My guild has been broken for days now, support won't help me.

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

Hello,

My guild, White Lion Raiding Company on Sea of Sorrows has been broken for days now and support/reporting a bug/posting on these forums has not helped us at all.

What can I do in this situation? Is there some way I can fix this myself? I tried making new guilds to see if we could recreate this one and have it not be bugged but they all were broken just like this one.

As guild leader I have no privileges whatsoever besides inviting people/renaming ranks.

I wasted my digital deluxe “Tome of influence” and my personal story +400 influence scroll and they didn’t work at all, they were both wasted.. Am I going to be reimbursed for these?

Support hasn’t helped me, they basically told me to go away and report the bug in game, but I have already done that days ago!!!! Posting here in the guild bug sticky hasn’t helped and it seems they are fixing a completely different issue with guilds disappearing.

I am really frustrated at the moment as are my remaining guild members who haven’t already left because of this issue!

I am sorry if I come off as impatient but this is a game breaking issue for us and we feel we are being completely and utterly ignored.

What do I do to fix this? Preferably soon before the rest of my guild leaves.

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

Wow the forum moves fast.. anyone have any ideas?

My guild has been broken for days now, support won't help me.

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Posted by: Samooryesord.2017

Samooryesord.2017

I have the same exact peoblem. I’ve reported the bug in-game as have my friends who are in my guild. No one is receiving any information on this bug. I just hope they fix it soon =\

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

It really seems like they are ignoring the problem to be honest.. I haven’t seen any acknowledgement of this bug existing at all..

:\

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

Going to give this one final bump in hope of a developer seeing it..

My guild has been broken for days now, support won't help me.

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Posted by: Mithion.1830

Mithion.1830

“The reason I talk to myself is because I’m the only one whose answers I accept.”

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

I appreciate you trying to help but I have already posted there, nothing has been done yet.

Also, the developer in there seems to be only trying to fix guilds that have disappeared, not guilds that are having problems like mine.

The problem I am having has been completely ignored up until now to my knowledge, it hasn’t been acknowledged even once.. it worries me.

My guild has been broken for days now, support won't help me.

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Posted by: starii.3865

starii.3865

I’m pretty sure they’re trying to address the guilds that have disappeared completely first. It has been acknowledged in that thread that these issues are occurring, but unfortunately they haven’t addressed it yet. I’m sure they’re looking at it to try to see what happened – it is GUILD wars, after all. What is the game without working guilds? And it seems that more guilds are bugged right now than not. I know the one I made recently is – same issues you’re addressing. I’m gaining influence from activities but I’m not going to risk trying to upgrade/build or use items, and like most people the fact that I’m in a guild is being ignored by the appropriate NPCs.

The fact is they probably find guilds that are disappearing a more pressing issue than the ones that are just bugged. They have tons and tons of bugs to work on – like how most of Orr is bugged. It’s unfortunately, but that seems to be their take on it.

Good luck, hopefully this gets fixed soon. I want to set up my /dance guild lol. (Yeah we’re lame. OH WELL.)

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

I would hope that they have multiple teams looking at these issues and not just focusing on 1 problem.

As far as I am concerned, this is an extremely severe game breaking bug and it has to be addressed as such.

As I have said, I haven’t even seen them say they are aware of this issue yet.. it’s very worrying :\

Any chance a developer could at least say you are working on this issue and give us an ETA on the fix?

Will I have my digital deluxe tome refunded? It is something I paid for extra (you sell it in the gem store) and it didn’t work..

My guild has been broken for days now, support won't help me.

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Posted by: Bellando Mara.1285

Bellando Mara.1285

Hi i got the message from support saying they did not have the means to get influence back that has been lost i lost them with upgrades that did not function so yeh would be nice if they at least get back the influence by giving a other tome.

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

I simply won’t accept that answer from support.

I paid for the digital deluxe upgrade. I am going to receive what I paid for otherwise I will expect a complete refund for it.

If they are selling things which don’t work and then won’t fix the problem and give us another item, they should immediately remove the digital deluxe upgrade from the gem store/official site and refund everyone who has paid for it up until this point.

I’ve been really happy with GW2 up until this point, but dealing with their is an utter nightmare.

My guild has been broken for days now, support won't help me.

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Posted by: Switch.8520

Switch.8520

Bump, still no valid reply from support, on the forums or from a game master.

Come on arenanet, why are you letting us down like this?

My guild has been broken for days now, support won't help me.

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Posted by: Syd.2847

Syd.2847

My guild controls are also broken… registered with support so I could report it outside of the bug report option (which will not get you any reply). I’ll hit up the merged topic too, but they’re putting too much in there. I want to make sure this specific issue gets addressed. My guild can’t start researching any upgrades until this is fixed. Going into WvW doesn’t fix this specific bug, but it may help with your issues being unable to represent or gain Influence… FYI. So, bump here for the broken Guild Leader options.

My guild has been broken for days now, support won't help me.

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Posted by: Rage The Numbers.7943

Rage The Numbers.7943

I feel for you, but you have to understand there’s a difference between personal game breaking and community game breaking. I’m sure your issue will receive the attention that it deserves, but unfortunately not in a timely basis.

Also, if people leave the guild, screw them. Weeding out people that aren’t loyal nor patient is a good thing. See the silver lining. Perhaps join another working guild in the interim…?

Rage The Nornynorn – Guild Leader [RR] Reddit Refugees
Sanctum of Rall
http://www.reddit.com/r/Reddit_Refugees – Visit the site for Recruitment!

My guild has been broken for days now, support won't help me.

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Posted by: Nidan.1387

Nidan.1387

My guild has the same problems. Rage, I can fully appreciate your point of view about trying to be positive. But it does get annoying to log in and not be able to receive or upgrade perks (which if the system had worked, you would have had days ago)

My guild isn’t big, but the fact still remains a big portion of the game is broken. As someone said earlier in this thread, it is after all, called GUILD wars. Either the guilds are missing, tomes aren’t being properly applied to guilds, or the whole guild perk-member management system isn’t working at all.

My guild has been broken for days now, support won't help me.

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Posted by: VooDooU.4891

VooDooU.4891

Was this occurring in Lion’s Arch? I had the bug for nearly a week until this morning but ONLY in Lion’s Arch. If I went to other zones everything worked perfectly. Although I wasn’t willing to dole out more money on drinks to test that.

My guild has been broken for days now, support won't help me.

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Posted by: Takehitsu.3706

Takehitsu.3706

I also bought the digital deluxe pack and haven’t received it. Glad to see I’m not the only one so far hopefully this will get addressed soon.