Missing mini Rytlock from digital deluxe ed.

Missing mini Rytlock from digital deluxe ed.

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Posted by: Moonyeti.3296

Moonyeti.3296

Was browsing my mini tab and noticed that I do not have my mini Rytlock from my digital upgrade edition. Is there a way to unlock it on my account? I can verify I made the purchase way back when because I also have the mistfire wolf elite skill. I thought it was still in my bank somewhere and just needed to be added to the mini unlock panel (I upgraded this account before that was a thing) but I can’t find it in there either.

Missing mini Rytlock from digital deluxe ed.

in Bugs: Game, Forum, Website

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

For something that requires individual action and/or response from anet, you need to file a support ticket through the website. (or use /bug in-game, and click the button there to open it automatically for you.)

CS are great, and should be able to sort you out.

Missing mini Rytlock from digital deluxe ed.

in Bugs: Game, Forum, Website

Posted by: Moonyeti.3296

Moonyeti.3296

Yeah, sorry I should have been more clear. I was curious if there was a function I was overlooking that I could do myself before bugging the CS folks. I remember Guild Wars 1 had a /gift or similar command where it would send you any bonus items yet unclaimed.

But if there is nothing similar I will drop a note to CS next time I am in game. Thanks!

Missing mini Rytlock from digital deluxe ed.

in Bugs: Game, Forum, Website

Posted by: RoseofGilead.8907

RoseofGilead.8907

Have you checked your Collections tab at the bank? Minis used to be deposited there, and any minis that you haven’t manually removed and added to your account will still be there. The minis are all the way at the bottom of that tab.