(edited by Asur.9178)
Massive lag and ping spike!
I suggest you follow the guide at https://www.pingplotter.com/fix-your-network to identify exactly where the issue is.
Then file a support ticket, and include those details. You can also go direct to the support ticket, and anet will ask you to do what the guide explains, just in less detail, so I figure to save you the time.
The forums are read by anet, but they don’t do 1:1 support except by tickets.
I’m about to quit this game.
I have 4 accounts, playing since betas, and never had lag problems until this problem started on the 14th, and it’s actually making me want to quit this game.
Over a day and a half and the problem persists and still no reply to the ticket either. I don’t know what ANet or NCSoft did to the servers but it’s actually irritating – especially to me since I can effortlessly FEEL the lag in skill usage going from ~50ms to something like 200ms.
I don’t even get over 20ms on other games. ANet/NCSoft needs to address their server problems.
I’m about to quit this game.
Can you post screenshots of the packet traces while latency is high?