Stuck on 99% with one file remaining

Stuck on 99% with one file remaining

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Posting to fix forum bug.

The Burninator

Stuck on 99% with one file remaining

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Posted by: AxHs.8917

AxHs.8917

Having all of the above issues. UK, Sky ISP.
=’{

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Posted by: PSX.9250

PSX.9250

UK here and i am getting a connection error.. retrying…

Stuck on 99% with one file remaining

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Posted by: Chris East.6309

Chris East.6309

Yea, this is just rubbish, I shouldn’t have to mess around with the target for the .exe file, their launcher should just be a lot better…

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Posted by: Nivelis.8763

Nivelis.8763

Same problem, from PL this time…

Stuck on 99% with one file remaining

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Posted by: JustTrogdor.7892

JustTrogdor.7892

Did some of you stuck at 1 file that the other fixes didn’t work for try changing the language to French, downloading and then changing back to English like I posted earlier? I’m curious if you tried it and it worked as it seems to work for some.

The Burninator

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

The team is investigating this situation, as there do appear to be a few issues. (And btw, we love the UK and hope you won’t take the issue personally! ) Honestly, though, this seems to extend beyond the UK.

In the meantime, if you try some of the player suggestions here and find that one of them does help you, could you kindly call that out, so others know to try it? Doing so may also help the devs analyze the various issues.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Stuck on 99% with one file remaining

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Posted by: Vanyel.3942

Vanyel.3942

If people have Gemfx installed it will not go beyond Initializing. Try removing Gemfx.

Stuck on 99% with one file remaining

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Hey guys!

Try this, ok?

https://forum-en.gw2archive.eu/forum/support/support/SELFSOLVED-problem-with-1-2-files-remaining

Specifically this bit from our Security lead:
https://forum-en.gw2archive.eu/forum/support/support/SELFSOLVED-problem-with-1-2-files-remaining/4704131
This situation has arisen before, and this has solved the problem in the past.

Let me know if it works and good luck!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Cosmicnoobboon.4708

Cosmicnoobboon.4708

I uninstalled the game and tried to install the game again to see if this would fix the bug, now the game just doesn’t update at all, crashes when it gets to the downloading stage

http://prntscr.com/6hql1q

I have no idea what to do, i’m hoping when it gets fixed it will allow me to download again.

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Posted by: JustTrogdor.7892

JustTrogdor.7892

In the meantime, if you try some of the player suggestions here and find that one of them does help you, could you kindly call that out, so others know to try it? Doing so may also help the devs analyze the various issues.

This has worked for a few people that have at least posted and said it worked (maybe others it worked for didn’t post).

If some of you are stuck at 1 file, try changing your language to French to complete the download. Then change it back to English when it is done. This has worked today for both PC and Mac users:

https://forum-en.gw2archive.eu/forum/support/bugs/Stuck-on-99-with-one-file-remaining/page/2#post4885566

https://forum-en.gw2archive.eu/forum/support/support/Mac-Stuck-at-0-with-1-file-remaining/first#post4885324

We have seen this same issue a few years ago:

https://forum-en.gw2archive.eu/forum/support/support/Help-Game-won-t-load-completely

The Burninator

(edited by JustTrogdor.7892)

Stuck on 99% with one file remaining

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Posted by: willwheels.1048

willwheels.1048

Specifically this bit from our Security lead:
https://forum-en.gw2archive.eu/forum/support/support/SELFSOLVED-problem-with-1-2-files-remaining/4704131
This situation has arisen before, and this has solved the problem in the past.

Let me know if it works and good luck!

Worked for me, thanks!

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Posted by: DeadSurvivor.6157

DeadSurvivor.6157

I Figured The Devs Would Have Solved This Issue By Now.

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