Opening mail in new PvP lobby causes crash

Opening mail in new PvP lobby causes crash

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Posted by: Stitch.1794

Stitch.1794

I’ve tried opening it with mail pending and without, both cause crashes. Mail can be read safely elsewhere.

Opening mail in new PvP lobby causes crash

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Posted by: Mini Crinny.6190

Mini Crinny.6190

This is happening in Divinity Reach too

Learn from yesterday, live for today, hope for tomorrow

Opening mail in new PvP lobby causes crash

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Posted by: Xoloitzcuintli.7283

Xoloitzcuintli.7283

Also in wvw.
I can’t open mail with my new sunglasses

Opening mail in new PvP lobby causes crash

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Posted by: Stitch.1794

Stitch.1794

This is happening in Divinity Reach too

Odd, Divinty’s Reach was the ‘elsewhere’ I tried, and had no problems.

Opening mail in new PvP lobby causes crash

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Posted by: Solace.3425

Solace.3425

I had problems in DR, crashed twice. On the third attempt, I logged a character in Black Citadel and was able to open my mail there. I moved the original character from DR to LA and was able to open the mail with no problems

Opening mail in new PvP lobby causes crash

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Posted by: Mini Crinny.6190

Mini Crinny.6190

Also in wvw.
I can’t open mail with my new sunglasses

ya i tried twice, same thing, and i just tried in LA and it just crashed me too lol

Learn from yesterday, live for today, hope for tomorrow

Opening mail in new PvP lobby causes crash

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

So sorry for this! We’re working on a fix, have actually gotten it well underway and we will have a fix as soon as possible.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Opening mail in new PvP lobby causes crash

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Posted by: Arbriel.4397

Arbriel.4397

Mail also crashes the game when Lion’s Arch too, I bought the new dye kit and I cannot retrieve them from the mail as the game just crashes out when I try.

The Arbriel Family and dynasty of characters have been around since inception in 2001.

Opening mail in new PvP lobby causes crash

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Posted by: Zerodigit.3807

Zerodigit.3807

It is in alot of places a crash >< Awesome

Opening mail in new PvP lobby causes crash

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Posted by: Solace.3425

Solace.3425

Update: I have crashed again. From what I can figure out it’s when you use a waypoint that forces you to load it causes the mail to crash.

From my previous post, I logged in the DR character and moved it to LA, in the portal hub I could open mail. I used the traders forum waypoint and moved to the crafting area and when I attempted to open mail it crashed.

When I returned to the game, I loaded the Black Citadel character and was able to open my mail. The character was at the tailoring station. I way-pointed to the Memorial Waypoint and was able to open mail. I then way-pointed to the Mustering Grounds Waypoint causing a load time and when I went to access mail there it crashed.

It may be related to waypoint use.

Edit: Some have reported it crashing when trying to get their new black lion items. I haven’t purchases any Black lion items since the update and have no Black Lion items in my mail storage.

(edited by Solace.3425)

Opening mail in new PvP lobby causes crash

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Posted by: MithranArkanere.8957

MithranArkanere.8957

I’m getting the crash anywhere, after purchasing the Sport Glasses and trying to open that mail.

SUGGEST-A-TRON says:
PAY—ONCE—UNLOCKS—ARE—ALWAYS—BETTER.
No exceptions!

Opening mail in new PvP lobby causes crash

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Posted by: Kaname Halt.2560

Kaname Halt.2560

If you click “G” for your guild, and you click the “roster” icon on the left, the game crashes too.

Opening mail in new PvP lobby causes crash

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Posted by: Adams.9217

Adams.9217

its same in all maps. we just cant open mail….

Opening mail in new PvP lobby causes crash

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Posted by: DivaCeryn.2673

DivaCeryn.2673

Opening Mail most any where getting a serious error has occured.

Opening mail in new PvP lobby causes crash

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Posted by: therapite.3645

therapite.3645

Yeah, it’s definitely in all maps, was in Wayfarer and this happened to me as well after attempting to purchase the new dye packs. Thanks for already working on the fix!

Ayla Tyrsdottir | Melsande | Rowan Cabot | Joxa | Phedra Nyx|Ephiny Tyrkin
Eternal Clarity [Ankh] /Archivists Sanctum [Lore]
A quaint dye collector with a lore problem.

Opening mail in new PvP lobby causes crash

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Posted by: Sharen Graves.1276

Sharen Graves.1276

Clicking on the guild roster crashes client also.

Opening mail in new PvP lobby causes crash

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Posted by: Evon Skyfyre.9673

Evon Skyfyre.9673

Sorry guys couldn’t resist..

