Unable to purchase Gems
When I’m cute, I can be cute. But when I’m mean, I can be very very mean.
Yep, still unable to purchase gems by use of a credit card. This saddens me because I really really really really wanted to purchase something. This makes kittah super sad.
When I’m cute, I can be cute. But when I’m mean, I can be very very mean.
You can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.
Good luck.
Already did, thanks.
When I’m cute, I can be cute. But when I’m mean, I can be very very mean.
Thanks to the amazing help of the support team, was finally able to make that purchase.
Turns out the “.” period was to blame in the billing address field.
However, considering I had three of those little dots in that field since launch, and never had a problem for any purchases until this last patch came out, i’m gonna have to say it was a very recent change to the billing program.
Still, thanks to support.
When I’m cute, I can be cute. But when I’m mean, I can be very very mean.