Seriously high ping since last patch (19th)

Seriously high ping since last patch (19th)

in Bugs: Game, Forum, Website

Posted by: Lyger.5429

Lyger.5429

I don’t know why but since the last patch I’ve had ping reaching up to 2k in-game. I’ve noticed it in dungeons but it goes down after a bit. In pvp, I’ll be fine in the lobby then it spikes when I start fighting during a mtach. I hope this can be fixed or if I can get some info on what to do because it’s making the game, especially pvp, unplayable.

Seriously high ping since last patch (19th)

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Not everyone is seeing the high ping. And although your latency might have started right after a recent patch, that doesn’t mean the update is the cause.

Your best bet to get ANet to work with you on this is to create a support ticket (3rd link on top left). Customer Service will ask you to run some diagnostics and help you figure out where the latency is occurring. It could be home, your ISP, ANet’s ISP, or anywhere in between. If it’s on their end, they’ll need those details to troubleshoot and/or work with their providers. If it’s closer to your end, you’ll want those details to work with your provider.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Seriously high ping since last patch (19th)

in Bugs: Game, Forum, Website

Posted by: Lyger.5429

Lyger.5429

Not everyone is seeing the high ping. And although your latency might have started right after a recent patch, that doesn’t mean the update is the cause.

Your best bet to get ANet to work with you on this is to create a support ticket (3rd link on top left). Customer Service will ask you to run some diagnostics and help you figure out where the latency is occurring. It could be home, your ISP, ANet’s ISP, or anywhere in between. If it’s on their end, they’ll need those details to troubleshoot and/or work with their providers. If it’s closer to your end, you’ll want those details to work with your provider.

Ok thanks for the information!