Guild Wars 2

I’ve tried opening it with mail pending and without, both cause crashes. Mail can be read safely elsewhere.

This is happening in Divinity Reach too

Also in wvw.
I can’t open mail with my new sunglasses

Mini Crinny.6190:

This is happening in Divinity Reach too

Odd, Divinty’s Reach was the ‘elsewhere’ I tried, and had no problems.

I had problems in DR, crashed twice. On the third attempt, I logged a character in Black Citadel and was able to open my mail there. I moved the original character from DR to LA and was able to open the mail with no problems

Xoloitzcuintli.7283:

Also in wvw.
I can’t open mail with my new sunglasses

ya i tried twice, same thing, and i just tried in LA and it just crashed me too lol

Mail also crashes the game when Lion’s Arch too, I bought the new dye kit and I cannot retrieve them from the mail as the game just crashes out when I try.

It is in alot of places a crash >< Awesome

Update: I have crashed again. From what I can figure out it’s when you use a waypoint that forces you to load it causes the mail to crash.

From my previous post, I logged in the DR character and moved it to LA, in the portal hub I could open mail. I used the traders forum waypoint and moved to the crafting area and when I attempted to open mail it crashed.

When I returned to the game, I loaded the Black Citadel character and was able to open my mail. The character was at the tailoring station. I way-pointed to the Memorial Waypoint and was able to open mail. I then way-pointed to the Mustering Grounds Waypoint causing a load time and when I went to access mail there it crashed.

It may be related to waypoint use.

Edit: Some have reported it crashing when trying to get their new black lion items. I haven’t purchases any Black lion items since the update and have no Black Lion items in my mail storage.

I’m getting the crash anywhere, after purchasing the Sport Glasses and trying to open that mail.

If you click “G” for your guild, and you click the “roster” icon on the left, the game crashes too.

its same in all maps. we just cant open mail….

Opening Mail most any where getting a serious error has occured.

Yeah, it’s definitely in all maps, was in Wayfarer and this happened to me as well after attempting to purchase the new dye packs. Thanks for already working on the fix!

Clicking on the guild roster crashes client also.

Sorry guys couldn’t resist..

[video]https://www.youtube.com/watch?v=l0WG0B2JYLQ[/video]

i got game crash too at pvp and this

mailbox, guild roster crashes the client

Can confirm clicking roster tab (for any guild) on the Guild panel immediately freezes then crashes the game. On Mac OS Sierra 10.12.5.

Edit to add: Exception c0000005

yep, i just bought the new sunglasses and bang, crash on command.

Can’t buy Gems either, tried with both my paypal and CC, others in game reporting the same issue.

Not just opening and sending mail, also my team in Fractals got disconnected just before the end twice in a row. Glad these bugs are being worked on right away, but outside of these (probably) patch related bugs there are many bugs that haven’t been fixed for years. Too many to mention, but to name one: Bloomhunger in Swampland Fractal bugs every now and then at the end when placing 4 wisps (I think there’s been a topic on this specifically, but it still isn’t fixed).

Another issue is that the Hero Sheet seems to be bugged. You can’t change rings etc. Progress is being reverted after server boots you off and of course as mentioned the mail problem…

Escort missions also disconnect you when you try and follow the unit to escort them. I have gotten dc now 2 times while doing escorting type of missions. Very annoying because you spend all that time following them and killing stuff only to crash at the end and get nothing.

Still no fix anet?

Gaile Gray.6029:

So sorry for this! We’re working on a fix, have actually gotten it well underway and we will have a fix as soon as possible.

Where is the fix at the moment? you said you had something well under way 2 hours ago??

This is probably related:
Just now I wanted to send a guildmate an item from my inventory and the game crashed as soon as I hit ‘Mail To’. Loading back in and trying to send the item crashed my game again.

So I take it that currently anything tied to the mail server (opening mail, sending items, picking up gemstore items etc) will immediately crash the game?

haha rip game. well underway meens tomorrow evening I guess. Going to sleep now.

Well, looking on the bright side, I can’t spend any real money on the gemstore now and have some time to think it all over.

I can’t access the PVP Custom game Browser. Anyone have the same problem?

I can count the times the game has crashed on me in the past two years on one hand.

Today, the game crashes
- when attempting to open mail
- when clicking on the “Game Browser” tab in the PvP window
- randomly out of the blue, in any game mode

I have stopped playing until it gets patched.

The update post for today’s update was updated in the last 10 minutes to add:
*Fixed a client crash.
https://forum-en.gw2archive.eu/forum/info/updates/Game-Update-Notes-June-20-2017
We’ll see if it actually works.
EDIT: I can now open the pvp browser, mail, and the guild roster without crashing, so I guess it’s working now.

Seems to have been fixed.

Just passing by to thank to gw2 team for fixing this really quick =)

This happens in WvW as well.