Wurmslayer Achievement Bug

Wurmslayer Achievement Bug

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Posted by: Taisia.2813

Taisia.2813

I’m 1/3 in this achievement from killing the Amber Wurm Head. However I’ve killed Cobalt Head after like 2 times and never got the achievement progress. (I was in the Cobalt fight from the very beginning and damaged head and got golden chest both times)

This bug is keeping me from completing the meta. Please check.

Wurmslayer Achievement Bug

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Posted by: LosVagos.9186

LosVagos.9186

Is the same thing happened to me tonight =(

Wurmslayer Achievement Bug

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Posted by: Fire Heart.9167

Fire Heart.9167

sorry I did also post this!
but yes, I Also had this

Wurmslayer Achievement Bug

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Posted by: Gyre Garrote.6918

Gyre Garrote.6918

Just posting to say I’ve experienced the same issue.

Wurmslayer Achievement Bug

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Posted by: Alatus Rufus.5461

Alatus Rufus.5461

no wyrmslayer achievment here either at amber

Wurmslayer Achievement Bug

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Posted by: Insi.6910

Insi.6910

Same problem

Wurmslayer Achievement Bug

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Posted by: Max Gladius.6930

Max Gladius.6930

It is only 1 week after the release… they need more time to get it all worked out…. they couldn’t possibly be expected to have the content all functioning when they released it live to the players…

Oh, and ya, I had the same problem…. its RNG….

Wurmslayer Achievement Bug

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Posted by: Atreyu.6905

Atreyu.6905

Same thing. Successful attempt at Wurm, I was on Amber and nothing. 0/3. This will haunt me now…

EDIT: So if it turns out that you don’t have to fully success (kill all heads) with the event, just kill the head, then I’m 0/3 after at least 3 decapitations of Amber Wurm…

(edited by Atreyu.6905)

Wurmslayer Achievement Bug

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Posted by: Black Balance.2193

Black Balance.2193

Same thing happend to me at the Amber Wurm on Desolations 2nd kill. We killed the head, but it did not count towards the achievement. Filled out a bug report too.
Please ANET, for all our effort we have put into this encounter in the past few days, grant us this mercy!

Wurmslayer Achievement Bug

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Posted by: Max Gladius.6930

Max Gladius.6930

I assume the “mercy they shall grant us” will be 20 gems off on a character slot or something hahahahah…. did anyone else find it odd first birthday gift was up to lvl 20 for free?…. kinda like, how could I be a year old and not lvl 20?

Wurmslayer Achievement Bug

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Posted by: Casta.5697

Casta.5697

same here, after killing all wurms (was at amber) no wurm slayer achievement.

Wurmslayer Achievement Bug

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Posted by: Muffins.3028

Muffins.3028

Same here… killed cobalt and made sure to do dmg/stay alive and I’m still stuck at 1/3. In my attachment NO ONE from cobalt got credit either.

Attachments:

(edited by Muffins.3028)

Wurmslayer Achievement Bug

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Posted by: Siobhan.5273

Siobhan.5273

Same here… killed cobalt and made sure to do dmg/stay alive and I’m still stuck at 1/3. In my attachment NO ONE from cobalt got credit either.

Believe I was with you there on BG, and nope, got no credit. None of us on Cobalt wyrm did. I won’t even open my chests until my ticket is answered in the hopes it will be rectified.

edit- *how funny, that’s my pet you have targeted in your screenie.

Attachments:

No news since October 28th 2014. Question asked straight up! 473 times. 647 days and thread locked..

(edited by Siobhan.5273)

Wurmslayer Achievement Bug

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Posted by: Link.4607

Link.4607

Same problem here.

Fought at Amber wurm, killed Amber wurm (Desolation fight like nine hours ago). No progression on Wurmslayer title track. There were quite a few people that mentioned the same problem on Map.

As far as I could see, only people at Amber had this problem. No one mentioned not getting progression on other wurms (or I missed the message/they didn’t say).

