Bank - Materials TAB > Client crash

Bank - Materials TAB > Client crash

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Posted by: mXz.4512

mXz.4512

I can’t go into my Materials tab. Each time I try to open the Mats tab, the whole client crashes to DT.

At first I thought it was a bug involving the Permanent Bank contract, then I went to check the bank and for sure it’s with the bank too.

And this is after this recent update 6/28/16.

Screenshot taken with phone since client crashes.

Attachments:

Yes I’m a vet, yes I’m salty. Problem?

(edited by mXz.4512)

Bank - Materials TAB > Client crash

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Posted by: lorrey.2690

lorrey.2690

Every time i’m tryin to open my material storage instead i got client crash. Now i’m just staying in LA and watching other people running around. It’s not fun.
Upd. This bug not depends on where i open my storage.
Upd2. Four reports send, mb it will work someday

Bank - Materials TAB > Client crash

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Posted by: Robles.7458

Robles.7458

First I buy many mystic coins and put them in the materials tab.
Then, mystic coins are reintroduced in an event and I try to sell them.
I canĀ“t and price crashes.

Bank - Materials TAB > Client crash

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Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

I haven’t had any trouble using storage from Rata Sum, WvW, Orr, or the new maps. (Haven’t tried LA.)

John Smith: “you should kill monsters, because killing monsters is awesome.”

Bank - Materials TAB > Client crash

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Posted by: mXz.4512

mXz.4512

Screenshot added.

Yes I’m a vet, yes I’m salty. Problem?

Bank - Materials TAB > Client crash

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Posted by: khani.4786

khani.4786

Someone has said that if you move the shared slots back to the top of your bag you’ll stop crashing.

Bank - Materials TAB > Client crash

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Posted by: khani.4786

khani.4786

Move your shared inventory slots back to the top if you’ve moved them and see if that stops the crashing.

Bank - Materials TAB > Client crash

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Posted by: mXz.4512

mXz.4512

Someone has said that if you move the shared slots back to the top of your bag you’ll stop crashing.

Odd, this worked. Dragging and moving the shared slots seems to cause the crash. And thanks for the tip

But that’s definitely something to look into.

Yes I’m a vet, yes I’m salty. Problem?

Bank - Materials TAB > Client crash

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Posted by: lorrey.2690

lorrey.2690

Move your shared inventory slots back to the top if you’ve moved them and see if that stops the crashing.

Wow, it works! Thanks!
Really, GW2 is full of wonders!

Bank - Materials TAB > Client crash

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Posted by: RoseofGilead.8907

RoseofGilead.8907

Yeah, the bug seems to be that if you put your Shared Inventory slots to the bottom, it’ll make you crash upon attempting to look at Material Storage.

Bank - Materials TAB > Client crash

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Posted by: khani.4786

khani.4786

At least we’ve figured out what on our end is making the game crash….now they just have to figure out on the code on why moving those slots makes the game crash.

Bank - Materials TAB > Client crash

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Posted by: SarahWitter.2317

SarahWitter.2317

Next

Hi all!

Thank you for taking the time to submit this issue. It’s being looked into as I type this message and is being treated as a high priority.

Khani is correct that when I moved the shared inventory slot back to the top of my inventory bags, I no longer experience a client crash when interacting with the bank storage’s. Once I was done with the bank, I moved my shared inventory slots back to the bottom and was fine. I hope this helps you while we work on getting a fix out.

Bank - Materials TAB > Client crash

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Posted by: SarahWitter.2317

Previous

SarahWitter.2317

Next

Every time i’m tryin to open my material storage instead i got client crash. Now i’m just staying in LA and watching other people running around. It’s not fun.
Upd. This bug not depends on where i open my storage.
Upd2. Four reports send, mb it will work someday

Hi Lorrey,

I believe your issue may be related to this: https://forum-en.gw2archive.eu/forum/support/bugs/Bank-Materials-TAB-Client-crash/first#post6223754.

Apologies for the inconvenience.

