Guild Wars 2

I can’t complete the Prologue: Rally to Maguuma. Can’t re-trigger the instance which is suck. Quitting the chapter doesn’t help either. (it doesn’t reset the progress). Sent bug report and got nothing back inreturn
So ive prepurchased heart Of the thorns, started the first quest, for whatever reason its not bugged out, ive basically tired every single way to de-bug the quest. i can’t access verdant brink from silver wastes the portal says I must complete Torn from the Sky
I can’t get to torn from the sky because the prologue is bugged and I can’t finish it, so what was the point in paying for an expansion I can’t play ? Its been over a week now, while everyone else is leveling up mysteries, ive been trying to finish a quest that’s impossible to finish
I can’t even unlock tyria masteries until ive finish torn from the sky, witch can’t be finished until the prologue is complete, witch is bugged out Quiting the chapter doesnt help either. (it doesnt reset the progress) i have taken time out of my job so i can chill and and play witch today has been a fail as i cant make any progress on my toon just filling i have wasted my time and money on gw2 .

that is a bit of a joke to be fair, if i paid for the expansion and couldn’t play it, id either like my money back or at least compensating for running around like a idiot for a week

If you submitted an in-game (Bug) Report, as indicated on the submission window, you will garner no response.

For an individualized response, you can contact the CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

its actually funny, my mates emailed the devs sent a ingame bug report (twice) yet they seem to do nothing about it, but apologize. like biggz is dyslexic and isnt the best at spelling or wording these emails, so im helping him out with it, my hold guild is enjoying heart of thorns, leveling up Masterys, enjoying the new events in the new maps, while biggz is left behind stuck in some bugged quest unable to join us in HOT

so what do the devs really exspect him to do right now, you pay for an expansion you should be able to play the dam thing, so the only way out of this right now so he can progress in the game, would be to make another level 80 and hope the quest doesn’t bug out when he reaches silver wastes,

from a developers point of view surely they can login to his account and reset the quest, better yet pull ya fingers out and patch it, ive spent an amount of time on google trying to find a answer to this bug, it seems like many players across guild wars 2 have experienced it, weather the quest is just bugged, or if they disconnected during the Prologue, seems to mess things up,

Its very unprofessional when moneys involved this chap has clearly paid for a product he simply cant play !