Wurmslayer Achievement Bug

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Posted by: Alatus Rufus.5461

Alatus Rufus.5461

BTW is there video available for the 2nd Amber kill anywhere for viewing?
(good proof also who was present there!)

Wurmslayer Achievement Bug

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Posted by: Trinibaje.7683

Trinibaje.7683

I was also in on the Blackgate success yesterday, on Cobalt, and didn’t get the achievement either. I had a guildmate there with me and she also didn’t get it.

Wurmslayer Achievement Bug

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Posted by: XicerJD.3815

XicerJD.3815

We just finished the whole even successful and i was on Cobalt and the achievement still has progress 0/3

Wurmslayer Achievement Bug

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Posted by: pzyonix.1645

pzyonix.1645

I’ve heard multiple players complain about this when killing the Amber head at FSP server. Myself included.

Wurmslayer Achievement Bug

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Posted by: callisto.7184

callisto.7184

Same problem here? Can someone here fix it? because ingame support no reaction, same on web support. Is pattetic spent whole day on wurm if arenanet have bugged game and onone can fix it for u:///

Wurmslayer Achievement Bug

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Posted by: Trinibaje.7683

Trinibaje.7683

Bumping… no reply to anyone yet?

Wurmslayer Achievement Bug

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Posted by: Siobhan.5273

Siobhan.5273

Bumping… no reply to anyone yet?

I contacted support about this issue, and just today got my survey about “rate the support you received?” How weird that I came to forums and this thread is up.

Anyway, both me and my husband (who was also there for this fight, and experienced this same bug) got these responses, word for word until he got his last email, which was different from mine and was not a copy/paste:


1st mail:

Siobhan.5273
On 1-29-13 at 7:30 pm Eastern time on the Blackgate server, I participated in the killing of the 3 Headed Jungle Wurm (Triple Trouble Event), and was successful. I still have the Daily Wurm Chest in my bags as proof of this, and screenshots posted on the forums as well: https://dviw3bl0enbyw.cloudfront.net/uploads/forum_attachment/file/133223/gw111.jpg. There is also a thread I posted in noting being part of the first NA Wurm kill https://forum-en.gw2archive.eu/forum/livingworld/madness/Blackgate-got-first-NA-wurm-kill (Siobhan.5273)
I got no credit in my achievement panel for the Wurm kill. I was assigned to, and did damage and lived through the death of the Cobalt Wurm and it’s head. Achievement still has progress 0/3.
I submitted a report minutes after the kill upon noticing this, as did my husband, who was also there on his own account and character, but never having had to submit an issue in GW2 before, we used the ‘Report a Bug’ feature and not an actual request, hence me submitting one a few days late. I apologize. I did however, also post about this issue in the bug report forum here https://forum-en.gw2archive.eu/forum/support/bugs/Wurmslayer-Achievement-Bug not too long after, so I hope I can be awarded the achievement and the situation rectified.

1st response
GM ****** (Guild Wars 2 Support)
Feb 02 03:30

Hello Siobhan.5273,

Thank you for contacting us regarding the issue you were experiencing.

Issues like the one you reported often are complex to resolve, and the time it takes to fix them can vary widely based on the severity and complexity of each issue. Because of this we are unable to provide a timeframe in which the issue might be resolved.

If you have any other questions, please feel free to contact us.

Regards,

GM ******
Guild Wars 2 Support Team

2nd mail

Siobhan.5273
Feb 02 09:20

Hello GM ******-

I understand that this may require some time, however, I am unclear as
to whether this means the achievement will be granted to me by Guild
Wars 2 Support Staff as I did rightfully earn it, and have proven so, or
if the achievement will not be awarded to me no matter the time that passes.

Thank you,

Siobhan.5273

2nd response

GM * (Guild Wars 2 Support)
Feb 02 13:54

Hello Siobhan.5273,

Thank you for contacting the Guild Wars 2 Support Team.

