Guild Wars 2

I got stuck after the review your buy part, the game ask me to log in (wich is weird since im already logged) and then I get this

type Status report

message java.lang.String cannot be cast to net.minidev.json.JSONObject

description The server encountered an internal error that prevented it from fulfilling this request.

Same here looks like they don’t want our money!!! fix fix fix

exact same as OP, on both Edge and Chrome

Same, using Firefox

I used IE, Chrome and Firefox, even used my phone and nothing. Was going to try the In Game shop but it doesn’t give me the option to buy both at the deal the website offers. Shame.

same using chrome

Try purchasing through the gem store – worked fine for me while the website only 403’d.

Ray Koopa – Problem is, that you can only buy one or the other. It doesn’t give you the option to add Heart of Thorns for $20 in game. I want both

Edit: Correction. It does apparently you have to fill out the CC details first. That’s silly, but ah well

EDIT: You can combine it with HoT – there’s an option at the very end of the purchase progress.

Can’t buy on site or in game, just get an “error occurred” message. :|

I wondered if the site was going to get hammered on the day of the pre-order launch lol.

Good to know the BL shop is working though.

Trying to buy expansion (Firefox) and getting:

HTTP Status 500 – 404
The server encountered an internal error that prevented it from fulfilling this request.

When I click “Login to checkout”.

It isn’t. As a german user, the ingame shop throws an error, too. Right before checkout, doesn’t even forward to Paypal. All my browsers throw safety certificate issues, thelling me the site is not safe and someone may want to steal data.

Managed to buy ingame after deleting my CC information and reinserting it.

Gaile Gray.6029:

We’re very sorry for the delay in purchase options. The team is working on this now!

It is true that the in-game purchase through the Gem Store is functional, but the website is not yet performing properly. We’ll get that addressed ASAP.

Thank you for your support and your patience!

The in-game purchase through the Gem Store gave me an error when I hit submit. I don’t know if it took or not.

Zonatailurus.1764:

Gaile Gray.6029:

We’re very sorry for the delay in purchase options. The team is working on this now!

It is true that the in-game purchase through the Gem Store is functional, but the website is not yet performing properly. We’ll get that addressed ASAP.

Thank you for your support and your patience!

The in-game purchase through the Gem Store gave me an error when I hit submit. I don’t know if it took or not.

I can confirm after 5 attempts that no money has been taken on my attemtps.

However as stated, in-game gem store is not working to buy the game either. I can’t speak for singular game purchases as I am trying to buy the bundle.

I tried to pre-order in-game and got an error message, restarting the game nolonger gives me the option to preorder? is there something i can do to get the popup to reappear? (the error message went away way too fast for me to even read what it said…)

Alerno.1425:

Managed to buy ingame after deleting my CC information and reinserting it.

Oh wow. It worked for me too. Thanks for the tip!

Cant buy new xpack. It says to auth to continue and 404 after I click it.

So trying to do Standard Edition bundle into Upgrade to Deluxe Collection to payment gives an error. That’s the purchase I am trying to go through with.

Edit: This is using the in-game shop

Edit 2: Exact message is “Unfortunately an error has occured. Please try again later!”

I have been unable to purchase both through the in game gem store and through Google Chrome. Like others have said, the error message on the gem store goes away too fast to really read and it’s the same error as everyone else through my browser. I’m not trying to bundle with HoT as I already have it. I’m just trying to purchase the Ultimate edition. I’m also in the USA. Don’t know if that info helps.

Gaile Gray.6029:

To those for whom this is relevant:

Buying the Bundle

The option to purchase the bundle of Heart of Thorns and Path of Fire will appear at the end of the purchase flow, when you are reviewing your order. Please note that if you already own HoT, the upgrade/bundle option will not appear. But if you do not own HoT and are looking to purchase Path of Fire and add Heart of Thorns at a reduced price, it should appear as I described above.

Please let me know if it does not appear for you, and thanks!

The option to buy the bunddle appears but I still can’t buy it, just get “Unfortunately an error has occured. Please try again later!”

in-game purchase not working either. I tried twice. I tried to give ANet money. ANet refused.

Tried purchasing Ultimate edition on on website

Error: HTTP status 500 – 404 after going to the checkout cart and clicking on the button saying login to continue.

Tried to purchase Ultimate edition on in game store, even after clearing my billing details, not HoT as already have it. Am based in the UK.

Error:

“Unfortunately an error has occurred. Please try again later!”

Doesnt work through paypal either, same error.

On Firefox for PC I am getting this:

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.

I hope if they don’t get this fixed they will extend their special offer for purchases that occur today.

After 15+ attempts to buy Ultimate in-game (already have HoT) it keeps giving “An Error has Occured”. worked for my wife with no issues (same creditcard). [Canada]

I have tested on the website and buying the bundle worked perfectly fine, issue solved for me.

I tried buying through the gem store and through the website. The gem store attempt gave an error during the final review of the order. The website attempt gave an error when going to the log in/purchase page.

Website is working now. Thanks

RoseofGilead.8907:

I tried buying through the gem store and through the website. The gem store attempt gave an error during the final review of the order. The website attempt gave an error when going to the log in/purchase page.

I got the exact same result… I’m afraid to try it again because last time I did such a thing when a website kept getting an error, I ended up getting charged 3 times!

Purchasing through the website worked for me now. Hope it, and the gem store, works for everyone else too. Thank you!

Was experiencing this as well when attempting to purchase PoF, in the end it worked via Chrome browser, though initially there is also ran into an error.

Via ingame store:
“Unfortunately an error has occurred. Please try again later!”

Via IE 11 I didn’t even get into the store at all (“INET_E_REDIRECT_FAILED”)
Via Chrome some code came up (didn’t save a screenshot, and in the end it worked, so can not recreate this anymore)

Website “Buy PoF” still getting “this page cannot be displayed”… Don’t you want my money?

Me and a few others in my guild purchased the $79 version and got most of the stuff already. We didn’t get the 4000 gems? Is this a bug or just slow?

DivaCeryn.2673:

Me and a few others in my guild purchased the $79 version and got most of the stuff already. We didn’t get the 4000 gems? Is this a bug or just slow?

DivaCeryn , it states in the email after purchase that can take upto 72 hrs to get the gems, so wouldnt worry just yet.

If you buy it ingame through the Trading Post it’s a completely smooth experience.

Oriens.5630:

If you buy it ingame through the Trading Post it’s a completely smooth experience.

Unfortunately for me this is not the case i have tried 3 times already and right at the " please wait your transaction is being processed" part i get an error saying " error occurred please try again later" Bit nervous to try again incase i’m being charged every time

Bought ultimate, everything is ok. Waiting for gems.