(edited by atheria.2837)
WvW errors - Reported by not addressed
If you are not getting replies to your web-form tickets, you might consider perusing this: https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3785262
As indicated on the in-game Bug Report windows, those reports will garner no response.
Good luck.
It is also worth noting that, while playing WvW, I cannot say that I have experienced that long list of bugs your mention. While that is just my own experience, it does hint that some or all of the issues may not be as universal as you suggest.
Have you tried the `-repair` option to GW2, or deleting and redownloading the gw2.dat file? Perhaps some of the issues, especially vanishing models, are related to local corruption?
If you are not getting replies to your web-form tickets, you might consider perusing this: https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast/first#post3785262
As indicated on the in-game Bug Report windows, those reports will garner no response.
Good luck.
Tickets put into the website, not in game reports.
It’s not my website nor my email.
Different issue: In game reports are doing nothing – absolutely nothing so why is it there at all ?
It is also worth noting that, while playing WvW, I cannot say that I have experienced that long list of bugs your mention. While that is just my own experience, it does hint that some or all of the issues may not be as universal as you suggest.
Have you tried the `-repair` option to GW2, or deleting and redownloading the gw2.dat file? Perhaps some of the issues, especially vanishing models, are related to local corruption?
Repair has NEVER worked on my system – Anet knows it and won’t help. I have the emails. The fact that it doesn’t work for many should tell Anet something but they, to date, will not listen to any of us.
Secondly, I have already uninstalled and REINSTALLED in a DIFFERENT drive and a DIFFERENT file so it’s not my issue, it’s Anet’s ‘issue’.
The fact that you are not getting the automated replies indicates that either your emails are not making it to the CS Team, or your provider is blocking the replies.
Try using a different email provider.
Good luck.
Have you tried the `-repair` option to GW2, or deleting and redownloading the gw2.dat file? Perhaps some of the issues, especially vanishing models, are related to local corruption?
Repair has NEVER worked on my system – Anet knows it and won’t help. I have the emails. The fact that it doesn’t work for many should tell Anet something but they, to date, will not listen to any of us.
Secondly, I have already uninstalled and REINSTALLED in a DIFFERENT drive and a DIFFERENT file so it’s not my issue, it’s Anet’s ‘issue’.
I’m not sure if you are trying to say that “running repair did not fix [your] problems”, or “running repair didn’t work correctly”. It might be beneficial for this discussion to clarify that?
Being able to reproduce this with a clean install certainly suggests that it’s not tied to the content of the file. That does not rule out local hardware or software issues, though. In either case, best of luck!
Have you tried the `-repair` option to GW2, or deleting and redownloading the gw2.dat file? Perhaps some of the issues, especially vanishing models, are related to local corruption?
Repair has NEVER worked on my system – Anet knows it and won’t help. I have the emails. The fact that it doesn’t work for many should tell Anet something but they, to date, will not listen to any of us.
Secondly, I have already uninstalled and REINSTALLED in a DIFFERENT drive and a DIFFERENT file so it’s not my issue, it’s Anet’s ‘issue’.
I’m not sure if you are trying to say that “running repair did not fix [your] problems”, or “running repair didn’t work correctly”. It might be beneficial for this discussion to clarify that?
Being able to reproduce this with a clean install certainly suggests that it’s not tied to the content of the file. That does not rule out local hardware or software issues, though. In either case, best of luck!
I have tried many times since the release of the game to do a “repair”.
Go look it up, “repair” works for very, very few.
The game bugged to death, quest chains on many maps are bugged so it’s not just WvW, but when one can’t even see a property’s color or ANY of the above listed bugs that still to this day are not fixed, something is wrong, not with the computer, but with the information exchanged between server AND the client.
WvW is in dire shape, but don’t bother caring, you’re probably not even in there a tenth of the time most of us are who DO care about it and see the glaring inaccuracies and blatant neglect.
And my email has nothing to do with “not” getting answers from a ticket – I get emails from GW2 just fine… no issues on my side, but they don’t have ‘email’, they have a ticketing system that uses a form, not an email account that could possibly at the very least be trackable and provable. If we can’t track what we send, it’s our word against theirs… and we all lose.
Have you tried the `-repair` option to GW2, or deleting and redownloading the gw2.dat file? Perhaps some of the issues, especially vanishing models, are related to local corruption?
Repair has NEVER worked on my system – Anet knows it and won’t help. I have the emails. The fact that it doesn’t work for many should tell Anet something but they, to date, will not listen to any of us.
Secondly, I have already uninstalled and REINSTALLED in a DIFFERENT drive and a DIFFERENT file so it’s not my issue, it’s Anet’s ‘issue’.
I’m not sure if you are trying to say that “running repair did not fix [your] problems”, or “running repair didn’t work correctly”. It might be beneficial for this discussion to clarify that?
Being able to reproduce this with a clean install certainly suggests that it’s not tied to the content of the file. That does not rule out local hardware or software issues, though. In either case, best of luck!
I have tried many times since the release of the game to do a “repair”.
Go look it up, “repair” works for very, very few.
The game bugged to death, quest chains on many maps are bugged so it’s not just WvW, but when one can’t even see a property’s color or ANY of the above listed bugs that still to this day are not fixed, something is wrong, not with the computer, but with the information exchanged between server AND the client.
WvW is in dire shape, but don’t bother caring, you’re probably not even in there a tenth of the time most of us are who DO care about it and see the glaring inaccuracies and blatant neglect.
And my email has nothing to do with “not” getting answers from a ticket – I get emails from GW2 just fine… no issues on my side, but they don’t have ‘email’, they have a ticketing system that uses a form, not an email account that could possibly at the very least be trackable and provable. If we can’t track what we send, it’s our word against theirs… and we all lose.
I have to say here, your attitude really, really isn’t going to motivate anyone to want to help you out. You are that customer standing in line, screaming at the top of your lungs because you didn’t want bacon in a bacon cheeseburger, and you don’t know why they didn’t read your mind to put it in there.
In what might help, the email being referred to was the one generated after you submit a ticket via the form. The ANet support system send you an automatic email to confirm that, hey, your ticket was received.
That is, the tool to allow you to track that your ticket was sent, and received by ANet.
It is probably also worth remembering that the problems you describe are gross, obvious, constant problems. If the game was so broken that they happened all the time, for all the players, they would be solved.
Since they don’t, in the experience of others, exists to that degree, we suggest things that might help you out. Not will, but might. Because we would prefer you not to suffer like this.
All that said, I think you would probably be better served playing something else. It’s clear that both GW2 does not work for you correctly, and that the support you receive is not to your satisfaction.
Given that neither of those is highly likely to change, I’d strongly encourage you to consider other games, where you might have a much less aggravating experience.