Unfortunately, we do not have any information available about this particular topic. However, we frequently update our official website ( http://www.guildwars2.com ), and we encourage you to keep an eye on the site for announcements and updates about the game. Another resource that you may find of value is the Guild Wars 2 Wiki ( http://wiki.guildwars2.com/ ) which is a player-created resource with a large amount of helpful information for players.

Regards,

GM *
Guild Wars 2 Support Team

3rd mail

Siobhan.5273
Feb 02 14:20

Hello GM *-

Unfortunately, this is more of a non-response than response. An
activity in game did not award an achievement. I feel I was very clear
in my initial ticket and I have provided proof that I earned the
achievement via links to the official forums and screenshots, as well as
the Daily Wurm Chest still being unopened in my bag. I will accept, and
understand, if Guild Wars 2 Support Staff cannot award achievements,
however, I would deeply appreciate a response stating as much.

I have checked the official forums for an update on this issue as I am
not the only person experiencing it. I reported on the Bug report forum
here:
https://forum-en.gw2archive.eu/forum/support/bugs/Wurmslayer-Achievement-Bug
There are no updates. Hence, my ticket to have the achievement awarded
to me.

Thank you,

Siobhan.5273

3rd response

GM ******* (Guild Wars 2 Support)
Feb 02 15:51

Hello Siobhan.5273,

Thank you for contacting our team about a game issue that you experienced. The Guild Wars 2 Development Team is aware of this issue and team members currently are working on addressing it. Please keep an eye on the official forums for any future updates and announcements regarding Guild Wars 2. You can reach the forums via this link: http://forum.guildwars2.com

Please let us know if you have any other questions or concerns.

Regards,

GM ********
Guild Wars 2 Support Team

No news since October 28th 2014. Question asked straight up! 473 times. 647 days and thread locked..

(edited by Siobhan.5273)

Wurmslayer Achievement Bug

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Posted by: Siobhan.5273

Siobhan.5273


4th mail

Siobhan.5273

Feb 02 16:50

Hello GM *******-

I would like for this ticket to remain open until the issue is resolved
then, please.

Thank you,

Siobhan.5273

4th response

GM ******* (Guild Wars 2 Support)
Feb 02 18:37

Hello Siobhan.5273,

Thanks for your response,

We will leave this ticket open while we work on the situation, you can contact us anytime not just regarding this issue.
If you experience another situation, please feel free to contact us back anytime and we will assist you more.

Regards,

GM *******
Guild Wars 2 Support Team


My husband will post the final response he got himself.

*edit- I replaced the GM’s name with asterisks and my name for my username.

No news since October 28th 2014. Question asked straight up! 473 times. 647 days and thread locked..

(edited by Siobhan.5273)

Wurmslayer Achievement Bug

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Posted by: Nicca.3057

Nicca.3057

I am Siobhan’s husband. I have gotten all the same copy/paste responses she did save this last “personal” response.

“Hello Nicca,

Thank you for contacting the Guild Wars 2 Support Team.

The Support Team does not have the available to grant these type of items. That is why the Developer Team is working in this situation. What we can do is provide you with information of the resolution of them.

Hoping this information was helpful, please do not hesitate on contacting us again.

Regards,

GM *******
Guild Wars 2 Support Team
http://support.guildwars2.com/"

I’m not entirely sure what I’m being told here, so I had no response.

(edited by Nicca.3057)

Wurmslayer Achievement Bug

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Posted by: Muffins.3028

Muffins.3028

As much as I hate to say this, instead of relying or waiting on a proper response, just try it again. I know it sucks because I was there on BG too for the full kill. I can’t say (or guarantee) that it’d be rewarded for a successful kill, but last night we downed cobalt yet unfortunately failed and it gave me credit. So if it’s still bugged on a kill-kill, try to be on it during the tries leading up to the next one. At this point a lot of people have had this issue and I just don’t see it being manually rewarded by a dev to every single person.

