Guild Wars 2

As soon as i open the trading post a loading circle appears. But after a few seconds it dissapears and the window stays black. When i reopen the trading post not even a loadung circle appears . I have the problem for years now and admins promised to fix it but nothing happened. I hope you guys can help me this time…

Try to run the game with administrator privileges, it worked for me

freade.2946:

Try to run the game with administrator privileges, it worked for me

This is a REALLY bad idea!
And I hope Anet does not dare to recommend such bad practices.
It’s absolutely sufficient to have write permissions to the game folder and other locations where the game needs to store settings while running.

Any non administrative software that “requires” administrative privileges to be run is either very badly programmed or wrongly installed. You shouldn’t run it but delete it from your hard drive asap.

Administrator privileges wouldn’t be needed indeed. In fact, it sound like some issue with cache files, try to cleaning them.

To do so, close the game and then go to "C:\Users\<YourUsername>\AppData\Local\Temp" or simply type %temp% in any address bar or in the Run dialog. It will open your Temp folder and inside it look for a folder called something like "gw2cache-{<bunch of numbers and letters>}". Simply delete that folder and restart the game, check if TP will load properly.

If on Mac, sorry but then I don’t know where it is located.

Thanks for your answers! I already did the admin thing and it didnt work. Same thing wih cleaning the cache…

What if i delete CoherentUI ? Will it repair itself?

U can try change ur dns. long time ago TP wasnt workin on me. And it worked.

How do i change my dns?

LeWin.7539:

How do i change my dns?

If you are very comfortable with messing around system settings, you could set up and use Google Public DNS.

A guide for setting up Google Public DNS can be found here:
https://developers.google.com/speed/public-dns/docs/using?hl=en

Please note that your mileage may vary with any existing firewall or network latency issues you might already have.

Okay thank you!
But is it dangerous to use public dns? How can i do a Backup if something goes wrong?

Hmm, since it could be an isolated case I would suggest contacting Customer Support before messing up with system stuff. We can only guess but they could pinpoint the issue better than us.

When i click ingame on `Buy Heart of Thorns´ the ingame wndow doesnt load like the trading post. They´re both ingame web tools. Do i need any programm to use these web tools?

LeWin.7539:

When i click ingame on `Buy Heart of Thorns´ the ingame wndow doesnt load like the trading post. They´re both ingame web tools. Do i need any programm to use these web tools?

No, you don’t need anything. Both TP and Gem Store (then the HoT purchase) uses a build-in web browser that’s already come shipped with the game. You don’t need any external tool or install anything. A thing you could do if having issues is clearing its cache.

LeWin.7539:

What if i delete CoherentUI ? Will it repair itself?

Late reply but well, if you delete that file the game will acquire it again when you launch it. If it doesn’t do then using the repair option should do.

Your best bet is trying to contact Customer Support and get them working with you on this.

Thanks for the answers !