Bank - Materials TAB > Client crash

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Posted by: UnknownFreak.2805

UnknownFreak.2805

If this helps, this is the assertion message

Assertion: location == ConstItem::LOCATION_INVENTORY || location == ConstItem::LOCATION_INVENTORY_ACCOUNT
File: ..\..\..\Game\Ui\Widgets\Inventory\InvView.cpp(1091)

How to crashreport…
Someone say game crash must be related to OOM
when you read the log it’s not related to that whatsoever…

Bank - Materials TAB > Client crash

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Posted by: Shanks R Us.2489

Shanks R Us.2489

Having the same problem. Happened twice in a row. Will try moving my shared bag back up top.

Edit:

Doesn’t happen when moved back up top.

Zane The Clever – Asuran Engineer
Roaming Video 3Roaming Video 41v7 in WvW with engineer

Bank - Materials TAB > Client crash

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Posted by: Tonamel.8792

Tonamel.8792

Since today’s update (June 28), the game crashes when I try to go to the material storage tab at any crafting station. No error message, though the crash reporter does open.

Here’s hoping my material storage data wasn’t corrupted somehow.

Bank - Materials TAB > Client crash

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Posted by: nottsgman.8206

nottsgman.8206

your issue sounds like this one. it’s related to the shared bag slots.
https://forum-en.gw2archive.eu/forum/support/bugs/Bank-Materials-TAB-Client-crash/6223754

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Bank - Materials TAB > Client crash

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Posted by: Tonamel.8792

Tonamel.8792

Thanks, that was it! Hopefully they get a fix in soon!

Bank - Materials TAB > Client crash

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Posted by: J envy.5270

J envy.5270

i have had this problem today too, i wanted to make sure that it was material storage so i tried it 5 times, and it was.

Kamote
Guild Wars Vet since 05
multi-class all game modes

Bank - Materials TAB > Client crash

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Posted by: nsleep.7839

nsleep.7839

Phew, at least there is a temporary “fix”. I liked having my shared inventory tab on the bottom though…

Bank - Materials TAB > Client crash

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Posted by: Kelmen.3896

Kelmen.3896

as titled
twice happened

Bank - Materials TAB > Client crash

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I’m not sure, exactly, what you are reporting, but if it is a crash when accessing the Bank Materials window, it seems the crash is caused by having moved the Shared Inventory slots from the top of inventory. If you put it back at the top, it should keep you from crashing until the Devs institute a ‘fix’.

Good luck.

Bank - Materials TAB > Client crash

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Posted by: SugarCrystal.8764

SugarCrystal.8764

having issue with this also. go to open materials tab crashed 3 times. will also try moving temp inventory back to the top

Bank - Materials TAB > Client crash

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Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Fix incoming for sometime later today

Bank - Materials TAB > Client crash

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Posted by: Legion.3651

Legion.3651

Every time I open the crafting material tab in the bank my game crashes. It’s a consistent issue and is really annoying because now my materials are unreachable until this is fixed.

Anyone else having this problem?

Bank - Materials TAB > Client crash

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Posted by: nottsgman.8206

nottsgman.8206

it’s related to moving the shared bag slots. Dev post says there’s a fix coming later today
https://forum-en.gw2archive.eu/forum/support/bugs/Bank-Materials-TAB-Client-crash/

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Bank - Materials TAB > Client crash

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Posted by: Ashamir.9574

Ashamir.9574

Thanks for the help. I honestly had no idea what was causing the crashes.

Bank - Materials TAB > Client crash

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Bank - Materials TAB > Client crash

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Posted by: shadow.6174

shadow.6174

Screenshot taken with phone since client crashes.

Nice to see it’s fixed. Also I just wanted to take the opportunity to give a hint to OP and anyone else: If you need to take a screenshoot in these cases you can do by clicking the Taskbar, making sure that no other application comes to the front, and then press Print Screen, then open an image editor (e.g MS Paint) and just paste it (Ctrl+V or Paste button) and voila