Wurmslayer Achievement Bug

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Posted by: Trinibaje.7683

Trinibaje.7683

Yes, I’ve received basically the same emails from them… just wondered if anyone had had better luck. I’ve tried doing it multiple times since then too, but no success yet

Wurmslayer Achievement Bug

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Posted by: Siobhan.5273

Siobhan.5273

As much as I hate to say this, instead of relying or waiting on a proper response, just try it again. I know it sucks because I was there on BG too for the full kill. I can’t say (or guarantee) that it’d be rewarded for a successful kill, but last night we downed cobalt yet unfortunately failed and it gave me credit. So if it’s still bugged on a kill-kill, try to be on it during the tries leading up to the next one. At this point a lot of people have had this issue and I just don’t see it being manually rewarded by a dev to every single person.

Personally, I gave up when I kept getting copy/paste responses, and then my husband got the same exact ones, sans that last one, which was just.. . The chests are in the bank.

Right now, I’d rather stay away from the wurm, too buggy for the effort put into them, along with alot of other issues. I’ll try again when the bugs are worked out and the content is in-game for awhile.

No news since October 28th 2014. Question asked straight up! 473 times. 647 days and thread locked..

Wurmslayer Achievement Bug

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Posted by: Black Balance.2193

Black Balance.2193

Issue is still present. Maybe it has something to do with guesting. Because I did a few head kills on Desolation (which I guested to), but havent gotten points for it!

First answer from support:

Thank you for contacting us once more regarding the issue you were experiencing.

I understand that it can be frustrating not to see immediate results based on your in-game or forum report about this achievement. Keep in mind that even if we are able to verify a bug report, it can take time to fully kitten the issue, develop a means to amend it, and then implement that “bug fix” into the game. The exact amount of time can vary widely based on the severity and complexity of each issue.

It is important to remember that in-game bug reports go directly to our Quality Assurance Team for investigation. Such reports provide information that allows the team to verify and reproduce the issue. In addition, the team regularly reviews the Game Bugs sub-forum of the Guild Wars 2 Forums ( http://support.guildwars2.com/forum/support/bugs ) for bug reports, as well.

If you have any other questions, please feel free to contact us.

Tried to request a manual fix of my achievement status, because I spent over 30 hours on these wurm runs. So speaking in worth, thats at least 100g+ from dungeon runs.
I’m kittened right now, spending quite a bit of money (and time) on this game, not getting any help at all.

Short second answer here:

Thank you for updating us regarding this issue.

While we understand that you would have preferred to receive a different response to your petition, we must reiterate that we are unable to fulfill your request.

Thank you for your patience while this matter is resolved.

(edited by Black Balance.2193)

Wurmslayer Achievement Bug

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Posted by: Siobhan.5273

Siobhan.5273

Black Balance, I did not guest and still had this issue.

No news since October 28th 2014. Question asked straight up! 473 times. 647 days and thread locked..

Wurmslayer Achievement Bug

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Posted by: Casta.5697

Casta.5697

amber is still not registering head kill

Wurmslayer Achievement Bug

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Posted by: Lowest Animal.8014

Lowest Animal.8014

I am stuck at 2/3 and have killed the wurm multiple times at all different heads. Was this ever resolved? should I submit a ticket?

Wurmslayer Achievement Bug

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Posted by: Aerin Dark Water.6283

Aerin Dark Water.6283

Strange. I was able to get all of my with a TTS raid (pre April patch).
You made sure you got some burn time on the head? sometime if more than 50 people attack it wouldn’t trigger for anyone after that (at least that seems to be a common factor I saw with the Knights and current champs. 50 is a magic number for some reason).
I know how hard those achievements are. Did you at least get the chest loot for killing them?

Want an art commission of your character? PM me to find out how! In-game gold art commissions!

Wurmslayer Achievement Bug

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Posted by: Lowest Animal.8014

Lowest Animal.8014

yea got burn time, loot and event credit also wurm chest and I’ve done it on each head multiple times