Season 2 Locked

Season 2 Locked

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Posted by: faul.3528

faul.3528

I got update and went to the game but for me the Season 2 is locked: attached screenshot.
When i try to Buy it it threw error about connection.

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Posted by: Paul Belz.7351

Paul Belz.7351

Next

Hey there!

Thank you for the report, this issue can be resolved by logging out and logging back in.

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Posted by: faul.3528

faul.3528

Already tried several times, on different chars, with 10 minutes delay. Still cant join the adventure.

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Posted by: Cyne.8702

Cyne.8702

Hello, I have the exact same problem.

Logging out and in did not solve the problem. So does changing toon, rezoning, and whatever other common sense methods I have tried.

I also did not get any green star or ingame mail when I logged in after patching.

Please help! I am quite sure my account is bugged.

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Posted by: Paul Belz.7351

Previous

Paul Belz.7351

Next

Thanks guys, we’ll look into it further and once I have some additional information I’ll get back to you all. Hold tight for now and remember, this doesn’t prevent you from going into Dry Top and exploring the new map

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Posted by: Anandira.8756

Anandira.8756

Hi there,

Same here, cannot access the living story content. Some of my guildies have been able to access and have shown me where but nothing for me, tried relogging etc. Just thought I would mention that this seems to be wide spread, as I have also seen it mentioned in map chat by other people.

Hoping for a quick fix! But enjoying the new map in the mean time

Recruiting for raid team here.

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Posted by: Radian.2478

Radian.2478

I’m having the same problem. No in-game mail or green star at top right of screen or anything. I’ve tried it all and nothing is getting it to start. I suspect it’s impossible for me and anyone else who is also glitched to start the season 2 until a patch is released.

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Posted by: CptCid.8324

CptCid.8324

Same here… but i only want to play the story now.

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Posted by: Shylock.4653

Shylock.4653

Hold tight for now and remember, this doesn’t prevent you from going into Dry Top and exploring the new map

Same problem here, and i can’t find any entrance to the new map. :-(

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Posted by: Karrier.9604

Karrier.9604

Same here, relogging doesnt fix it

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Posted by: Anandira.8756

Anandira.8756

Shylock the entrance is in Brisban Widlands region, South West of the map.

Recruiting for raid team here.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Hold tight for now and remember, this doesn’t prevent you from going into Dry Top and exploring the new map

Same problem here, and i can’t find any entrance to the new map. :-(

The entrance is in the far southwest corner of Briban Wildlands, and can be locked behind an event chain that must be completed.

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Posted by: Shylock.4653

Shylock.4653

Thanks. I was at the South West of Brisban Widlands. Didn’t know about the event chain.

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Posted by: Silverdro.9421

Silverdro.9421

Hi everyone,

Same problem for me: error 1078.

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Posted by: HallusH.3987

HallusH.3987

Same here.
I would go on a guess that if its tied to the gems store so on release it gets overflowed by requests.
Which means that it will keep blocking people from starting it.

P.S. it would be nice it there was any other indicator of what event started.
beside me knowing that there should be something and then going on the forums to find / trouble shoot how to and where.

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Posted by: JohnnyMadhouse.3724

JohnnyMadhouse.3724

I too am having this problem. I also didn’t get my season 2 wvw reward chest until the patch for that, so it’s kind of amusing. I hope I can play the LS soon!

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Posted by: Marcus Greythorne.6843

Marcus Greythorne.6843

same problem here, I “purchased” the story mission for 0 gems and got an error. No mail either, deleted all mails and still nothing.

:(( really wanna play the mission, sounds fun.

http://gw2style.com/index.php – show your look and rate others – great filters!!

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Posted by: EttinTracker.6504

EttinTracker.6504

Same problem. Went to Dry Top, logged in with a different character, went to a different zone. No mail and the episode is locked.

P.S.: I also only received my season 2 wvw reward chest after the patch. I hope that my account isn’t doomed.

(edited by EttinTracker.6504)

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Posted by: AmberBeads.6481

AmberBeads.6481

I am having the same issue, restarting the client didn’t help, and I even ran a repair just in case.

I’m having a separate issue with the trading post, I wonder if that’s somehow blocking the content if this is running through the gem store.

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Posted by: Ludo.1820

Ludo.1820

Same problem, can’t unlock living story. got this “Buy” button instead of “Play”

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Posted by: Mckeone.9804

Mckeone.9804

Same problem, can’t unlock living story. got this “Buy” button instead of “Play”

Same problem here too.

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Posted by: SuyinJin.3412

SuyinJin.3412

Yeah, same problem as well. Tried all the obvious stuff like relogging, zone, switching characters etc. Still stuck with nothing but a “buy” button that doesn’t work.

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Posted by: Marcus Greythorne.6843

Marcus Greythorne.6843

I’m from EU btw, maybe that may help.

http://gw2style.com/index.php – show your look and rate others – great filters!!

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Posted by: SuyinJin.3412

SuyinJin.3412

NA here, if that helps.

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Could you folks please try the process mentioned in this thread? I’m not sure that everyone here is having the same issue, but this easy trouble-shooting suggestion may solve the issue for some of you:

https://forum-en.gw2archive.eu/forum/support/bugs/I-can-t-buy-unlock-gates-of-maguuma-story-1/first#post4164109

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Marcus Greythorne.6843

Marcus Greythorne.6843

awesome, worked for me. Just pick up your trading post inbox guys

http://gw2style.com/index.php – show your look and rate others – great filters!!