[video]https://www.youtube.com/watch?v=l0WG0B2JYLQ[/video]

Opening mail in new PvP lobby causes crash

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Posted by: Undertaker.4368

Undertaker.4368

i got game crash too at pvp and this

Attachments:

Opening mail in new PvP lobby causes crash

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Posted by: luzonophir.7134

luzonophir.7134

mailbox, guild roster crashes the client

Opening mail in new PvP lobby causes crash

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Posted by: Da Kril.2695

Da Kril.2695

Can confirm clicking roster tab (for any guild) on the Guild panel immediately freezes then crashes the game. On Mac OS Sierra 10.12.5.

Edit to add: Exception c0000005

Opening mail in new PvP lobby causes crash

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Posted by: sorudo.9054

sorudo.9054

yep, i just bought the new sunglasses and bang, crash on command.

Opening mail in new PvP lobby causes crash

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Posted by: SGMRock.3718

SGMRock.3718

Can’t buy Gems either, tried with both my paypal and CC, others in game reporting the same issue.

Opening mail in new PvP lobby causes crash

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Posted by: Umoo.5680

Umoo.5680

Not just opening and sending mail, also my team in Fractals got disconnected just before the end twice in a row. Glad these bugs are being worked on right away, but outside of these (probably) patch related bugs there are many bugs that haven’t been fixed for years. Too many to mention, but to name one: Bloomhunger in Swampland Fractal bugs every now and then at the end when placing 4 wisps (I think there’s been a topic on this specifically, but it still isn’t fixed).

Opening mail in new PvP lobby causes crash

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Posted by: Kevin.4796

Kevin.4796

Another issue is that the Hero Sheet seems to be bugged. You can’t change rings etc. Progress is being reverted after server boots you off and of course as mentioned the mail problem…

Opening mail in new PvP lobby causes crash

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Posted by: SGMRock.3718

SGMRock.3718

Escort missions also disconnect you when you try and follow the unit to escort them. I have gotten dc now 2 times while doing escorting type of missions. Very annoying because you spend all that time following them and killing stuff only to crash at the end and get nothing.

Opening mail in new PvP lobby causes crash

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Posted by: Ahnlok.3897

Ahnlok.3897

Still no fix anet?

Opening mail in new PvP lobby causes crash

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Posted by: Kevin.4796

Kevin.4796

So sorry for this! We’re working on a fix, have actually gotten it well underway and we will have a fix as soon as possible.

Where is the fix at the moment? you said you had something well under way 2 hours ago??

Opening mail in new PvP lobby causes crash

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Posted by: Aveneo.2068

Aveneo.2068

This is probably related:
Just now I wanted to send a guildmate an item from my inventory and the game crashed as soon as I hit ‘Mail To’. Loading back in and trying to send the item crashed my game again.

So I take it that currently anything tied to the mail server (opening mail, sending items, picking up gemstore items etc) will immediately crash the game?

Valiant Aislinn – Aveneo Lightbringer – Shalene Amuriel – Dread Cathulu
Fojja – Vyxxi – Nymmra – Mymmra – Champion of Dwayna .. and more

Highly Over Powered Explorers [HOPE] – Desolation EU

Opening mail in new PvP lobby causes crash

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Posted by: Ragnarox.9601

Ragnarox.9601

haha rip game. well underway meens tomorrow evening I guess. Going to sleep now.

Opening mail in new PvP lobby causes crash

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Posted by: Marigold.2167

Marigold.2167

Well, looking on the bright side, I can’t spend any real money on the gemstore now and have some time to think it all over.

Opening mail in new PvP lobby causes crash

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Posted by: GoMidLane.9751

GoMidLane.9751

I can’t access the PVP Custom game Browser. Anyone have the same problem?

Opening mail in new PvP lobby causes crash

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Posted by: Ashantara.8731

Ashantara.8731

I can count the times the game has crashed on me in the past two years on one hand.

Today, the game crashes
- when attempting to open mail
- when clicking on the “Game Browser” tab in the PvP window
- randomly out of the blue, in any game mode

I have stopped playing until it gets patched.

Opening mail in new PvP lobby causes crash

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Posted by: Ignotus.9320

Ignotus.9320

The update post for today’s update was updated in the last 10 minutes to add:
*Fixed a client crash.
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-June-20-2017
We’ll see if it actually works.
EDIT: I can now open the pvp browser, mail, and the guild roster without crashing, so I guess it’s working now.

(edited by Ignotus.9320)

Opening mail in new PvP lobby causes crash

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Posted by: Ashantara.8731

Ashantara.8731

Seems to have been fixed.

Opening mail in new PvP lobby causes crash

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Posted by: Ruy.2073

Ruy.2073

Just passing by to thank to gw2 team for fixing this really quick =)

Opening mail in new PvP lobby causes crash

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Posted by: DeLys.5380

DeLys.5380

This happens in WvW as well.