin to my brother and there wasn’t any problems, so I’m not quite sure what’s going on.

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Bean Muncher.5197

Bean Muncher.5197

I can confirm this bug. I rarely use the mailing system, but the last three times I tried mailing something, the recipients did not get their mail either. I believe the bug got so bad that mails fail more often than they succeed.

Right now, there is no reliable way to give an item to a friend. Please Arenanet, look into this with haste, and until you do, at least warn players that mailing is bugged at the moment. What if people start mailing really valuable items, like exotics?

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Equilibrium.1654

Equilibrium.1654

I have the same Problem my friend mailed me some weapons and I never received them the second time I made him make sure he has the name right and he is 100% sure
Any idea if they are lost?

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Beats.2960

Beats.2960

Try deleting your older mail. There is a limited amount of mail you can keep in your mailbox.

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Equilibrium.1654

Equilibrium.1654

Try deleting your older mail. There is a limited amount of mail you can keep in your mailbox.

Its a new Hero with few mails so not likely
And tried deleting but I am still missing some

(edited by Equilibrium.1654)

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Michael.4791

Michael.4791

Try deleting your older mail. There is a limited amount of mail you can keep in your mailbox.

Its a new Hero with few mails so not likely
And tried deleting but I am still missing some

The mail folder is for the account, not for the character. So your answer will be true only if your hero is the first character on your account.

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Phero.8209

Phero.8209

I tried some more stuff today. My brother sent me a test mail today. I can receive mail from my brother, but when I tried to do “return to sender” he never got it back. Not sure what is going on here.

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: Phero.8209

Phero.8209

Try deleting your older mail. There is a limited amount of mail you can keep in your mailbox.

Its a new Hero with few mails so not likely
And tried deleting but I am still missing some

The mail folder is for the account, not for the character. So your answer will be true only if your hero is the first character on your account.

You are correct. I had him delete some of his old mails and he got all the mails I sent him even the one I sent back to him. Thanks for helping me solve this problem everyone.

Mailing Bug

in Bugs: Game, Forum, Website

Posted by: CC Ivonne.6782

CC Ivonne.6782

Community Coordinator

Hello everybody,
as this problem is solved, the thread can now be locked.
Thanks!